Currency Services, Operations Supervisor (East Rutherford, New Jersey)

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.

The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance.

What we do:

The Federal Reserve Bank of New York Cash Function has a long history of innovation and leadership as a high volume processor of U.S. Banknotes. The facility utilizes state-of-the-art automation to support operations and controls. The Cash Function pays out and receives deposits of currency from depository institutions (DIs), central banks and other governmental counterparties. Incoming deposits are processed to cull out unfit and suspected counterfeit notes and remaining currency is repackaged for recirculation back to the depository institutions.

Your role as Currency Supervisor:

• Supervise activities of assigned team which may include payments, receipts and/or processing of high value cash shipments to domestic and international depository institutions;

• Assure high performance, high productivity, efficiency and strong governance;

• Compile and monitor metrics to ensure operational performance and control objectives meet a high standard;

• Identify ways to improve business processes and controls and develop solutions;

• Support business resiliency model and a culture focused on business continuity and capacity building;

• Train, develop and oversee the daily performance of assigned team members;

• Maintain strong controls, risk mitigation and compliance in a heavily regulated environment;

• Set clear and consistent performance expectations and providing clear and actionable feedback.

What we are looking for:

• Proven experience in operations management with a background in the following: production parameters, business and cost controls supply chain, resiliency and/or business continuity in a factory or production environment.

• Experience in a manufacturing or financial services operating environment or another regulated industry.

• Demonstrated management skills including experience leading and motivating a team in an operations environment.

• Project management skills and the ability to meet deadlines and drive projects forward.

• Strong critical thinking skills combined with ability to synthesize data and analysis.

• Excellent written and verbal communication skills.

• Strong influencing skills and ability to work collaboratively, especially when dealing with outside stakeholders.

• Ability and willingness to work overtime.

Touchstone Behaviors set clear expectations for leading with impact at every stage of our careers and aspire to achieve in our continued growth and development.

Communicate Authentically : Empathetically engage one another with direct and transparent dialogue and listening. Actively discuss viewpoints with respect and compassion in a timely and candid manner, taking into account verbal and nonverbal cues. Ask questions, learn from each other, and share information widely to move the Bank's work forward.

Collaborate Inclusively : Inspire a diverse and inclusive environment that empowers others to contribute meaningfully. Intentionally bring a diverse set of people together to achieve positive business results.

Drive Progress : Grow and adapt to changing priorities in the Bank. Experiment with new concepts and take appropriate risk to drive innovation. Remain curious and action oriented, navigating through ambiguity and uncertainty to drive outcomes.

Develop Others : Equitably champion, mentor, and develop others to grow professionally. Demonstrate vulnerability and empathy to create a trusted environment.

Take Ownership : Establish an environment of action and excellence by holding self and others accountable to execute to the highest standard.

Benefits:

Our organization offers benefits that are the best fit for you at every stage of your career:

• Fully paid Pension plan and 401k with Generous Match

• Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)

• Subsidized Public Transportation Program

• Tuition Assistance Program

• Onsite Fitness & Wellness Center

• And more (https://www.newyorkfed.org/careers/benefits_health.html)

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

The successful candidate must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, unless the Bank grants an exemption based on a medical condition or sincerely held religious belief.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Banking Services

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)