Field Tech II
San Jose, CA · On-site
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager • Working knowledge of Windows operating systems, networks, and tools is ...
38 Compucom Service Delivery Manager Jobs Hiring Near You
Field Tech II
San Jose, CA · On-site
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager • Working knowledge of Windows operating systems, networks, and tools is ...
Field Tech II
San Diego, CA · On-site
$19.50 - $26/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech II
San Diego, CA · On-site
$19.50 - $26/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech II
Union City, NJ · On-site
$18.75 - $25/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech II
Union City, NJ · On-site
$18.75 - $25/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech II
$20.25 - $27/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech II
$20.25 - $27/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech II
$19.50 - $27/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech II
$19.50 - $27/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required
Field Tech I
Riverside, CA · On-site
$21.25 - $29.25/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... • Deliver clear technical assistance to customers onsite and over the phone. • Maintain ...
Field Tech I
Riverside, CA · On-site
$21.25 - $29.25/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... • Deliver clear technical assistance to customers onsite and over the phone. • Maintain ...
Field Service Technician II
Myrtle Beach, SC · On-site
$15 - $20/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Field Service Technician II
Myrtle Beach, SC · On-site
$15 - $20/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
... delivers case management support, and reports directly to the Field Service Manager. Primary ... Compucom offers a comprehensive benefits package that includes: Medical, Dental, Vision, Life and ...
... delivers case management support, and reports directly to the Field Service Manager. Primary ... Compucom offers a comprehensive benefits package that includes: Medical, Dental, Vision, Life and ...
Compucom Systems, Inc. provides end-to-end managed services to enable the digital workplace for ... Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support ...
New
Compucom Systems, Inc. provides end-to-end managed services to enable the digital workplace for ... Candidate will support clients IT/Data problem tasks, provide prompt action, and deliver support ...
New
$123K - $165K/yr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... The Product Architect III provides presales and project support to Account Executives, Delivery ...
$123K - $165K/yr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... The Product Architect III provides presales and project support to Account Executives, Delivery ...
$13.50 - $18/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
$13.50 - $18/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Field Tech II
$20.25 - $29.70/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Field Tech II
$20.25 - $29.70/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Field Tech II
Atlanta, GA · On-site
$18.75 - $27.50/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Field Tech II
Atlanta, GA · On-site
$18.75 - $27.50/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Field Technician II
Utica, NY · On-site
$15.75 - $21/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Field Technician II
Utica, NY · On-site
$15.75 - $21/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Field Tech II
$20.25 - $29.70/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Field Tech II
$20.25 - $29.70/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Low Voltage Project Manager
CO · Remote
$75K - $100K/yr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Low Voltage Project Manager
CO · Remote
$75K - $100K/yr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Field Technician II
$17.62 - $23/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Field Technician II
$17.62 - $23/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Field Tech I
$16.63 - $23.50/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Field Tech I
$16.63 - $23.50/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to customers onsite and over the phone. * Maintain accurate ...
Technical Specialist II
NJ · Remote
$23.50 - $31.25/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to technicians onsite and over the phone. * Maintain accurate ...
Technical Specialist II
NJ · Remote
$23.50 - $31.25/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for ... Deliver clear technical assistance to technicians onsite and over the phone. * Maintain accurate ...
Desktop Tech I
$15.75 - $21/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
Desktop Tech I
$15.75 - $21/hr
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we ...
CompuCom Jobs Information
What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?
To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.
How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?
A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
What are Service Delivery Managers?
Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.
How much do service delivery managers make in the US?
Service Delivery Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and certifications such as ITIL or PMP, and often includes benefits and performance bonuses.
What is the difference between Service Delivery Manager vs Project Manager?
| Aspect | Service Delivery Manager | Project Manager |
|---|---|---|
| Primary Focus | Overseeing ongoing service delivery and client satisfaction | Planning, executing, and closing specific projects |
| Certifications | ITIL, PMP, or similar | PMP, PRINCE2, or similar |
| Work Environment | Client-facing, operational teams | Project teams, temporary or cross-functional |
| Industry Usage | IT, telecom, managed services | Construction, IT, engineering, various industries |
The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.
Do workers at CompuCom get paid breaks?
Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Does CompuCom pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
At CompuCom, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from CompuCom affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.
89% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at CompuCom?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
86% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
- 58% of people with changing schedules find out their shifts one week or less ahead of time.
- 17% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers at CompuCom worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
95% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
Do CompuCom workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it for CompuCom workers to change shifts?
Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it to get time off at CompuCom?
Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.
86% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.
Do CompuCom managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers at CompuCom do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
84% of people report that they don’t do extra unpaid work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
84% of people report that they don’t do extra unpaid work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it to take sick days at CompuCom?
Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at CompuCom good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people at CompuCom feel treated with respect by their managers?
Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
94% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at CompuCom get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at CompuCom?
Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
50% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at CompuCom enjoy their jobs?
Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
90% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at CompuCom recommend working with their team?
Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at CompuCom?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at CompuCom?
Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people think CompuCom’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how CompuCom is doing?
Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Service Delivery Manager jobs?
What are the most popular jobs at Compucom?
What are the most popular categories at Compucom?
CompuCom rating
7.8
Based on 63 frontline employees who took The Breakroom Quiz
68th of 203 rated it services
Job description
Job Summary:
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. They are seeking a Field Technician to act as the primary point of contact for customers on technical and service-related issues, troubleshooting and managing cabling while ensuring customer satisfaction. The role involves meeting Service Level Agreements and documenting outcomes in ServiceNow.
Responsibilities:
• Performing advanced exchange of like for hardware.
• Sound understanding of customer support, operations, and processes.
• Able to communicate effectively both written and verbally, with the customers and in ServiceNow.
• Ability to coordinate and prioritize multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail and quality.
• Follow-up with end users to provide status updates as per service level guidelines (SLA's).
• Attention to inventory levels and the ordering process to replenish and maintain vehicle stocking levels.
Qualifications:
Required:
• Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experience
• Able to communicate effectively both written and verbally, with customers, peers, Team Lead, Service Delivery Manager
• Working knowledge of Windows operating systems, networks, and tools is required
• Working knowledge of typical banking equipment
• Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail, quality, and SLA
• Demonstrated capability to achieve results in a fast-paced, client-driven environment
Company:
CompuCom is a provider of information technology solutions for businesses. Founded in 1987, the company is headquartered in Plano, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. They are seeking a Field Technician to act as the primary point of contact for customers on technical and service-related issues, troubleshooting and managing cabling while ensuring customer satisfaction. The role involves meeting Service Level Agreements and documenting outcomes in ServiceNow.
Responsibilities:
• Performing advanced exchange of like for hardware.
• Sound understanding of customer support, operations, and processes.
• Able to communicate effectively both written and verbally, with the customers and in ServiceNow.
• Ability to coordinate and prioritize multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail and quality.
• Follow-up with end users to provide status updates as per service level guidelines (SLA's).
• Attention to inventory levels and the ordering process to replenish and maintain vehicle stocking levels.
Qualifications:
Required:
• Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experience
• Able to communicate effectively both written and verbally, with customers, peers, Team Lead, Service Delivery Manager
• Working knowledge of Windows operating systems, networks, and tools is required
• Working knowledge of typical banking equipment
• Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail, quality, and SLA
• Demonstrated capability to achieve results in a fast-paced, client-driven environment
Company:
CompuCom is a provider of information technology solutions for businesses. Founded in 1987, the company is headquartered in Plano, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
About CompuCom
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Fort Mill, SC, US
Year founded
1987