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37 Compucom Customer Service Representative Jobs Hiring Near You

Compucom

Service Delivery Manager

Richmond, VA

$71K - $95K/yr

They will act as the liaison between Customer stakeholders and Compucom delivery teams to ensure Services are delivered in accordance with contractual obligations, Service Levels, operational ...

Compucom

Field Service technician II

Tallahassee, FL · On-site

$15.75 - $21/hr

Strong communication and customer service skills * Valid driver's license required Compucom Systems, Inc. provides end-to-end managed services to enable the digital workplace for enterprise, midsize ...

Compucom

Service Delivery Manager

AZ · Remote

$56K - $75K/yr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Customer Executive. This individual will also represent and be accountable for all Delivery ...

Compucom

Field Service Technician

Texarkana, TX

$24/hr

At Compucom Staffing, you're more than just a number. Our employee relationship managers support ... The candidate shall be a self-starter, have exceptional customer service proficiencies and ability ...

Compucom

Field Service Technician

Fayetteville, AR

$22/hr

At Compucom Staffing , you're more than just a number. Our employee relationship managers support ... Muskogee, OK The candidate shall be a self-starter, have exceptional customer service proficiencies ...

Compucom

Service Delivery Manager

NJ · Remote

$60K - $80K/yr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Customer Executive. This individual will also represent and be accountable for all Delivery ...

Compucom

Program Director

Phoenix, AZ

$112K - $150K/yr

... for the customer's business and how Compucom can support their business and IT objectives ... Financial acumen: 5+ years' experience forecasting managed services environment, building a yearly ...

Compucom

Service Delivery Manager

NY · Remote

$54K - $72K/yr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Customer Executive. This individual will also represent and be accountable for all Delivery ...

Compucom

Field Service Technician

Tyler, TX · On-site

$15.75 - $22/hr

At Compucom Staffing, you're more than just a number. Our employee relationship managers support ... The candidate shall be a self-starter, have exceptional customer service proficiencies and ability ...

Compucom

Program Director

Atlanta, GA · Remote

$112K - $150K/yr

... for the customer's business and how Compucom can support their business and IT objectives ... Financial acumen: 5+ years' experience forecasting managed services environment, building a yearly ...

Compucom

Service Delivery Manager

NC · Remote

$54K - $72K/yr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Customer Executive. This individual will also represent and be accountable for all Delivery ...

Compucom

Field Tech I

Boca Raton, FL · On-site

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... They are seeking a Field Technician to support designated customers by troubleshooting, installing ...

Compucom

Field Tech II

San Jose, CA · On-site

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... They are seeking a Field Technician to act as the primary point of contact for customers on ...

Compucom

Field Service Technician

Yorktown, VA

$23 - $25/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... To enable our clients to focus on what matters most, we employ a customer-centric, hard-working ...

Compucom

Field Service Technician II

Headland, AL · On-site

$16.80 - $22/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... To enable our clients to focus on what matters most, we employ a customer-centric, hard-working ...

Compucom

Field Service Technician II

Lansing, MI

$16.80 - $22/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... To enable our clients to focus on what matters most, we employ a customer-centric, hard-working ...

Compucom

Field Service technician II

Montgomery, AL

$16.80 - $22/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... To enable our clients to focus on what matters most, we employ a customer-centric, hard-working ...

Compucom

Field Service Technician II

Ithaca, NY

$15.75 - $23.50/hr

At Compucom Staffing, you're more than just a number. Our employee relationship managers support ... The candidate shall be a self-starter, have exceptional customer service proficiencies and ability ...

Compucom

Account Executive

Tallahassee, FL · Hybrid

$125K - $165K/yr

... customer base. Consistently grow their pipeline and close new services and technology contracts ... Source new business for CompuCom by generating demand for everything we sell. From technology ...

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CompuCom Jobs Information

Do workers at CompuCom get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Does CompuCom pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
53% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

At CompuCom, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from CompuCom affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at CompuCom?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at CompuCom worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do CompuCom workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for CompuCom workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at CompuCom?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do CompuCom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at CompuCom spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at CompuCom?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at CompuCom good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at CompuCom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CompuCom get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at CompuCom?

Some people feel stressed here.
47% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CompuCom enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at CompuCom recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at CompuCom?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at CompuCom?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think CompuCom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how CompuCom is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Compucom?

What are the most popular categories at Compucom?

Infographic showing various Customer Service Representative job openings at Compucom in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution.

Service Delivery Manager

Compucom

Richmond, VA

$71K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

CompuCom rating

8.0

Company rating: 8.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

74th of 225 rated it services

Job description

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses.  To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!  We’re looking for a Service Delivery Manager to join our team.
 

The Service Delivery Manager will provide operational leadership, service governance, escalation management, service reporting, and continual service improvement activities.  They will act as the liaison between Customer stakeholders and Compucom delivery teams to ensure Services are delivered in accordance with contractual obligations, Service Levels, operational procedures, and approved governance processes. The SDM will coordinate resources across Compucom service towers, third-party providers, and Customer stakeholders as necessary to support service delivery objectives.
This position is onsite in Richmond, VA
Responsibilities

  • Serve as the primary operational point of contact for all service delivery matters.
  • Facilitate operational governance between Customer and Compucom stakeholders.
  • Coordinate service reviews, operational meetings, and governance forums.
  • Maintain awareness of Customer business priorities and align service delivery activities accordingly.
  • Ensure adherence to approved processes, service procedures, and contractual commitments.
  • Monitor and manage service performance against agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and operational targets.
  • Review service performance trends and identify opportunities for improvement.
  • Coordinate corrective action plans for SLA risks or service deficiencies.
  • Track and communicate service performance metrics through regular reporting. 

Skills & Qualifications
  • Bachelor's Degree or 5-7 years of experience in a related field.
  • Extensive experience of Customer and supplier relationships, confidence, and presence to deal with customers and suppliers both internal and customer facing.
  • Detailed working knowledge of a very broad range of IT systems.
  • Excellent account & delivery skills, sales support with relevant IT/Product categories.
  • Strong strategic and tactical account support management & services skills.
  • Problem solving capabilities, which includes using several methods to help diagnose the opportunity with general focus on operational efficiency.
 
Wage Range:
The annual starting salary for this position is between $71,250 – $95,000 annually.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements:  medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.  More detailed information can be found here.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Expiration Date:
This posting is anticipated to remain open until [10/24/2026.
Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
 
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Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE. 
California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.  
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT.  AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY. 
Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW. 


On-Camera Video Interview Notice:

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

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