Real Estate Transaction Coordinator

APPLY ONLINE: https://threedoors.com/careers/

We are seeking a Transaction Coordinator! The Transaction Coordinator is an individual who is outgoing, draws energy from working with people, and is optimistic. They have a strong sense of urgency, but not at the expense of quality. In addition, he/she demonstrates on a daily basis the knowledge, attitudes, skills, and habits of a high achiever who is committed to putting clients first, doing the right thing, and seeking win-win agreements. The Transaction Coordinator must be adaptable to change and be solution oriented. He/she will manage the entire contract-to-close process efficiently and effectively to ensure all transactions close on time, with little or no hassle to clients and third parties. This individual must provide exceptional customer service.

Responsibilities:

• Act as liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale
• Oversee all aspects of a transaction from executed purchase or listing agreement to closing
• Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released
• Maintain accurate and compliant files for all transactions according to the broker’s requirements
• Clearly communicate with the agents daily throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc
• Communicate regularly with the client to send them reminders, check in, and let them know what to expect in each step of the closing process
• Be the first point of contact/resource for all questions that arise throughout the closing process
• Coordinate property photos, staging, lockbox, and other activities related to listing a property as needed
• Prepare listing materials as needed
• Coordinate title, loan, and inspection processes
• Coordinate with contractors to facilitate property repairs, especially as required to complete inspection checklists as needed
• Schedule and coordinate closing appointments
• Put together the closing file for the agent including any documents needing signatures/initials/dates, commission amount for the check to bring back, and any other documents needed from closing
• Close out the file after the closing including changing the MLS status to closed for our listings, double-checking the file, making an electronic copy of the HUD, and processing the check
• Follow up with clients after the sale to check in and request a testimonial

Qualifications:

• High school diploma or GED required, preferably some college experience
• Obtained real estate license or are currently pursuing (recommended but not required)
• An understanding of Dotloop and Citrix Sharefile
• Previous experience in transaction management, transaction coordination, real estate, titles, or mortgages highly valued
• Must have excellent communication skills and good at building rapport
• Driven by a desire to provide excellent customer service and a great customer experience
• Ability to work under pressure
• Excellent communication skills