Patient Care Coordinator

Shift: Full Time 8:00-17:00

GENERAL SUMMARY

Provide a comfortable atmosphere while participating in pre-registration prior to a patient’s scheduled Cath Lab procedure, performing essential nursing skills and addressing patient’s needs. Acting as a patient advocate by providing patient teaching and follow up evaluation. Involvement in the Quality Improvement Process.

 ESSENTIAL FUNCTIONS

• Performs pre-registration and day of procedure duties, which shall include but are not limited to, the following:

• Receivership & accurate processing of physician orders for Cath Lab procedures with compilation of lab work, H&P’s, ECG’s and other applicable documents as necessary
• Pre-procedure patient calls for arrival time, instructions and Q&A as applicable.
• Compilation of Patient Welcome folders containing procedure education, hospital information & directions for completion of Health History forms.
• Daily submission of next day Cath Lab schedule with arrival times for Admissions Department.
• Post procedure QI call 48-72 hours after discharge for Cath Lab outpatients and inpatients regarding patient’s assessment of his/her hospital care, stay, experience, etc. with documentation and appropriate reporting, respectively. Repeat evaluations 2-3 months after discharge regarding same.
• Compile and maintain statistical data to be utilized in the QI tracking process which will include:

• Time lines from admissions to patient care rooms.
• Time lines from patient care rooms to Cath Lab.
• Patient Flow Committee participation.

• Maintains effective and active communication with Short Stay and the Cath Lab board runner of pertinent patient data for same and next day procedures.
• Coordinates next day Cath Lab procedures with Surgery scheduling.
• Communicates with doctor’s offices for next day Cath Lab patient procedures and start times.
• Identifies and utilizes the opportunity for professional growth and employee development.

 MINIMUM KNOWLEDGE AND SKILLS REQUIRED

• Demonstrates effective communication skills.
• Possess knowledge of the theories, techniques and practices of professional nursing.
• Know the definitions of fundamental computer terms related to applications software and desktop PC's
• Know how to open, read, and respond to email
• Know how to manage electronic files
• Know how to print electronic documents and reports

 MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• BCLS certification required.

 LICENSURE AND CERTIFICATION

• LVN preferred

 ENVIRONMENTAL AND PHYSICAL REQUIREMENTS

• Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease.