Operations Planner

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Reporting to Director of Commercial Operations, the Operations Planner manages the Sales and Operations Planning (S&OP) process for multiple sites to help ensure business needs are met including throughput, profitability, smooth and cost-efficient operations, and customer satisfaction.

Responsibilities

• Builds ongoing short- and long-term Demand and Capacity plans for multiple sites
• Plans and prioritizes capacity allocation to ensure optimum site efficiency and profitability, while maintaining high customer satisfaction
• Ensures critical customer capacity needs are fulfilled.
• Identifies potential gaps in demand vs. capacity and recommends options to mitigate

Specific duties will include:

• Proactively engages with key customers to develop, collect and consolidate demand forecasts
• Reviews forecast accuracy with customers and collects insight into deviations
• Actively probes for customer and market intelligence and synthesizes for Account Managers and senior leadership
• Works with Sales and Site leadership to consolidate existing and new customer forecasts and into short- and long-term demand plans
• Provides Sales team with ongoing open capacity reports for multiple sites
• Prepares reports of performance to S&OP plans; recommends adjustments if needed
• Assist sites in prioritizing customers and adjusting demand plans as necessary to support business needs
• Works with Sales and Site leadership for proper placement of new customers/products to support growth plans
• Works with Site leadership and Operational Excellence team to identify trends and recommend measures to increase capacity and efficiency
• Provides input for expansion plans including cobalt requirements, chamber additions, greenfield sites.
• Provides input to FP&A of potential gaps to budget
• Collaborates with Sales and Product Segment leaders, Operational Excellence, Finance, FP&A, Contracts and Pricing, and Operations to ensure planning and forecasting needs are met.

Qualifications

Education:

• Bachelor's degree is required.

Skills and Experience:

• Proven experience as a production / operations planner
• Skillful in communicating directly with customers
• Working knowledge of S&OP (Sales and Operations Planning) processes and systems
• Experience with MRP II (Manufacturing resource planning) software
• Working knowledge of ERP systems
• Intermediate skills in Excel, PowerPoint, and PowerBI
• Experience working a matrix organization is a plus
• Project management experience is a plus

Characteristics

• High proficiency at math and statistics
• Organized, results-driven with strong organizational and problem-solving skills.
• A team player, cooperative, unselfish, thinks corporately not departmentally, who can work easily and synergistically with other functional departments.
• Ability to effectively interpret and communicate details into concise and understandable facts, numbers, and actionable items.
• High level of intelligence manifested in rationality, common sense, deep conceptual thinking ability, critical and analytical thinking ability.
• Uncompromising integrity, moral values, and ethics. Honest, truthful, straight forward.
• Professional in appearance, demeanor, operating styles manifested in image, thoroughness, completeness, accuracy, polish, appropriateness, integrity, effectiveness. Performs at high standards.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA Federal Contractor

Sotera Health goes to market through its three best-in-class businesses - Sterigenics, Nordion and Nelson Labs. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.