Documentation Specialist I

Documentation Specialist I

EDJ Associates,

Washington, DC • On-site

Full-time

Posted 2 days ago


Job description

Description

CONTINGENT HIRE NOTICE:
This position is a contingent hire. Employment is contingent upon EDJ Associates, Inc. receiving a contract award. This position is performed primarily on-site at NIH headquarters in Bethesda, Maryland. Applicants must be able to obtain and maintain a security clearance from the federal government.
The Documentation Specialist I develops and maintains standard operating procedures (SOPs), user guides, training materials, wiki content, presentations, and website content for the CTRO. This role ensures all documentation meets quality standards, supports Section 508 accessibility compliance, and provides proofreading and finalization of IT documentation.

Key Responsibilities
•        Develop, update, and maintain Standard Operating Procedures (SOPs) in the NCI wiki repository.
•        Prepare and maintain systems, programming, and operations documentation, including user reference manuals.
•        Develop training materials, PowerPoint presentations, and website content for CTRO-related activities.
•        Maintain, update, and manage content on the CTRO wiki hosted within the NCI environment.
•        Proofread documentation for grammar, spelling, formatting, and compliance with NCI standards.
•        Ensure all deliverable products comply with Section 508 accessibility requirements.
•        Support the development and distribution of Clinical Trials Reporting Program (CTRP) correspondence and Listserv communications.
•        Maintain the internal documentation library and provide document control/tracking services.
•        Compose and finalize IT documentation, including specifications and user manuals, in the style and format required by the task.
•        Coordinate with Government and contractor staff to develop related documentation.

Skills, Knowledge and Expertise
•        One to three (1–3) years of experience in documentation, technical writing, or a related discipline.
•        Knowledge and understanding of all aspects of proofreading, including grammar and spelling.
•        Experience preparing technical documentation, user guides, and training materials.
•        Familiarity with Section 508 accessibility standards.
•        Strong organizational skills and attention to detail.
•        Ability to obtain and maintain a Level 1 (Non-Sensitive) NACI background investigation.

Tools and Technologies:

•        Microsoft Office Suite (Word, Excel, PowerPoint)
•        Wiki/content management systems (e.g., Confluence, SharePoint)
•        Adobe Acrobat or similar PDF tools
•        Section 508 compliance checking tools



Frequently asked questions

Q: What skills or qualities help someone succeed as a Documentation Specialist?

A: To succeed as a Documentation Specialist, key technical skills include proficiency in documentation tools such as MadCap Flare, Confluence, or SharePoint, as well as strong knowledge of content management systems and version control systems like Git. Soft skills like excellent communication, attention to detail, and organizational abilities are also crucial, enabling the specialist to effectively collaborate with cross-functional teams and maintain accurate, up-to-date documentation. By combining these technical and soft skills, a Documentation Specialist can efficiently create and manage high-quality documentation, supporting career growth and effectiveness in the role.

Q: What is the career path for a Documentation Specialist?

A: A Documentation Specialist's career path typically begins with entry-level roles such as Technical Writer or Documentation Assistant, where they develop foundational skills in content creation, research, and collaboration. As they gain experience, they can progress to mid-level positions like Senior Technical Writer or Documentation Lead, where they oversee content development, manage teams, and implement documentation strategies. Senior roles, such as Documentation Manager or Content Strategist, offer opportunities for advanced skill development in leadership, project management, and content strategy, ultimately leading to long-term career prospects in content management, publishing, or related fields.



EDJ Associates, job posting for a Documentation Specialist I in Washington, DC with a salary of $22 to $32 Hourly with a map of Washington location.