Group Sales Coordinator

As part of the North Point team, the Group Coordinator handles administrative duties for Group Sales efforts, working closely with the Sales Managers/ Sales Team to support end-to-end sales and delivery.

Essential Functions:

• Handles a high volume of customer inquiries while ensuring each guest feels taken care of in a professional and friendly manner.
• Works with clients and vendors to validate and organize invoices, charge postings and payments.
• Communicates with groups regularly to ensure deadlines are met and the cancellation policy is understood.
• Reserves and confirms rooms, meeting space, and banquet space when necessary.
• Conducts audits of past groups to ensure accurate payment of commissions and/or rebates.

Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications and Skills:

• Bachelor's degree preferred.
• 1+ years’ experience in a similar role, office environment.
• Preferred hotel experience, preferably with a Marriott or Hilton Brand.

Work Environment:

Professional work environment requiring business casual dress; frequent interactions with guests/clients.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Must be able to sit, stand, or walk for lengthy periods, use of fingers and hands, ability to communicate written/verbal, occasional pushing, pulling or lifting.

Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:

▪ Professionalism

▪ Ability to delight guests by anticipating needs and responding in a friendly, helpful manner

▪ Consistently caring and respectful attitude toward internal and external customers

▪ Act as gracious host to all guests

Benefits:

• Employer subsidized medical insurance plans
• Vision & Dental
• Vacation / Holiday pay
• 401k and Roth Retirement Savings programs
• Employee Wellness Program
• Free access to financial education platform
• Employer-paid Accidental Death and Dismemberment Insurance
• Travel discounts on room rates and food/beverage purchases through the hotel brand
• Flexible Spending Account
• Group Life Insurance for spouse and/or children
• Critical Illness Coverage
• Short Term Disability Insurance

About North Point Hospitality Group:

Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.