Bilingual Leasing Associate

Job Summary:
The Leasing Associate is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.
Essential Duties and Responsibilities:
Administrative

• Inspect apartments with the new residents at move in and complete all the necessary paperwork
• Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate
• Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
• Accurately enter all prospect and resident data into Entrata in a timely manner
• Keep files, desk, and leasing area organized
• Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Inspect market ready units and models each morning

Customer Service

• Assist in planning and preparation of resident functions.
• Walk the property for curb appeal and overall property appearance.
• Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
• Provide excellent customer service and display courteous and professional attitude toward all customers
• Maintain availability for resident functions, community affiliated events and weekends
• Perform other duties as required
• Maintain all leasing office standards

Requirements:

• High school diploma or equivalent, college preferred.
• 1-year customer service or sales experience (or relevant education)

• Must have a minimum of 2 years Lease-up Experience

• Excellent English communication skills, both verbal and written
• Must be able to walk apartments and grounds, including steps and climbing stairs
• Valid driver’s license
• Required Shift: M-F 8am-5pm/Saturday 10am-5 pm/Sunday 12pm-5pm

Benefits Provided

• Health
• FSA (Health & Dependent Care)
• Dental
• Vision
• Paid PTO & 11 Holidays (Your Birthday Included)
• Continuing Education Assistance
• 401k Matching
• Employee Referral Program

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