Operations Coordinator

We are seeking an Operational Coordinator to join our team! You will be responsible for helping implement a new CRM software and will play a key role in using that system to facilitate growth for the company. You would also be here to help support our internal sales staff to help them better serve our customers.

Here at Sound Solutions we truly want to give our customers the best product and experience possible. Your responsibilities would include helping to create a consistent customer impression from start to finish. You will have the opportunity to work with a great, knowledgeable team who will work alongside you to help make you successful.Responsibilities Excellent verbal skills and engaging personality Handle customer inquiries and complaints Assist sales and technical staff Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and servicesQualifications Previous experience in customer service...

sales, administrative or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills College degree required but comparable experience will be considered