ZipRecruiter

Log In

CompuCom
CompuCom

10 Compucom Information Security Analyst Jobs Hiring Near You

Compucom

$123K - $165K/yr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Competency in design and deployment of Cisco security portfolio such as ISE, Zero Trust, Firepower ...

Compucom

Desktop Tech I

Sioux Falls, SD · On-site

$15.75 - $21/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Working knowledge of Windows operating systems, networks, databases and network security concepts ...

Compucom

Desktop Tech I

Irving, TX

$16.50 - $22/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Working knowledge of Windows operating systems, networks, databases and network security concepts ...

Compucom

Desktop Tech I

Irving, TX

$15.75 - $21/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Working knowledge of Windows operating systems, networks, databases and network security concepts ...

Compucom

Networking II

Hamilton, ON · On-site

CA$67.50K - CA$90K/yr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... We are seeking a highly skilled Network Level 2 Analyst to provide advanced administration ...

Compucom

$13.50 - $18/hr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Working knowledge of Windows operating systems, networks, databases and network security concepts ...

Compucom

$90K - $120K/yr

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Partner with business analysts, department heads, and other stakeholders to gather business ...

All JobsCompucom JobsCompucom Information Security Analyst Jobs

CompuCom Jobs Information

What are the key skills and qualifications needed to thrive as an Information Security Analyst, and why are they important?

To thrive as an Information Security Analyst, you need a solid understanding of cybersecurity principles, risk management, and network security, typically backed by a degree in computer science or a related field. Familiarity with security information and event management (SIEM) tools, firewalls, intrusion detection systems, and certifications like CISSP or CompTIA Security+ are commonly required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you identify threats and convey risks to stakeholders. These competencies are crucial for protecting organizational assets, ensuring regulatory compliance, and minimizing potential cyber threats.

What are some common challenges Information Security Analysts face when responding to security incidents?

Information Security Analysts often encounter challenges such as quickly identifying the scope of a breach, coordinating with various teams, and managing the pressure to restore normal operations while preserving evidence for forensic analysis. They must communicate clearly with both technical and non-technical stakeholders and stay up to date with evolving threats. Handling multiple incidents simultaneously and ensuring compliance with regulatory requirements can also add complexity to the role.

What does an Information Security Analyst do?

An Information Security Analyst is responsible for protecting an organization's computer systems and networks from cyber threats. They monitor networks for security breaches, investigate violations, and implement measures such as firewalls and encryption programs to safeguard sensitive information. Analysts also conduct security assessments, develop security policies, and educate staff about security best practices. Their work helps ensure the confidentiality, integrity, and availability of critical data.

What is the difference between Information Security Analyst vs Network Security Analyst?

AspectInformation Security AnalystNetwork Security Analyst
CertificationsCompTIA Security+, CISSP, CEHCompTIA Security+, Cisco CCNA Security, CISSP
Work EnvironmentCorporate IT departments, cybersecurity firmsNetwork operations centers, IT departments
Primary FocusOverall security policies, threat detection, incident responseNetwork infrastructure security, firewall management, intrusion detection

While both roles focus on cybersecurity, an Information Security Analyst has a broader scope, handling overall security strategies and incident response. A Network Security Analyst specializes in securing network infrastructure and managing network-specific threats. Both roles often require similar certifications and work environments, but their core responsibilities differ in scope and focus.

