Technical Infrastructure Program Manager, Infrastructure Capacity Management

Technical Infrastructure Program Manager, Infrastructure Capacity Management

Amazon

Seattle, WA • On-site

Full-time

Posted 13 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,779 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries

AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company.


A TIPM II is responsible for managing a small or existing infrastructure technology program, successfully delivering infrastructure builds that may require modification from defined templates to meet program goals. You work independently, seeking guidance as needed.
Key job responsibilities
Program Management
Manage difficult and/or cross-functional infrastructure builds/goals
Work with multiple teams if program goals require it
Partner with vendors, customers, partner teams, and engineering teams
Own program communication and status updates
Technical Execution
Capable of adapting infrastructure builds to varying scenarios
Interpret how dependencies of infrastructure builds interact
Spot integration risks and ask the right technical questions to ensure appropriate trade-offs
Deep dive and define infrastructure requirements and dependencies for mature technical products
Strategic Work
Understand business problems, workflows, technologies, automation/tools, and interdependencies
Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery
Write PR/FAQs, support OP1-2 efforts, and create strategic program documentation
Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately
Scope and Influence
Works across teams
Influences customers, roadmap priorities, decisions, and engineering processes
May influence external entity interactions
Advises managers (up to 3 tiers above your level)
A day in the life
You'll begin your day connecting with international teams to align on supply chain priorities.

Throughout the day, you'll analyze supply chain data, identify trends, and create recommendations for process improvements. You'll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.
About the team
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Internal job description


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US



Frequently asked questions

Q: What skills or qualities help someone succeed as a Infrastructure Project Manager?

A: To succeed as an Infrastructure Project Manager, key technical skills include expertise in project management methodologies (e.g., Agile, Waterfall), proficiency in project management tools (e.g., Asana, Trello, MS Project), and knowledge of infrastructure technologies (e.g., cloud computing, data center management). Soft skills such as strong communication, leadership, and problem-solving abilities, as well as the ability to build and maintain relationships with stakeholders, are also crucial for success in this role. By combining these technical and soft skills, Infrastructure Project Managers can effectively plan, execute, and deliver complex infrastructure projects, driving business growth and career advancement.

Q: What is the career path for a Infrastructure Project Manager?

A: A typical career progression for an Infrastructure Project Manager involves starting as a Project Coordinator or Assistant Project Manager, where they gain hands-on experience in project planning, execution, and delivery. As they progress to mid-level roles such as Project Manager or Senior Project Manager, they develop expertise in project management methodologies, risk management, and team leadership, and may also take on additional responsibilities such as budgeting and resource allocation. Ultimately, senior Infrastructure Project Managers can move into executive roles like Program Director or Director of Infrastructure, overseeing multiple projects and teams, and driving strategic business decisions.



Amazon job posting for a Technical Infrastructure Program Manager, Infrastructure Capacity Management in Seattle, WA with a salary of $57 to $82 Hourly with a map of Seattle location.