Donation Processing Associate

The Salvation Army

Chicago, IL

Full-time

Posted 26 days ago


Job description

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Location:4052 W Grand Ave, Chicago, IL 60651

Pay Rate: $16.60/ Hour

Status:Full Time/40 Hours

About the Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

  • Provide exceptional donor service by greeting donors and offering assistance
  • Process and track donations accurately
  • Maintain a clean and well-organized donation area
  • Sort, load, and unload Salvation Army trucks per center policy
  • Power sort donations as they arrive (where applicable)
  • Support production processes as needed
  • Safeguard all donated materials and assigned equipment
  • Report any complaints, damage, or injuries occurring in the donation area
  • Guide donors on acceptable materials and provide information about pickup services for heavy items



Frequently asked questions

Q: What skills or qualities help someone succeed as a Processing Associate?

A: To succeed as a Processing Associate, key technical skills include proficiency in data processing software, strong analytical and problem-solving abilities, and knowledge of data quality control measures. Soft skills such as attention to detail, effective communication, and strong organizational skills are also crucial, as they enable the associate to accurately process transactions, resolve issues, and collaborate with colleagues. By combining these technical and soft skills, a Processing Associate can efficiently process transactions, maintain data integrity, and contribute to the overall success of the organization, ultimately supporting career growth and advancement opportunities.

Q: What is the career path for a Processing Associate?

A: A Processing Associate typically starts as an entry-level role, handling tasks such as data entry, document processing, and quality control, before progressing to mid-level roles like Processing Coordinator or Senior Processing Associate, where they oversee teams, implement process improvements, and analyze data to optimize efficiency. As they gain experience, they can develop skills in areas like project management, leadership, and technical software applications, leading to senior roles like Operations Manager or Business Analyst. Long-term, a Processing Associate may pursue career directions like management, consulting, or specialized roles in areas like data science, business intelligence, or process re-engineering.



The Salvation Army job posting for a Donation Processing Associate in Chicago, IL with a salary of $13 to $21 Hourly with a map of Chicago location.