Director of IT & Systems

Kya Services, LLC

Santa Ana, CA • On-site

$150K - $235K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago


Job description

Company: KYA
Location: Santa Ana, CA
Reports to: Chief Financial Officer (CFO)
The Director of IT & Systems at KYA is a critical executive-level partner responsible for the vision, strategy, and execution of our entire technological ecosystem. This role oversees two distinct but interconnected pillars: IT Infrastructure (the foundational hardware, security, and connectivity) and Business Systems (the software, data, and workflows that drive our revenue).
As KYA continues its trajectory as a leader in specialized contracting and facility modernization, this Director will ensure that our technology is not just a "support function," but a competitive advantage that enables field-to-office transparency, operational speed, and data-driven decision-making.
II. Expanded Strategic Responsibilities
Technology Governance & Long-Range Planning
  • The 3-Year Roadmap: Lead the discovery and implementation of a long-term technology strategy. This includes anticipating KYA's needs as we scale in the public works sector, ensuring our systems can handle increased project complexity and compliance requirements.
  • Fiscal Stewardship: Manage the total cost of ownership (TCO) for all technology. This involves overseeing CAPEX (hardware lifecycle, server refreshes) and OPEX (SaaS subscriptions, licensing) while ensuring that every dollar spent aligns with a measurable business outcome.
  • Vendor & Partner Management: Act as the primary negotiator for all technology-related contracts. Manage relationships with ISPs, Managed Service Providers (MSPs), and software vendors to ensure KYA receives "white-glove" service and favorable pricing.
Business Systems Architecture & Optimization
  • ERP & CRM Lifecycle: Serve as the internal "Product Owner" for our core enterprise systems. You will lead the charge on system migrations, version upgrades, and custom integrations to ensure that our financial and project management data flows seamlessly.
  • Data-Driven Insights: Work closely with the Finance and Operations departments to build advanced reporting dashboards. Your goal is to provide the executive team with real-time visibility into WIP (Work in Progress), labor efficiency, and project margins.
  • Field-to-Office Connectivity: Optimize the mobile tech stack used by our field crews. Ensure that project data captured on-site is instantly accessible to office personnel, reducing administrative lag and billing cycles.
Infrastructure, Security, & Risk Mitigation
  • Cybersecurity Resilience: In an era of increasing threats, you will lead our cybersecurity posture. This includes implementing Multi-Factor Authentication (MFA), regular vulnerability assessments, and employee "phishing" simulations to protect KYA's intellectual property and financial assets.
  • Business Continuity & Disaster Recovery: Design and test a robust disaster recovery plan. Ensure that in the event of a breach or natural disaster, KYA's critical data is backed up and our operations can be restored with minimal downtime.
  • Compliance Leadership: Navigate the complexities of data privacy and industry-specific regulations (e.g., CCPA, PCI, or specialized public works data requirements), ensuring KYA remains fully compliant.
Team Leadership & Culture
  • Mentorship & Growth: Direct a multi-disciplinary team of IT specialists and system analysts. Foster a culture of "Extreme Ownership" where the tech team views itself as a service organization dedicated to the success of our field and office staff.
  • Change Management: Act as the primary advocate for digital transformation. You will not only implement new tools but also lead the training and cultural shift required to ensure those tools are adopted and utilized to their full potential.

Candidate Profile & Technical Requirements
  • Experience: 10+ years of progressive IT experience, with at least 5 years in a leadership role within the Construction, Engineering, or Specialized Contracting industries.
  • Education: Bachelor's degree in Computer Science, Information Systems, or Business Administration. An MBA or relevant technical certifications (PMP, CISSP, ITIL) are highly desirable.
  • System Expertise: Proven experience managing high-tier ERP and CRMs (e.g. Sage, Procore, or HubSpot).
  • Soft Skills: Must possess the "executive presence" to report to the C-Suite, combined with the "boots on the ground" humility to troubleshoot with a field foreman.

Salary & Total Rewards (Santa Ana Market)
  • Base Salary: $150,000 - $235,000 (Commensurate with experience)
  • Incentives: Performance-based annual bonus (10-15% target).
  • ESOP: As an employee-owned company, KYA offers a unique wealth-building opportunity through our Employee Stock Ownership Plan.
  • Benefits: Comprehensive health, dental, and vision; 401K; and a culture that values Kommunity and building relationships.


Frequently asked questions

Q: What skills or qualities help someone succeed as a IT Director?

A: To succeed as an IT Director, key technical skills include expertise in cloud computing, cybersecurity, and data analytics, as well as proficiency in programming languages such as Python, Java, and C++. Additionally, strong soft skills like effective communication, strategic thinking, and leadership abilities are crucial for managing teams, making informed decisions, and driving business growth. By combining technical expertise with strong interpersonal and leadership skills, an IT Director can effectively navigate the intersection of technology and business, driving innovation and success within their organization.

Q: What is the career path for a IT Director?

A: A typical career path for an IT Director involves progression from entry-level roles such as IT Support Specialist or Network Administrator, to mid-level positions like Systems Engineer or IT Manager, and ultimately to senior roles like IT Director or Chief Information Officer (CIO). Key opportunities for skill development and professional growth in this role include mastering technical skills such as cloud computing, cybersecurity, and data analytics, as well as developing leadership and business acumen skills to effectively manage IT teams and drive strategic business decisions. Long-term career prospects for an IT Director may include transitioning into executive roles like CIO or Chief Technology Officer (CTO), or pursuing entrepreneurial ventures, such as starting a technology consulting firm or launching a software company.



Kya Services, LLC job posting for a Director of IT & Systems in Santa Ana, CA with a salary of $150,000 to $235,000 Annually and benefits including Medical, Vision, Dental, and Retirement with a map of Santa Ana location.