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Care Coordination Jobs (NOW HIRING)

Care Coordinator- Care Coordination

Bronx, NY · On-site

$20 - $27/hr

Reports to assigned Care Coordination Program Director and meets on a weekly basis for supervision or more often if needed. * Utilizes approved Home Health assessment tool and Health Information ...

Manager, Care Coordination

Atlanta, GA · On-site

$75K - $135K/yr

Care Coordination Unit - Non-Clinical Care Coordination Team * Schedule: Monday-Friday * Hours: 8:00 a.m.-5:00 p.m. Eastern Time * In-Office Requirements: Recurring meetings every other month and ...

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Care Coordination information

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$12

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How much do care coordination jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for care coordination in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is care coordination?

Care coordination is a process in healthcare that involves organizing patient care activities and sharing information among all participants concerned with a patient's care to achieve safer and more effective care. This often includes collaborating among doctors, nurses, social workers, and other healthcare professionals to ensure that patients receive the right care at the right time. The aim is to meet patients’ needs and preferences while reducing unnecessary duplication of services and preventing medical errors. Care coordinators often help with scheduling appointments, managing transitions between care settings, and assisting with communication between providers and patients.

How does a care coordination professional typically collaborate with healthcare providers and patients to ensure comprehensive care?

Care Coordination professionals act as vital liaisons between patients, healthcare providers, and support services to ensure seamless care delivery. They regularly communicate with physicians, nurses, social workers, and specialists to organize appointments, share important medical updates, and address any barriers to care. This collaborative approach often involves advocating for patients’ needs, tracking follow-up care, and educating patients about treatment plans, which helps reduce hospital readmissions and improve overall patient outcomes. Effective teamwork and strong communication skills are essential to succeed in this dynamic and patient-centered environment.

What are the key skills and qualifications needed to thrive in care coordination, and why are they important?

To thrive in Care Coordination, you need a solid understanding of healthcare systems, patient care processes, and usually a degree in nursing, social work, or a related field. Familiarity with care management software, electronic health records (EHRs), and insurance authorization systems is typically required. Excellent communication, organizational, and problem-solving skills help care coordinators effectively support patients and collaborate with healthcare teams. These skills ensure seamless care transitions, improved patient outcomes, and efficient healthcare delivery.

What is the difference between Care Coordination vs Case Management?

AspectCare CoordinationCase Management
CredentialsOften requires certifications like CCTC or CHCTypically requires certifications like CCM or CMC
Work EnvironmentHealthcare settings, clinics, hospitalsHealthcare, social services, community agencies
Employer & IndustryHospitals, clinics, insurance companiesHealthcare providers, social service agencies
Primary FocusFacilitating patient care and service accessAssessing needs, planning, and coordinating services

Care Coordination and Case Management both aim to support patient needs but differ in scope. Care Coordination primarily focuses on connecting patients with services and streamlining care, while Case Management involves comprehensive assessment, planning, and ongoing management of patient care plans.

Is care coordination a stressful job?

Care coordination can be stressful due to the need to manage multiple patient cases, coordinate between healthcare providers, and meet tight deadlines. The role often requires strong organizational skills, emotional resilience, and the ability to handle complex, sometimes urgent, situations. However, workload and stress levels vary depending on the work environment and support systems in place.

What degree do you need to be a care coordinator?

Care coordinators typically need at least a high school diploma or equivalent, but many employers prefer candidates with a bachelor's degree in healthcare, social work, nursing, or a related field. Relevant certifications and experience in healthcare or social services can also enhance job prospects and effectiveness in the role.

What exactly does a care coordinator do?

A care coordinator manages and organizes patient care plans, ensuring effective communication among healthcare providers, patients, and families. They assess patient needs, coordinate services, and monitor progress, often using electronic health records and care management tools to improve health outcomes.
More about Care Coordination jobs

What cities are hiring for Care Coordination jobs?

Cities with the most Care Coordination job openings:

What are the most commonly searched types of Care Coordination jobs?

