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61 Compucom Desktop Support Technician Jobs Hiring Near You

Compucom

Field Tech II

Columbus, OH

$21/hr

We are seeking an IT Field Technician to provide onsite technical support for a national home ... Provide onsite support for IT equipment including POS systems, desktops, printers, thin clients ...

AA2IT

Desktop Support Tech

Doral, FL · On-site

$19.25 - $24.75/hr

Responsibilities for Sr Desktop Support Technician(VIP) At least 15 - 20 years' experience Support ... CompuCom Senior Executive Support Engineer ("Sr Desktop Engineer") will deliver: Break/Fix Deskside ...

Aamazing IT

Desktop Support Technician

Waukesha, WI · On-site

$21 - $23/hr

Desktop Support Technician Location: 400 S Prairie Ave, Waukesha Pay Rate: $21-23/HR Description ... unable to resolve. • Represents CompuCom in a professional and businesslike manner and ...

Aamazing IT

Desktop Support Tech

Doral, FL

$19.25 - $24.75/hr

Responsibilities for Sr Desktop Support Technician(VIP) At least 15 - 20 years' experience Support ... CompuCom Senior Executive Support Engineer ("Sr Desktop Engineer") will deliver: Break/Fix Deskside ...

AA2IT

Desktop Support Technician

Waukesha, WI · On-site

$21 - $23/hr

Desktop Support Technician Location: 400 S Prairie Ave, Waukesha Pay Rate: $21-23/HR Description ... unable to resolve. • Represents CompuCom in a professional and businesslike manner and ...

AA2IT

Desktop Support Technician

Wauwatosa, WI · On-site

$21/hr

Desktop Support Tech Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top 2 skills ... Represents Compucom in a professional and businesslike manner and communicates effectively with ...

AA2IT

Desktop Support Technician

Schenectady, NY · On-site

$19.50 - $25/hr

Desktop Support Tech Location: 5345 State Highway 12, Norwich NY Top 2 Skills Deskside Support, and ... Represents CompuCom in a professional and businesslike manner and communicates effectively with ...

Aamazing IT

Desktop Support Technician

Schenectady, NY · On-site

$19.50 - $25/hr

Desktop Support Tech Location: 5345 State Highway 12, Norwich NY Top 2 Skills Deskside Support, and ... Represents CompuCom in a professional and businesslike manner and communicates effectively with ...

Aamazing IT

Desktop Support Technician

Wauwatosa, WI · On-site

$21/hr

Desktop Support Tech Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top 2 skills ... Represents Compucom in a professional and businesslike manner and communicates effectively with ...

Aamazing IT

Desktop Support Technician

Asheville, NC · On-site

$21 - $22/hr

... CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. • Interacts with customers, responding to routine technical questions or requests for ...

AA2IT

Desktop Support Technician

Asheville, NC · On-site

$21 - $22/hr

... CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. • Interacts with customers, responding to routine technical questions or requests for ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician. Candidates will need to be able to work fully onsite at our client's office, located at 275 East Main Street, Frankfort KY 40601 We're seeking a ...

Aamazing IT

Desktop Support Technician

Cincinnati, OH · On-site

$21/hr

This position is for an onsite dedicated desktop support tech LII. A+ is preferred. Any Client or Dell Certs a plus, Desktop Support technician with 2+ years of support experience working in a ...

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CompuCom Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

Do workers at CompuCom get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Does CompuCom pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

At CompuCom, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from CompuCom affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at CompuCom?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at CompuCom worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do CompuCom workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for CompuCom workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at CompuCom?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

Do CompuCom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at CompuCom do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
84% of people report that they don’t do extra unpaid work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at CompuCom?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at CompuCom good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at CompuCom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at CompuCom?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at CompuCom?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at CompuCom?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think CompuCom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how CompuCom is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Desktop Support Technician jobs?
What are the most popular jobs at Compucom?
What are the most popular categories at Compucom?
Infographic showing various Desktop Support Technician job openings at Compucom in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Remote job distribution.
Field Tech II

Field Tech II

Compucom

Columbus, OH

$21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

CompuCom rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

68th of 203 rated it services

Job description

We are seeking an IT Field Technician to provide onsite technical support for a national home improvement retail client. This role is ideal for someone who enjoys hands-on IT work, troubleshooting, and working in a fast-paced field environment.
Findlay, OH (Onsite)
Key Responsibilities:
  • Provide onsite support for IT equipment including POS systems, desktops, printers, thin clients, access points, and network devices
  • Troubleshoot and resolve hardware, software, and network issues
  • Perform installations, upgrades, and break/fix support
  • Support copper and fiber cabling, including basic terminations
  • Document all work, updates, and resolutions in ticketing systems
  • Travel daily within a 125+ mile radius (route-based travel)
  • Work with remote teams to resolve escalated technical issues
  • Occasionally work at heights (20–25 feet) and lift up to 25 lbs
 
Qualifications:
  • 1+ year of IT technical support or field technician experience
  • CompTIA A+ (required), Network+ preferred
  • Experience with Windows, macOS, or Linux environments
  • Familiarity with networking fundamentals and IT hardware
  • Experience with cabling (copper/fiber) is a plus
  • Strong communication and customer service skills
  • Valid driver's license required
 
Wage Range:
The hourly rate for this position is between $21.00 - $21.00 per hour, unless the local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:  
The Company offers the following benefits for this position, subject to applicable eligibility requirements:  medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.  More detailed information can be found here. 
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 
Equal Employment Opportunity:Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. 
Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. 
Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE. 
California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE. 
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. 
Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. 
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT.  AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.   
Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

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