Desktop Support Technician
Murtech Staffing and Solutions
Schenectady, NY
- $22 Hourly
- Vision , Medical , Dental
- Full-Time
Job Description
Company Info
Job DescriptionCompany Description
Desktop Support Technician
Location: 1 River Rd, Schenectady, NY 12345
Pay Rate: $22.00/HR W2 (Increase to $25/hour upon hire)
Hours: Full time, M-F, 8am-5pm
Duration: Contract-to-Hire
Description:
- Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Network connection issues, track network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents company in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers, responding to routine technical questions or request for information.
Qualifications:
- Candidates should have 3+ years’ experience supporting PC Hardware and software
- Comfortability providing hands & feet support for Server and Network is a plus.
- Experience supporting mobile data plans, mobile networks, and devices is a plus.
- A+ certification is a plus
About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
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