The most popular types of Care Coordination jobs are:

What states have the most Care Coordination jobs?

States with the most job openings for Care Coordination jobs include:

Infographic showing various Care Coordination job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $47,047 per year, or $22.6 per hour.

Full-time

Posted 10 days ago


Job description

The Manager, Care Coordination is responsible for providing operational leadership, coaching, and day-to-day management of the Care Coordination Department. Reporting directly to the Director of Care Coordination, this position oversees a multidisciplinary team of care coordination professionals and ensures the delivery of high-quality, patient-centered services across SSHCO partner organizations.

The Manager is responsible for staff supervision, workflow optimization, caseload management, quality improvement, performance management, policy implementation, and operational excellence. This role collaborates closely with internal leadership and partner organizations, to improve care coordination outcomes, enhance patient experience, and achieve organizational quality and value-based care goals. The Manager serves as a resource for staff while supporting strategic initiatives established by the Director of Care Coordination.

Essential Job Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership & Operations

  • Manage the daily operations of the Care Coordination Department.
  • Provide leadership, coaching, mentoring, and support to care coordination staff.
  • Ensure appropriate staffing levels, workload distribution, and caseload management.
  • Monitor productivity, quality metrics, documentation compliance, and performance indicators.
  • Assist the Director of Care Coordination with implementation of departmental strategies and operational initiatives.
  • Translate departmental strategy into daily operations by supporting supervisors and staff in achieving quality, productivity, engagement, and value-based performance goals.
  • Promote collaboration across multidisciplinary teams to ensure seamless, coordinated care.
  • Support implementation of value-based care initiatives and quality improvement projects.

Staff Management

  • Supervise, coach, mentor, and evaluate care coordination staff.
  • Conduct regular performance evaluations and provide ongoing coaching and feedback.
  • Support employee engagement, professional development, and retention.
  • Develop and implement onboarding and orientation programs for new employees.
  • Identify educational needs and coordinate staff training.
  • Utilize progressive discipline processes when appropriate.
  • Foster a positive, collaborative, accountable, and high-performing team culture.

Clinical & Program Oversight

  • Monitor clinical workflows and care coordination processes to improve patient outcomes.
  • Develop interventions and programmatic initiatives that enhance care coordination services.
  • Review documentation for quality, completeness, and compliance with organizational, regulatory, accreditation, and payer requirements.
  • Conduct chart audits and provide education and corrective feedback as needed.
  • Collaborate with providers and partner organizations to resolve operational barriers and improve patient care.
  • Support readiness activities for audits, accreditation reviews, and regulatory compliance.

Quality Improvement

  • Monitor departmental quality metrics and key performance indicators.
  • Identify process improvement opportunities using data analysis and staff feedback.
  • Assist with development, implementation, and evaluation of new workflows, policies, and procedures.
  • Participate in departmental and organizational committees.
  • Support continuous quality improvement initiatives aligned with organizational goals.

Other Duties

  • Perform other duties as assigned.

Reporting Relationship

Reports To: Director of Care Coordination

Supervisory Responsibilities

This position directly supervises Care Coordination staff, which may include, but is not limited to:

  • Nurse Care Coordinators
  • Community Health Workers
  • Social Workers
  • Care Coordinators
  • Care Coordination Supervisors
  • Other care coordination personnel as assigned

Travel Requirements

This position requires regular local travel throughout the South Side of Chicago and surrounding service areas to support SSHCO's care coordination programs and partnerships. Travel may include visits to hospitals, health systems, Federally Qualified Health Centers (FQHCs), physician practices, managed care organizations, community-based organizations, and other partner or meeting locations as needed. Occasional travel outside of the primary service area may be required based on organizational priorities. A valid driver's license, reliable transportation, and proof of automobile insurance are required.

Work Schedule

This is a hybrid position requiring a minimum of three (3) days per week onsite. Remaining workdays may be remote based on organizational needs and approval from the Director of Care Coordination. Occasional evening and weekend work may be required to support organizational initiatives, community events, or operational priorities.