Front Desk Agent Buffalo Marriott LECOM HARBORCENTER

Shaner Hotel Group, Inc.

New York, NY

Expired: February 13, 2024 Applications are no longer accepted.

Paid Time Off , Retirement
Full-Time

The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our guests. Main duties include: Checks guests in upon arrival; Checks guests out upon departure; Processes all payments according to established hotel requirements; Makes room reservations over the phone; Provides information and services to guests and visitors; Assists with luggage; Delivers essential items to guest rooms.

Equal Opportunity Employer and Drug-Free Workplace

Work shifts and hours vary; weekend and holiday hours required.

Full-time positions available, up to 40 hours/week.

Eligible for benefits package including 8 paid holidays, PTO, 401k and Marriott hotel discounts.

Located on bus and metro routes.

We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Our goal is to make each guest feel like they are a welcomed friend. We look for team players who are willing to learn and who seek opportunities to grow. Prior customer service and hospitality experience is helpful, but not required.