Catering Office Admin

Job Details

Job Location
Lucille's BBQ Catering - SIGNAL HILL, CA

Position Type
Full-Time/Part-Time

Job Shift
Day

Job Category
Restaurant - Food Service

POSITION SUMMARY

Catering Administrators will ensure that all internal contracts, invoices, and catering event orders are prepared in a timely manner. Sell and service catering events at various venues. Build relations with the community and local businesses as well have local contacts to drive event sales. Be friendly, and outgoing, and possess good communication skills. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure.
ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Identifying and contacting prospective clients to promote catering services
• Developing and maintaining relationships with local concierge and convention sites
• Preparing event contracts with clients for all events booked using established minimums and guest guarantees; reiterating in contract form all specified details concerning the event
• Advising and recommending to clients menu selections and room set-up; executing catering menus by consulting with chefs to select potential menus; evaluating past popularity of menu options and availability of seasonal food ingredients
• Working closely with Catering Manager to assure proper costing and food totals; minimizing waste by anticipating food consumption and estimating cost of ingredients
• Arranging for all related amenities with outside vendors negotiating for best price for clients; placing orders with suppliers; scheduling delivery of fresh food and beverages; receiving and checking the content of deliveries by evaluating the quality of meats, poultry, fish, fruits, vegetables, and baked goods
• Communicating details of events to restaurant management (e.g., Kitchen, Bar, and Wait staff)
• Representing the company at trade association meetings, Chamber of Commerce, and other fairs to promote catering sales
• Identifying current/ future guest service requirements by establishing rapport with potential and actual guest and other persons in a position to understand service requirements
• Maintaining guest satisfaction by investigating and resolving customer complaints
• Performing other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Previous guest service skills and sales/catering experience
• Ability to read and comprehend instructions, correspondences, and memos; ability to write business correspondences and set up contracts and function sheets
• Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
• Ability to calculate figures and amounts for customer catering contracts
• Ability to remain calm while working under pressure in a fast-paced environment
• Ability to act with integrity and professionalism
• Must possess proficient ability to communicate in English in an oral and written format.
• Basic mathematical skills
• Basic reading and writing skills
• Basic computer skills
• Multi-task oriented

MINIMUM QUALIFICATIONS

• Must be 18 years of age or older at the time of application
• One or more years of full-service restaurant experience or guest service/catering experience
• Willingness to work evenings, weekends, and holidays as required
• Knowledge of and ability to adhere to workplace safety procedures
• Must be able to suggestively sell food and beverage items

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The team member frequently is required to sit and stand. The team member is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and twist, bend, stoop, kneel, crouch, or crawl. The team member frequently carries equipment up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently use computer and other special operating equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, airborne particles, and hot liquids. The noise level in the work environment is usually moderate.
NOTE

This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, has a drug-free workplace, and complies with ADA regulations as applicable.