Service Advisor
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
Rochester, NY · On-site
Experience with video multi point inspection, Automate and XTime preferred. Inquiries should be directed to the hiring manager, Stephen Mueller. Benefits * Medical, Dental & Vision Insurance * 401K ...
$14.50 - $19.50/hr
Xtime experience preferred * Automotive industry experience preferred * Team player * Organized * Self-motivated individual that thrives on goals
$14.50 - $19.50/hr
Xtime experience preferred * Automotive industry experience preferred * Team player * Organized * Self-motivated individual that thrives on goals
Xtime experience preferred
Quick apply
Xtime experience preferred
Houston, TX · On-site
$15.50 - $17.50/hr
Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.
Houston, TX · On-site
$15.50 - $17.50/hr
Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.
Stratham, NH · On-site
$75K - $125K/yr
CDK and/or Xtime proficiency preferred * Positive & Friendly Attitude * Interpersonal Communication Skills * Basic Computer Skills * Strong Desire to Provide Exceptional Client Experience * Ability ...
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Stratham, NH · On-site
$75K - $125K/yr
CDK and/or Xtime proficiency preferred * Positive & Friendly Attitude * Interpersonal Communication Skills * Basic Computer Skills * Strong Desire to Provide Exceptional Client Experience * Ability ...
Columbus, GA · On-site
$11.75 - $15.75/hr
Log every interaction with 100% accuracy in our CRM/Xtime. * Goal Tracking: Meet or exceed daily KPIs for call volume, appointment set rates, and appointment show rates. * Customer Education: Promote ...
Columbus, GA · On-site
$11.75 - $15.75/hr
Log every interaction with 100% accuracy in our CRM/Xtime. * Goal Tracking: Meet or exceed daily KPIs for call volume, appointment set rates, and appointment show rates. * Customer Education: Promote ...
CDK and XTime knowledge a plus * High school diploma or equivalent Benefits * Health, Dental & Vision Insurance * 401K with Employer Match * Paid Uniforms * Paid Time Off * Paid Training * Employee ...
CDK and XTime knowledge a plus * High school diploma or equivalent Benefits * Health, Dental & Vision Insurance * 401K with Employer Match * Paid Uniforms * Paid Time Off * Paid Training * Employee ...
Erie, PA · On-site
$15/hr
CDK and XTime knowledge a plus * High school diploma or equivalent Benefits * Health, Dental & Vision Insurance * 401K with Employer Match * Paid Uniforms * Paid Time Off * Paid Training * Employee ...
Erie, PA · On-site
$15/hr
CDK and XTime knowledge a plus * High school diploma or equivalent Benefits * Health, Dental & Vision Insurance * 401K with Employer Match * Paid Uniforms * Paid Time Off * Paid Training * Employee ...
Houston, TX · On-site
$15.50 - $17.50/hr
Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.
Houston, TX · On-site
$15.50 - $17.50/hr
Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.
Xtime/Dealertrack experience a plus * Bilingual (Spanish) is a plus
Quick apply
Xtime/Dealertrack experience a plus * Bilingual (Spanish) is a plus
Fredericksburg, VA · On-site
Proficiency in service software systems (e.g., CDK, Reynolds & Reynolds, Xtime) * Ability to multitask and manage time effectively in a fast-paced environment * Problem-solving abilities and ...
Fredericksburg, VA · On-site
Proficiency in service software systems (e.g., CDK, Reynolds & Reynolds, Xtime) * Ability to multitask and manage time effectively in a fast-paced environment * Problem-solving abilities and ...
Centerville, OH · On-site
Dealertrack & Xtime experience * Must have high school diploma or GED * Proven record of achieving exceptional Customer Satisfaction * Above average energy level * A desire for a long term career ...
Centerville, OH · On-site
Dealertrack & Xtime experience * Must have high school diploma or GED * Proven record of achieving exceptional Customer Satisfaction * Above average energy level * A desire for a long term career ...
CDK and XTime knowledge a plus * High school diploma or equivalent Benefits * Health, Dental & Vision Insurance * 401K with Employer Match * Paid Uniforms * Paid Time Off * Paid Training * Employee ...
Quick apply
CDK and XTime knowledge a plus * High school diploma or equivalent Benefits * Health, Dental & Vision Insurance * 401K with Employer Match * Paid Uniforms * Paid Time Off * Paid Training * Employee ...
Xtime experience preferred
Xtime experience preferred
Fredericksburg, VA · On-site
Proficiency in service software systems (e.g., CDK, Reynolds & Reynolds, Xtime) * Ability to multitask and manage time effectively in a fast-paced environment * Problem-solving abilities and ...
Fredericksburg, VA · On-site
Proficiency in service software systems (e.g., CDK, Reynolds & Reynolds, Xtime) * Ability to multitask and manage time effectively in a fast-paced environment * Problem-solving abilities and ...
$75K - $125K/yr
CDK and/or Xtime proficiency preferred * Positive & Friendly Attitude * Interpersonal Communication Skills * Basic Computer Skills * Strong Desire to Provide Exceptional Client Experience * Ability ...
Quick apply
$75K - $125K/yr
CDK and/or Xtime proficiency preferred * Positive & Friendly Attitude * Interpersonal Communication Skills * Basic Computer Skills * Strong Desire to Provide Exceptional Client Experience * Ability ...
Jersey Village, TX · On-site
$14.25 - $15.75/hr
Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.
Jersey Village, TX · On-site
$14.25 - $15.75/hr
Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.
$12.02 - $14.16
4% of jobs
$14.16 - $16.30
14% of jobs
$17.41 is the 25th percentile. Wages below this are outliers.
$16.30 - $18.44
14% of jobs
$18.44 - $20.59
17% of jobs
The median wage is $20.83 / hr.
$20.59 - $22.73
14% of jobs
$22.73 - $24.87
7% of jobs
$26.12 is the 75th percentile. Wages above this are outliers.
$24.87 - $27.01
9% of jobs
$27.01 - $29.15
12% of jobs
$29.15 - $31.29
4% of jobs
$31.29 - $33.44
2% of jobs
$33.44 - $35.58
3% of jobs
$12
$25
$35
| Aspect | Xtime | Automotive Service Advisor |
|---|---|---|
| Primary Role | Software platform for appointment scheduling and customer communication | Customer-facing role managing vehicle repairs and service appointments |
| Required Skills | Technical knowledge of software, customer service, scheduling | Customer service, automotive knowledge, communication skills |
| Work Environment | Office or dealership environment using software tools | Dealerships, repair shops, customer service counters |
| Certifications | None typically required | Automotive service certifications may be preferred |
While Xtime is a software platform used by automotive service centers to streamline scheduling and communication, an Automotive Service Advisor is a customer-facing professional who manages vehicle repairs and communicates with customers. Both roles are integral to the automotive service industry but serve different functions—one is technical/software-based, and the other is customer service-oriented.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.
Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.
Experience with video multi point inspection, Automate and XTime preferred.
Inquiries should be directed to the hiring manager, Stephen Mueller.
BenefitsÂ
Qualifications