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Audi Customer Service Jobs (NOW HIRING)

Audi Ontario

Audi Ontario Service Advisor

Ontario, CA

$80K - $150K/yr

Audi Service Advisor Location: Audi Ontario - Ontario, CA Job Type: Full-Time About Us Walter ... Listen to customer concerns and document them accurately on repair orders * Provide clear ...

Audi Hampton

Audi Service Technician

Hampton, VA · On-site

... services Utilize Audi diagnostic equipment and technology Work alongside a highly skilled team ... Our team consistently ranks among the top performers in customer satisfaction, and we believe great ...

Audi Hampton

Audi Service Technician

Hampton, VA · On-site

... services Utilize Audi diagnostic equipment and technology Work alongside a highly skilled team ... Our team consistently ranks among the top performers in customer satisfaction, and we believe great ...

Audi Hampton

Audi Service Technician

Hampton, VA

... services Utilize Audi diagnostic equipment and technology Work alongside a highly skilled team ... Our team consistently ranks among the top performers in customer satisfaction, and we believe great ...

Audi Hampton

Audi Service Technician

Hampton, VA

... services Utilize Audi diagnostic equipment and technology Work alongside a highly skilled team ... Our team consistently ranks among the top performers in customer satisfaction, and we believe great ...

Audi Hampton

Audi Service Technician

Hampton, VA

... services Utilize Audi diagnostic equipment and technology Work alongside a highly skilled team ... Our team consistently ranks among the top performers in customer satisfaction, and we believe great ...

Audi Frederick

Service Experience Coordinator

Frederick, MD · On-site

$19.75 - $24.75/hr

Support Audi customer experience initiatives, including "Met at Vehicle" and other CSI-related performance objectives. * Manage customer flow within the service lane to promote an efficient check-in ...

Keeler Motor Car Co.

Audi Service Advisor

Hawthorne, NY · On-site

$80K - $120K/yr

Service Advisor Audi Hawthorne Location: Audi Hawthorne Hawthorne, NY Schedule: Full-Time ... Greet customers and assist with their vehicle service needs. * Prepare repair orders and accurately ...

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Audi Customer Service information

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How much do audi customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for audi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

How do I apply for a job at Audi customer service?

To apply for an Audi customer service position, visit the company's careers website or job portals where Audi listings are posted. Submit an online application, including your resume and cover letter, and ensure you meet any required qualifications such as communication skills and customer service experience. Preparing for interviews and demonstrating knowledge of Audi products can improve your chances of being hired.
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What cities are hiring for Audi Customer Service jobs?

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What states have the most Audi Customer Service jobs?

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Audi Customer Service jobs near you
Infographic showing various Audi Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

AAM - Service Advisor - Audi Albany

RT Holdings

Latham, NY • On-site

$650/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description:
Join our team assisting Audi customers with their service needs. Audi is a respected brand of automobile.
Job Duties Include:
- Initiating services by listening to the customer's description of their vehicles issues/symptoms while clarifying descriptions
- Conducting inspections and taking test drives; checking vehicle maintenance records and examining service schedules; verifying service contract and warranty coverage; developing estimates; writing repair orders, and maintaining customer rapport and records
- Calculating customer payments, including deductibles and obtaining necessary signatures and entering repair orders (RO's) into service databases
- Updating job knowledge by participating in training and keeping abreast of manufacturers' publications
- Enhancing the group's reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
Requirements:
- At least (2) years of experience in a service advisor role is ideal, preferably in a dealership setting with previous customer service experience
- Valid, insurable driver's license and ability to pass a background check
- Experience or certification with specific manufacturer is a bonus
- Professional appearance and demeanor with a positive attitude
Additional Info:
This position offers an excellent benefits package which includes paid time off and holidays, health insurance, dental, vision and supplemental benefits like accident, hospital and life insurance, a 401(K) retirement plan
with company matching, plus service and vehicle discounts! Salary $650 per week plus weekly incentives.
Salary $650 per week plus incentive. Total compensation could be $80,000 to 100,000 per year.

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