Cafe Manager

Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafes. Both teams are the frontline of our business. The exceptional, personalized service that our Cafes offer is what connects us to our customers. Cafe managers bring this together and are inspirational leaders. If you enjoy sharing your extensive coffee knowledge, then this could be the perfect position for you.
As a cafe manager (CM), you enjoy working with people and are passionate about creating memorable experiences for our customers and baristas. This passion translates to running an exceptional Cafe, one which delivers the best customer experience, the perfect handcrafted beverage and food products and inspires a team of talented baristas. You create an energy and vibe in your Cafe where people are happy doing what they love, delivering a great customer experience and keeping the store running smoothly. As a cafe manager, you work collaboratively with and support the team as they develop in their careers and ensure that they have everything they need to be successful. You communicate with your store manager (SM) and support partners on results, trends and opportunities to better the business and ensure profitability. As a leader, you model the core values of the company and act as a role model within the larger store team.