Community Director

Duties/Responsibilities

Supervision (40%)

• Focus on effective staff management through ongoing development and evaluation of assigned student staff.

• Facilitate staff-based professional development opportunities.

• Ability to address staffing concerns quickly and effectively.

• Full participation in student staff recruitment and selection.

Student Engagement (35%)

• Establishing and maintaining positive relationships with the students living in the community, responding to and effectively managing student crises, developing community through implementation of innovative educational/social programs, supporting centralized community development model, facilitating innovative social and educational programs, and maintaining an active presence in residence hall community.

• Facilitating student conduct meetings, mediating roommate and community concerns, referring students to appropriate campus resources, and intervening and engaging with students to support the University's retention efforts.

Administrative (10%)

• Develop administrative strategies and plans for accomplishing work order tracking, key and access management, room inventory forms, damage billing entry, and overall community management (room changes, check-ins/outs, and roster management).

• Organizes tasks in a logical sequence and identifies the resources required.

• Makes effective use of resources, allocates assignments, and provides direction and training opportunities to ensure that departmental and/or University goals are accomplished.

• Demonstrate fiscal responsibility.

Collaboration (10%)

• Foster an environment of cooperation and teamwork by developing and maintaining relationships.

• Demonstrate exemplary service and strives to achieve excellence in each interaction.

• Participate in campus initiatives/events/activities, communicate effectively with key stakeholders including but not limited to University Police, Physical Plant, Counseling Center, Student Conduct, and Admissions, and represent Residential Life serving as Community Director on-call/duty.

Leadership (5%)

• Demonstrate initiative and set a positive example for others to follow.

• Flexible when dealing with and managing changing conditions in the organization.

• Value forward-thinking, the creative use of technology, and works to improve programs and services continuously.

Requirements

Minimum Acceptable Education & Experience:

• Bachelor's degree.

Knowledge, Skills & Abilities:

• Demonstrate a strong desire to work directly with students while living and working in a residential setting.

• Aptitude for learning and applying policy, procedures, and regulations.

• Strong administrative ability and skills.

• Strong supervisory skills and willingness to develop in this area.

• Effective planning and goal-setting skills.

• Ability to work with, manage, and train small to large groups.

• Excellent written, verbal, and interpersonal communication skills.

• Knowledge of crisis management and intervention techniques.

• Demonstrated commitment to social justice, equity, and inclusion.

Preferred Qualifications:

• Two years of recent live-in experience within a residential life/housing program (undergraduate, graduate, or professional).

• Master's degree or graduate-level coursework completed in student affairs, higher education administration, counseling, or a related field.

• Knowledge of human relations and counseling practices.

• Academic and/or student organization advising experience.

• Demonstrated ability to communicate and collaborate with stakeholders and campus partners.

• Participation in campus enrollment and retention initiatives.

• Desire to utilize, create, and implement innovative practices in residential life.

• Experience integrating residential and academic initiatives (Living-Learning Communities, Special Interest Housing, Residential Curriculum)

• Experience in both the theory and application of student learning and development.

Applicant Instructions:

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV

• Cover Letter

• Contact Information for 3 Professional References

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.