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62 Compucom Service Delivery Manager Jobs Hiring Near You

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...

HelioCampus

Service Delivery Manager

Bethesda, MD

As a Service Delivery Manager, you will serve as a trusted advisor and domain expert for a portfolio of key HelioCampus assessment clients. You bring deep experience in higher education, teaching and ...

New

R1

Service Delivery Manager

$65K - $116K/yr

Drive process improvement and scalable delivery by standardizing reporting, implementing best ... management experience. Licenses and Certifications Not Specified Skills Not Specified Physical ...

Brunswick Group

ICT Service Delivery Manager

New York, NY · On-site

$150K - $160K/yr

ICT Service Delivery Manager Brunswick Group is seeking an experienced hands-on Service Delivery Manager to lead our helpdesk across our Americas offices, based in our New York office. The successful ...

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CompuCom Jobs Information

Do workers at CompuCom get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Does CompuCom pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

At CompuCom, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from CompuCom affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at CompuCom?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 58% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at CompuCom worry about hours?

Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do CompuCom workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for CompuCom workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at CompuCom?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

Do CompuCom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at CompuCom spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at CompuCom?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at CompuCom good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at CompuCom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at CompuCom?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CompuCom recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at CompuCom?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at CompuCom?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think CompuCom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how CompuCom is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Service Delivery Manager jobs?
What are the most popular jobs at Compucom?
What are the most popular categories at Compucom?
Infographic showing various Service Delivery Manager job openings at Compucom in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Delivery Manager

Doyon Limited, Doyon Drilling, Inc

Gaithersburg, MD • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Overview
JOB SUMMARY: The Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping designDATA safeguard our revenue, retain our clients, grow our accounts, and spearhead projects to modernize client infrastructure.
Responsibilities
ESSENTIAL FUNCTIONS:
Account Management
  • Manage 8 to 12 client accounts with the support of a dedicated cross functional team.
  • Drive contract renewal and project sales activities within assigned accounts to meet service renewal and expansion targets, to include cultivating leads and generating and presenting proposals.
  • Motivate clients to adopt designDATA infrastructure and IT offerings.
  • Analyze clients' environments and needs regularly to identify new sales opportunities.
  • Meet with clients regularly to ensure satisfaction with our services.
  • Establish and maintain key relationships with our clients.
  • Obtain, evaluate, and select quotes from vendors and partners to meet client needs.
  • Ensure both the company and clients adhere to contract terms.
  • Plan and organize daily activities related to operations and customer service.
  • Coordinate and manage client equipment acquisition and scheduled maintenance.
  • Act as the client's authorized representative as needed for other technology vendors.

Customer Service
  • Communicate and escalate issues as needed with the senior leadership team.
  • Act as the point of contact for client concerns and escalate issues appropriately.
  • Identify and promote opportunities to improve our processes and service delivery.
  • Schedule client maintenance periods and downtime with the client and designDATA.
  • Act as Incident Manager for issues affecting clients during regular business hours.
  • Participate in the On-Call Operations Manager rotation for after-hours incidents.
  • Client Documentation to enhance optimal service efficiency.
  • Client Health Management.
  • Client Retention and Contract Renewals to maintain MRR.
  • CBR process adherence and Improvements.
  • Client Meeting adherence and Improvements.

Project Management
  • Meet with internal subject matter experts and resource managers to plan and staff projects.
  • Keep clients informed, manage their expectations, and drive delivery of their dependencies.
  • Keep our leadership team informed of project status, including new risks and needs.
  • Manage project pipeline and assigned quota.

Qualifications
KNOWLEDGE, SKILLS & ABILITIES:
  • Bachelor's degree preferably in information technology management or related field.
  • 3+ years of progressive IT experience.
  • IT management and/or supervisory experience desired but not required.
  • Proven track record managing a diverse technology group in a fast-paced and customer- focused team environment.
  • Outstanding ability to work both independently and within a team environment.
  • Outstanding communications and customer relations skills.
  • Excellent documentation management skills.
  • Strong and diverse technical skills with a willingness to be hands on as needed.
  • Proven ability to communicate with both end users and executives.
  • Willingness to go "above and beyond" to exceed customer expectations.
  • Effective client-facing interpersonal skills; comfortable and effective at acting as a liaison between multiple technology groups.
  • Tailors' communication appropriately within the team, the company, and clients.
  • Exceptional analytical and problem-solving skills.
  • Works well under stress, pressure, and deadlines.
  • Thrives on working well with clients and provides exceptional service.
  • Well-organized, self-directed team player.
  • High level of proficiency with Microsoft software, and a desire to learn about cloud and computer networks.
  • Certifications (desired but not required): Microsoft, PMP, ISC2, and CompTIA, ITIL certifications.

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Travel will be required to participate in events or meet with clients and are typically day trips in nature.
REASONABLE ACCOMODATION: It is design DATA, Inc.'s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
PAY TRANSPARENCY STATEMENT: design Data, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information.
We are an equal opportunity employer and comply with all non-discrimination obligations, including the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law, and the poster is available https://www.eeoc.gov/poster. For questions on the job posting contact (781) 312-8005.
If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at hr@doyontechgroup.com.

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