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Night Auditor

Night Auditor

TPG Hotels Resorts and Marinas

Tampa, FL • On-site

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Overview
The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.
What You'll be Doing:
  1. Guest Services:
  • Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
  • Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.
  1. Front Desk Operations:
  • Process check-ins and check-outs for guests arriving and departing during the night hours.
  • Manage reservations and room assignments, ensuring accurate information and availability.
  • Handle phone calls, take messages, and provide information to guests as needed.
  • Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
  • Ensure compliance with data protection and privacy regulations when handling guest information.
  • Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.
  1. Nightly Reports and Reconciliation:
    • Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
    • Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
    • Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.
  1. Accounting and Bookkeeping:
  • Post charges, payments, and adjustments to guest accounts accurately.
  • Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.
  1. Security and Safety:
  • Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
  • Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.

Skills and Abilities
  • High School Education, or an equivalent of previous experience.
  • Proven experience in hotel front office operations or guest services.
  • Excellent communication and problem-solving abilities.
  • Proficiency in hotel management software and computer systems.
  • Experience with Microsoft Office applications.

Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Night Auditor?

A: To succeed as a Night Auditor, key technical skills include proficiency in accounting software, such as property management systems (PMS) and general ledger systems, as well as strong analytical and problem-solving skills to identify and correct discrepancies in financial transactions. Soft skills like attention to detail, organizational abilities, and effective communication are also crucial, as Night Auditors must accurately document and report any issues or discrepancies to management. By possessing these technical and soft skills, Night Auditors can ensure the accuracy and integrity of financial records, supporting the overall success of the hotel or hospitality organization.

Q: What is the career path for a Night Auditor?

A: A Night Auditor's typical career progression involves starting as an entry-level Night Auditor, where they gain hands-on experience with financial reporting, data analysis, and auditing procedures. As they gain experience, they can move into mid-level roles such as Assistant Night Auditor or Night Audit Supervisor, where they oversee team members, implement process improvements, and develop leadership skills. Senior roles like Night Audit Manager or Accounting Manager often follow, where they are responsible for strategic planning, budgeting, and mentoring junior staff, providing opportunities for advanced skill development and professional growth.

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TPG Hotels Resorts and Marinas job posting for a Night Auditor in Tampa, FL with a salary of $14 to $19 Hourly and benefits including Medical, Vision, Dental, PTO, Life, and Retirement with a map of Tampa location.