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Xtime Jobs (NOW HIRING)

Warranty Booking Clerk

Houston, TX · On-site

$15.50 - $17.50/hr

Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.

Warranty Booking Clerk

Houston, TX · On-site

$15.50 - $17.50/hr

Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.

Dealertrack & Xtime experience * Must have high school diploma or GED * Proven record of achieving exceptional Customer Satisfaction * Above average energy level * A desire for a long term career ...

Warranty Booking Clerk

Jersey Village, TX · On-site

$14.25 - $15.75/hr

Manage Xtime screens for all stores to book repair orders in real time. * Review repair order documentation to ensure complaint, cause, and correction (3 C's) are complete and properly supported.

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Xtime information

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How much do xtime jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for xtime in the United States is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Xtime specialist, and why are they important?

To thrive as an Xtime specialist, you need a strong understanding of automotive service operations, customer relationship management, and business process optimization, often supported by experience in dealership environments. Familiarity with the Xtime platform, DMS (Dealer Management Systems), and related scheduling or CRM tools is typically required. Excellent problem-solving, communication, and training abilities help you effectively support users and drive process improvements. These skills ensure efficient dealership workflows, higher customer satisfaction, and maximized value from the Xtime solution.

How does an Xtime specialist typically collaborate with service advisors and technicians in a dealership environment?

An Xtime specialist works closely with service advisors and technicians to streamline service scheduling, customer communication, and workflow management within the dealership. They often provide training and ongoing support to team members, ensuring everyone is comfortable using Xtime's platform. By facilitating efficient appointment booking, real-time updates, and transparent repair status tracking, they help improve both customer satisfaction and internal productivity. Collaboration is key, as the specialist often acts as a bridge between software solutions and daily dealership operations.

What is an Xtime?

Xtime is not a job title; rather, it is a company that provides cloud-based software solutions for automotive dealerships. Their products help dealerships manage service appointments, customer communications, and retention programs. Professionals working with Xtime typically handle software implementation, customer support, or account management within the automotive industry. If you are searching for careers at Xtime, you might find roles such as Customer Success Manager, Implementation Specialist, or Software Engineer.

What is the difference between Xtime vs Automotive Service Advisor?

AspectXtimeAutomotive Service Advisor
Primary RoleSoftware platform for appointment scheduling and customer communicationCustomer-facing role managing vehicle repairs and service appointments
Required SkillsTechnical knowledge of software, customer service, schedulingCustomer service, automotive knowledge, communication skills
Work EnvironmentOffice or dealership environment using software toolsDealerships, repair shops, customer service counters
CertificationsNone typically requiredAutomotive service certifications may be preferred

While Xtime is a software platform used by automotive service centers to streamline scheduling and communication, an Automotive Service Advisor is a customer-facing professional who manages vehicle repairs and communicates with customers. Both roles are integral to the automotive service industry but serve different functions—one is technical/software-based, and the other is customer service-oriented.

What are the most commonly searched types of Xtime jobs? The most popular types of Xtime jobs are:
What states have the most Xtime jobs? States with the most job openings for Xtime jobs include:
Infographic showing various Xtime job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,948 per year, or $25.5 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

Van Bortel believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Experience with video multi point inspection, Automate and XTime preferred.

Inquiries should be directed to the hiring manager, Stephen Mueller.

Benefits 

  • Medical, Dental & Vision Insurance 
  • 401K Plan + Match
  • Paid time off and vacation
  • Short/Long Term Disability
  • Mentorship Program 
  • Growth opportunities 
  • Paid Training
  • Life Insurance 
  • Legal Services provided 
  • Employee vehicle purchase plans
  • Health and wellness 
  • Discounts on products and services
Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Success Index at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.
  • Complete and communicate results of Video Multi Point Inspection

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Experience with video multi point inspection, Automate and XTime preferred
  • Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.