$16 - $21/hr
Full-time
Posted 10 days ago
Job description
Patient Flow Coordinator WW3/ 3000 Medicine Unit Fulltime
Erlanger Baroness Hospital Chattanooga, TN
Job Summary: The Unit Based Patient Flow Coordinator (PFC) is responsible for collaborating with Discharge Lounge, Floor RN and Clinical Leadership regarding managing, planning, organizing and facilitating the daily activities related to patient flow on the designated unit. The PFC will work with stakeholders to ensure the optimum, effective, efficient and safe flow of patients while promoting a patient-centered and team environment.
Education: Required: Graduate from an accredited school of nursing. Experience: Required: Six months of continuous nursing experience. Experience must reflect general knowledge in hospital and practice skills, current trends and new developments. Strong communication, leadership, team building, project-management and organization skills Strong problem-solving, analytical and decision-making skill with ability to conceptualize solutions to challenging situations and implement practical plans Preferred: Advanced understanding of patient-flow and capacity management concepts
Position Requirement(s): License/Certification/Registration Required: Current license to practice as a Registered Nurse in State of Tennessee. BLS completed prior to going to the unit/department and maintained going forward The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents. Preferred: Specialty certification related to designated service line: Orthopedics, Med-Surg, Bariatrics, Neuro
Position Summary: The PFC will be directly supervised by the assigned personnel in units and managed overall by Discharge Lounge Nurse Manager. They will also have accountability and oversight from the directors of the organization for collaboration and duties as assigned in system-wide activities. The Patient Flow Coordinator serves as the unit based team leader in ensuring optimal patient flow, teamwork and utilization of resources to meet patient-care needs. This role requires rounding on the designated unit, intake area and discharge areas to facilitate optimized flow, patient care and safety. Additionally, the PFC will assist Units and Clinical Leadership with: Team member training and mentoring Workflow planning and prioritization Patient Flow and Capacity Management Process and quality improvement Clinical Resource for the designated nursing departments Provision of assessments, discharges and discharge instructions when needed to facilitate patient flow
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Patient Care Coordinator?
A: To succeed as a Patient Care Coordinator, key technical skills include proficiency in electronic health records (EHRs), medical terminology, and scheduling software. Soft skills such as effective communication, empathy, and organizational abilities are also crucial, as they enable Patient Care Coordinators to manage complex patient needs, coordinate care plans, and build strong relationships with patients and healthcare teams. By combining these technical and interpersonal strengths, Patient Care Coordinators can provide high-quality patient care, improve patient satisfaction, and support the overall success of healthcare organizations.
Q: What is the career path for a Patient Care Coordinator?
A: A Patient Care Coordinator's typical career progression involves starting as an entry-level Patient Care Coordinator, where they assist with scheduling appointments, coordinating patient care, and communicating with healthcare teams. As they gain experience, they can move into mid-level roles such as Clinical Coordinator or Care Manager, where they oversee patient care plans, coordinate with healthcare providers, and analyze patient outcomes. Senior roles like Operations Manager or Director of Patient Services may be achieved through continued skill development, where they lead teams, develop policies, and drive quality improvement initiatives in healthcare settings.
