$50.20K - $64.70K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 12 days ago
Job description
The Sales & Catering Manager is responsible for selling group and catering business from all markets/regions while maximizing revenues for all areas of the hotel. They assist in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.
BENEFITS:
- Competitive wage
- Industry-leading sales incentive program
- Growth opportunities!
- Marriott discounts at properties around the world
- Full range of benefits. Including:
- Medical
- Dental
- Vision
- 401K with company match
- Paid time off
A Day in the Life May Include:
- Prospecting for new business - Internet prospecting, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
- Building and maintaining strong client relationships.
- Responding in a timely manner to incoming group/catering business opportunities.
- Conducting hotel site inspections and client presentations both in person and virtually.
- Creating contracts and other related booking documentation as required including but not limited to activity tracking. Manage and maintain client account files.
- Detailing events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel's needs.
- Creating group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
- Using negotiating skills and creative selling abilities to close on business and negotiate contracts.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Catering Sales Manager?
A: To succeed as a Catering Sales Manager, key technical skills include proficiency in event planning software, knowledge of menu engineering and pricing strategies, and understanding of food safety regulations. Soft skills such as excellent communication and interpersonal skills, ability to build strong relationships with clients and vendors, and strong negotiation and problem-solving skills are also crucial. These strengths enable Catering Sales Managers to effectively manage client expectations, drive revenue growth, and maintain a high level of customer satisfaction, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Catering Sales Manager?
A: A Catering Sales Manager's typical career progression involves starting as a Sales Coordinator or Event Sales Representative, where they develop sales and customer service skills. As they gain experience, they can move into mid-level roles such as Sales Manager or Catering Sales Director, where they oversee sales teams and develop strategic business plans. Senior roles, like Director of Sales or Vice President of Sales, often involve leading cross-functional teams, driving revenue growth, and making key business decisions, providing opportunities for long-term career advancement and potentially transitioning into executive or entrepreneurial roles.
