Retail Store Manager

Omaha Steaks

Charlotte, NC

Expired: December 08, 2022 Applications are no longer accepted.

Full-Time

Job Description

Location:9831 Rea Rd., Suite F,Charlotte, NC 28277

Who we are:

We're a fifth-generation, family-owned business that cares about its team members and promotes a focus on family, safety, health care, education, and so much more. all for the benefit of their Omaha Steaks Team.

As an Omaha Steaks Store Manager, you get to deliver experiences that bring families and friends together, across the country. We are passionate about selling world-famous steaks and a menu of outstanding gourmet food products. The work is worthy of our name and the exceptional customer experience makes a lasting impression.

We provide advanced training that will help you excel in this position and prepare you for future growth opportunities at Omaha Steaks. Our Store Managers proudly represent the prestigious Omaha Steaks Brand have a lot of fun while doing it. Our store employees are traditionally enthusiastic individuals who believe in our brand, customer service and teamwork.

We offer Outstanding Benefits:

Very generous product discount - the best perk ever!

Monthly sales incentives and bonus potential

Annual Company Bonus Plan
Tuition Reimbursement
Paid Time Off
401k Retirement Plan
Medical, Dental, Life and Disability Insurance

Essential job duties:

Recruits, hires, trains, and develops an effective sales staff. Provides ongoing performance management and coaching to all store employees along with timely regular written performance appraisals and recommendations for pay increases. Provides training to ensure sales staff is providing the highest-level customer service while meeting sales and profit objectives. Coaches and motivates staffto improve individual sales performance. Creates staff work schedules to maximize sales while adhering to store budget. Develops performance improvement plans andhandles disciplinary actions when necessary.
Achieves store customer service, sales, and profit objectives through staff.Meets or exceeds store standards for sales, sales per hour, and average ticket through staff.Creates a visually enticing environment and ensures directives and executes visual guidelines.
Ensures all products and displays are merchandised effectively to maximize sales and profitability.Creates a visually enticing environment and ensures visual guidelines are properly executed.Ensures product and promotional displays are exhibited timely and accurately.Ensures freezers are organized effectively and store has proper inventory levels to maximize sales.
Assists customers with purchasing decisions through product knowledge and established sales techniques.Makes suggestions for upgrades and add-ons to increase total sales and achieve monthly sales goals. Handles customer complaints or inquiries and resolves problems while maintaining or enhancing customer loyalty.
Manages inventory control and protects assets of the Company.Creates profitable Manager Specials to support proper product rotation.Orders and maintains physical inventory and operating supplies to maximize sales and profits.

Knowledge, Skills and Abilities:

2-year college degree in sales or marketing or equivalent.
One to two years retail sales and supervisory/management experience required.
Understands visual merchandising and stock keeping standards. Knowledge of sales and merchandising techniques. Knowledgeable of local laws and OSHA standards.
Exemplary customer service and communication skills.
Proficient PC skills (Excel, Word, Outlook)

Love your Schedule! No early mornings or late evenings required: