Restaurant Busser

Position: Restaurant Busser

Reports to: Food & Beverage Outlets Manager/Director of Food & Beverage

Job Purpose: Responsible for providing excellent service to guest(s) in a courteous manner to exceed their dining expectations.

Job Summary: The Restaurant Busser is responsible for maintaining the dining area; clearing and resetting tables and taking dishes to the kitchen area.

Duties

• Provide welcoming atmosphere to guest.
• Be courteous, friendly, and helpful to fellow employees, vendors, and guests.
• Stocks bus stations, cleans glassware, and refills drinks.
• Responds to additional guest requirements by inquiring of needs; observing dining process.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.
• Welcomes guests by exchanging pleasantries; escorting them to assigned dining area; presenting menus; announcing waitperson's name.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
• Helps dining room staff by setting and clearing tables; replenishing water; serving beverages.
• Contributes to team effort by accomplishing related results as needed.

• Works collaboratively to achieve team goals.
• Ability to identify and fulfill guests current and future needs.
• Projects a professional and polished image that welcomes guests.
• Must be able to effectively listen and communicate both verbally and written, with both employees and guests in an attentive, friendly, courteous and service oriented manner.
• Conflict resolution to overcome obstacles in a fast pace environment.
• Ability to add, subtract, multiply, and divide.
• Position is available for 14-15 year old's

• Lift up to 20 lbs., stand and/or walk for long periods