CompuCom
CompuCom

62 Compucom Service Delivery Manager Jobs Hiring Near You

You've spent at least 2 years directly leading or managing technical people. You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities, escalations, documentation ...

You've spent at least 2 years directly leading or managing technical people. You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities, escalations, documentation ...

Job Overview The Service Delivery Manager - STR/ENT at T-Mobile is responsible for overseeing the day-to-day execution of complex B2B service deliveries for large customers, ensuring delivery ...

The Service Delivery Manager will understand the expectations of cash management customers and be responsive to their business needs. This role will advocate for their customers while developing ...

Job Summary The Service Delivery Manager is responsible for coordinating the successful delivery of customer projects and service engagements by aligning resource capacity with customer demand ...

Showing results 41-60

CompuCom Jobs Information

Do workers at CompuCom get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Does CompuCom pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

At CompuCom, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from CompuCom affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at CompuCom?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at CompuCom worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do CompuCom workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for CompuCom workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at CompuCom?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do CompuCom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at CompuCom spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at CompuCom?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at CompuCom good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at CompuCom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CompuCom get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at CompuCom?

Some people feel stressed here.
47% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CompuCom enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at CompuCom recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at CompuCom?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at CompuCom?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think CompuCom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how CompuCom is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

What are the most popular categories at Compucom?

Infographic showing various Service Delivery Manager job openings at Compucom in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution.

MSP Service Delivery Manager

San Diego, CA • On-site

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

You know the technology. Now you want to lead the people delivering it.

myCRE Cloud is looking for an experienced MSP leader to take ownership of our service organization, develop our technical team, and make sure approximately 35 clients consistently receive exceptional service.

You need enough technical depth to earn the respect of experienced technicians, recognize when something isn't right, and ask good questions. But your success won't be measured by how many difficult tickets you personally solve.

It will be measured by how well your team performs.

What You'll Own

You'll lead our L1 and L2 technicians, professional services and project technicians, and Dispatch Coordinator, with responsibility for:

  • Service quality, SLA performance, and client satisfaction

  • Coaching, mentoring, and developing technical team members

  • Team performance, workload, capacity, and accountability

  • Consistent ticket prioritization, communication, documentation, and follow through

  • Important client conversations and service concerns

  • Identifying recurring problems and turning them into better processes, training, documentation, or tools

  • Working directly with executive leadership on staffing, training, capacity, and operational decisions

  • Helping shape our service standards as we continue to grow

Your goal is simple: build a service department that gets stronger because of your leadership, not one that depends on you personally solving everything.

You Might Be Our Person If...

You've spent 6+ years in IT, including significant experience inside an MSP.

You've spent at least 2 years directly leading or managing technical people.

You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities, escalations, documentation, demanding clients, and technicians who occasionally need coaching, direction, or accountability.

You've come up through the technical ranks and have strong working knowledge of:

  • Windows Server and Active Directory

  • Microsoft 365

  • Hyper-V, VMware, and Proxmox

  • VPNs, VLANs, NAT, routing, and firewalls

  • Backup and disaster recovery

We're a Kaseya organization using Autotask, IT Glue, and Datto RMM, so experience with those tools is valuable.

Most importantly, you genuinely enjoy leading people.

Your instinct when someone struggles is to figure out how to make them better, not simply take the work away from them.

About myCRE Cloud

We provide Managed IT Services, Co-Managed IT Support, and Cloud Hosting to businesses in the Construction industry.

We're a small, close knit company without layers of bureaucracy. Good ideas can actually become reality here, and this position will work directly with executive leadership to influence how our service organization evolves.

We value ownership, autonomy, continuous learning, and sensible processes over micromanagement.

Compensation & Benefits

$120,000 to $150,000, depending on experience

Medical, Dental, and Vision insurance

Life Insurance

Paid Time Off and Paid Holidays

401(k) with company matching

Profit Sharing

One Important Detail

This is a full time, in office position in San Diego.

It is not remote or hybrid.

You must already live in the San Diego area or be genuinely willing to relocate.

If you've built your career in an MSP and are ready to make your biggest impact through the team you lead, we'd like to meet you.

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