Per Diem Front Desk Agent - Corner House
GRC Management
New York, NY
Per Diem Front Desk Agent - Corner House
GRC Management
New York, NY
Expired: January 26, 2023
Applications are no longer accepted.
- Per Diem
Per Diem Front Desk Agent
(Work When Needed)
Roles, Responsibilities, and Essential Duties
- Provide great customer service to all residents, guest, employees and vendors.
- Answer telephones, check voicemails, take and receive messages for Employees.
- Ensure that all visitors sign in and sign out.
- Ensure that all visitors are desired by the resident they claim to be visiting before allowing them in the building. Check that all visitors are allowed in the building.
- Bring emergency or significant issues to the attention of the Manager.
- Maintain windows and cleanliness of main lobby and vestibule area.
- Assist residents with completing work order requests.
- Sort and distribute mail and packages.
- Assist residents with lock outs.
- Document and log all incidents via use of incident report forms.
- Bring emergency or significant issues to the attention of the Manager.
- Monitor and respond to all fire and emergency systems.
- Monitor and control building access according to procedures.
- Any other duties assigned with by Management.
Physical Requirements
- Able to lift 50 lbs.
Qualifications/Educational Requirements
- High school degree, or the equivalent, required. A college degree preferred.
- 2 years of customer service experience is highly preferred. Knowledge of HPD housing a plus. Able to work independently and effectively as part of a team.
- Strong problem solving, time management and organizational skills.
Skills, Knowledge and Abilities
- Strong customer service skills including the ability to juggle multiple priorities and maintain strong relationships with tenants and vendors.
- Excellent verbal and written communications.
- Bilingual-Spanish a plus.
Computer Skills: To perform this job successfully, an individual should have/be:
- Proficient with Microsoft Office; some experience with property management software a plus.
Physical Requirements
- Some walking throughout the site, light lifting and some bending
Work Environment
- Booth in the lobby of a residential multi-story apartment building.
Address
GRC Management
New York, NY
USA
Industry
Tourism
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