Do workers at CompuCom get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Does CompuCom pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

At CompuCom, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from CompuCom affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at CompuCom?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at CompuCom worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do CompuCom workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for CompuCom workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at CompuCom?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

Do CompuCom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at CompuCom do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
84% of people report that they don’t do extra unpaid work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at CompuCom?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at CompuCom good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at CompuCom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at CompuCom?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at CompuCom?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at CompuCom?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think CompuCom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how CompuCom is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Information Security Analyst jobs?
What are the most popular jobs at Compucom?
What are the most popular categories at Compucom?
Infographic showing various Information Security Analyst job openings at Compucom in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Remote job distribution.
Chef d'Equipe IT terrain / Field Services Team Lead

Chef d'Equipe IT terrain / Field Services Team Lead

Compucom

Montreal, QC

Other

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

CompuCom rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

68th of 203 rated it services

Job description

Le/La responsable d'équipe des services sur le terrain assure le coaching, le soutien et l'encadrement opérationnel quotidiens d'une équipe de 20 à 25 techniciens de service sur le terrain, garantissant ainsi le respect constant des normes de qualité, des niveaux de productivité et des engagements des SLA. Ce poste constitue le principal point de contact pour les escalades pendant les heures ouvrables et peut occasionnellement nécessiter un soutien en dehors de ces heures.

Le/La responsable d'équipe des services sur le terrain doit être bilingue (français et anglais), assure la gestion des dossiers et relève directement du Directeur Services Clientèle.

Responsabilité principale

  • Gestion des dossiers, examen et partage quotidien des rapports de cas pour garantir le respect des SLA, gestion des escalades et participation à l'analyse détaillée des causes.
  • Apporter un soutien aux gestionnaires des incidents (IM) et aux techniciens afin de garantir que tous les dossiers disposent d'informations à jour et de notes sur leur état actuel.
  • Collabore avec les associés, les gestionnaires d'incidents, l'équipe de triage et de support technique, les équipes commerciales, la logistique et d'autres équipes pour surmonter les difficultés quotidiennes et les résoudre.
  • Identifier les besoins de formation liés aux projets, assurer/faciliter la formation ainsi que planifier la cédule du projet.
  • Fournit et met à jour régulièrement les notes, les commentaires ou la documentation via les systèmes de billetterie appropriés afin de suivre et de contrôler les escalades.
  • Possède une connaissance et une compréhension approfondies des méthodologies, des zones géographiques, des technologies, des équipes de soutien internes/externes, des services et des outils actuels.
  • Permet à la direction de rester informée des défis et problèmes persistants susceptibles d'avoir un impact sur les SLA ou la satisfaction client.
  • Apporter un soutien aux ressources sur place en cas de besoin.Effectuer la première entrevue des candidats et assurer la formation des nouveaux employés.

The Field Services Team Lead provides day-to-day coaching, guidance, and operational support to a team of 20–25 field service technicians, ensuring quality standards, productivity levels, and SLA commitments are consistently met. This position acts as the primary escalation point during regular business hours and may occasionally provide escalation support outside of standard hours as required.

The Field Services Team Lead must be bilingual in French and English, delivers case management support, and reports directly to the Field Service Manager.

Primary Responsibility:

  • Case management, reviewing and sharing daily case reports to ensure SLA attainment, and escalation management and participates in root cause analysis of cases.
  • Support Incident Managers and technicians to ensure all cases have UpToDate information and notes of current status.
  • Works with associates, Incident Managers, Triage and Technical Support team, account teams, logistics and other teams to overcome daily case challenges and move them to resolution.
  • Identify Project training requirements, provide/facilitate the project training, perform project scheduling.
  • Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor escalations.
  • Maintains sound knowledge and understanding of current methodologies, geographies, technologies, internal/external supporting teams, services and tools.
  • Keeps management up to date on continuing challenges and issues that may impact SLA's or Customer Satisfaction.
  • Assist onsite resources where necessary.
  • Recruitment – first pass interview and arrange new hire training.
 
Benefits: Compucom offers a comprehensive benefits package that includes: Medical, Dental, Vision, Life and AD&D Insurance, Disability Protection, Retirement Plan
Providing great benefits to you and your family is just one more way Compucom takes care of the people who make our company great! Insurance coverage begins after 90 days of regular, full-time employment.
EEO: CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.  Other duties may be assigned. Regular attendance and timely appearance are essential for the completion of this work. Job Descriptions are subject to change at any time.
#INDCCCorp

What CompuCom employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply