Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
8.9
Based on 21 frontline employees who took The Breakroom Quiz
29th of 415 rated machine equipment manufacturers
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.
Required Experience:Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.
What We Offer
At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Get the full story on Breakroom
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Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.
Machinery manufacturing
1,001 - 5,000 Employees
Milwaukee, WI, US
1965
Q: What skills or qualities help someone succeed as a Service Technician?
A: To succeed as a Service Technician, key technical skills include proficiency in diagnostic tools, mechanical aptitude, and knowledge of electrical systems, as well as the ability to troubleshoot and repair complex equipment. Soft skills such as strong communication, problem-solving, and time management skills are also essential, as Service Technicians must effectively interact with customers, prioritize tasks, and meet deadlines. By combining technical expertise with strong interpersonal and organizational skills, Service Technicians can efficiently resolve issues, build customer trust, and advance in their careers through opportunities for specialization and leadership.
Q: What is the career path for a Service Technician?
A: A Service Technician's typical career progression involves starting as a Field Service Technician or Entry-Level Service Technician, where they gain hands-on experience and develop skills in equipment repair and maintenance. As they gain experience, they can move into mid-level roles such as Senior Service Technician or Service Team Lead, where they oversee teams, train junior technicians, and develop expertise in specific areas. Ultimately, senior Service Technicians can advance to roles like Service Manager or Operations Manager, overseeing entire service departments and driving business growth through efficient operations and customer satisfaction.
