Publishing Sales Associate

Job Overview

The PSA works directly with potential authors and clients to get a full understanding of their publishing needs in order to propose them an appropriate publishing solution. This is a sales position and we are looking for a highly motivated, goal driven individual. The role includes qualifying incoming leads from our website and phone calls and then converting them into new authors.

Responsibilities and Duties

• Create a seamless transition for customers from their sales experience through the fulfillment of their services by setting clear expectations, provide phone and email support.

• Build relationships with potential authors to get a better understanding of their needs/wants in order to propose the best publishing solution.

• Qualify incoming leads via email and phone within two hours of first contact by form/email and 1 hours by phone.

• Follow up with leads and prospects.

• Send estimates and service orders to new authors.

• Communicate the value of Palmetto to prospective authors and influence them into becoming Palmetto authors

• Screen potential books that have inappropriate topics by using judgment when talking with potential author. This will require analyzing the title, the book topic and the author.

Competencies

· Excellent communication skills. Speaks and writes clearly and effectively.

· Listening skills

· Thinks on their feet and is able to adjust and act instinctively

· Tenacious drive and a relentless drive to achieve sales goals

· Persuasion.

· Persistence

· Able to quickly pick up and learn new things

Skills:

• Proficient in Microsoft Word and Microsoft Excel

• Proficient in using CRM platforms

• NO PRIOR EXPERIENCE NEEDED

• Energetic and revels in achieving things most people would find extremely difficult or impossible

• Forward thinking and learns from setbacks rather than feeling defeated

• Highly Competitive while still being a team player