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Job description
This position will be responsible for engineering the move from Citrix Virtual Desktops to Azure Virtual Desktops across a global footprint. Working closely with security and application teams, the individual will engineer the move, create the necessary supporting documentation/runbooks and sunset current Citrix environment.
Serves as lead engineer for the migration from Citrix to Windows Virtual Desktop, following technical and security standards. Provides technical support for any complex issues within Citrix Environment. Ensures that End User Computing engineering and support documentation is created and approved. Provides hyper-care and performance tuning support during the project. Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the infrastructure. Engineers and support multiple Windows desktop images. Packages, tests and deploy new applications as needed. Maintains and expands existing Knowledge Base. Creates new and maintains existing support documents to maintain high standards in quality in the delivery of End User Computing services. Provides advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance. Provides last tier support for operations and support teams, including root cause analysis and preventative analysis.
Minimum of 8 years hands on experience working Citrix Virtual Desktops and engineering, designing, developing, and implementing end user computing solutions. Experience with creating standards and policies, monitoring and upgrading the Citrix environment. Experience with MCS, FAS and knowledge on SAML. Experience with publishing the application and Desktops in Citrix Environment. Experience with troubleshooting complex issues in the Citrix Environment. Working knowledge on XenApp, XenDesktop, VMWare Hypervisor, Microsoft Azure, Citrix UPM, FsLogix, GPO, Active Directory and PowerShell. Knowledge on Citrix NetScaler. Experience developing and testing software packages using Install shield or equivalent. Skills managing a VDI environment (Azure Virtual Desktop preferred). Experience in software development life cycle methodologies and current technology. Performed migration to Microsoft Azure Virtual Desktop (Citrix, VMware). Minimum of 5 years hands on experience working with Azure Virtual Desktops industry best practices in order to manage Windows-based projects. Strong problem solving and root cause analysis skills. Working knowledge of the ITIL framework.
B.S. in Computer Science or Engineering
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Citrix Engineer?
A: To succeed as a Citrix Engineer, key technical skills include expertise in Citrix Virtual Apps and Desktops, Citrix Gateway, and Citrix Analytics, as well as proficiency in Windows and Linux operating systems, and networking fundamentals. Additionally, strong problem-solving skills, attention to detail, and the ability to troubleshoot complex technical issues are essential soft skills for this role. These technical and soft skills enable Citrix Engineers to design, implement, and maintain secure, scalable, and high-performing virtualized environments, ultimately driving business success and career growth through increased efficiency and user satisfaction.
Q: What is the career path for a Citrix Engineer?
A: A Citrix Engineer's typical career progression involves starting as a Junior Engineer or Technical Support Specialist, where they gain hands-on experience with Citrix products and develop foundational skills in virtualization, networking, and system administration. As they advance to mid-level roles such as Senior Engineer or Technical Lead, they take on more complex projects, mentor junior team members, and develop expertise in Citrix architecture, security, and scalability. Senior Citrix Engineers or Engineering Managers often oversee large-scale deployments, lead technical teams, and drive innovation in virtualization and cloud computing, with opportunities to transition into leadership or specialized roles like Solutions Architect or Cloud Consultant.