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Audi Customer Service Jobs (NOW HIRING)

Audi Tulsa

Audi Brand Specialist

Tulsa, OK · On-site

Job Summary The Sales Associate at Audi Tulsa is responsible for executing the sales process ... • Responsible for customer service by answering questions, resolving concerns and offering ...

Audi Omaha

Service Lot Porter - Audi Omaha

Omaha, NE · On-site

$18/hr

Come let Audi Omaha show you just how Remarkable you can be! At Audi Omaha , our mission is to ... Greet and assist customers in the Service Department. * Move, park and maneuver cars around the ...

Audi

Audi Sales Associate

Indianapolis, IN · On-site

$13.50 - $18.25/hr

Proven experience in automotive sales or related customer service roles preferred. * Excellent ... Passion for the Audi brand and automotive industry. Why Work Here? At Tom Wood Group, you're more ...

Audi Huntsville

Audi Technician

Huntsville, AL · On-site

... Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs. - Execute repairs under warranty to manufacturer ...

Audi Huntsville

Audi Technician

Huntsville, AL

... Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs. - Execute repairs under warranty to manufacturer ...

Audi Huntsville

Audi Technician

Huntsville, AL · On-site

... Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs. - Execute repairs under warranty to manufacturer ...

Roth Cadillac

Audi Service Technician

Erie, PA · On-site

We are a high-volume, customer-focused Audi dealership seeking an experienced Service Technician to become part of our growing team. Our shop equipped with the latest Audi diagnostic tools and ...

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Audi Customer Service information

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How much do audi customer service jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for audi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative, and why are they important?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

How much do you get paid at Audi?

Audi customer service representatives typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Salaries can vary based on the specific role, with some positions offering additional benefits and opportunities for advancement.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

Are there any entry-level positions at Audi?

Audi offers entry-level positions such as customer service representatives and sales associates, which typically require strong communication skills and a customer-focused attitude. These roles often provide on-the-job training and may require a high school diploma or equivalent. Entry-level positions are suitable for individuals starting their careers in the automotive or customer service industry.

Is Audi struggling right now?

Audi Customer Service roles are generally stable, as the brand maintains a strong global presence and ongoing demand for luxury vehicle support. However, the automotive industry faces challenges such as supply chain disruptions and economic fluctuations, which can impact overall company performance. Customer service positions may be affected indirectly by these factors but remain essential to brand reputation and customer satisfaction.

Is Audi a good place to work?

Audi customer service roles are generally considered to offer a professional work environment with opportunities for skill development in automotive and customer support. Employees often benefit from training programs, teamwork, and a focus on customer satisfaction, though experiences can vary by location and position.
More about Audi Customer Service jobs
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Audi Customer Service jobs near you
Audi Brand Specialist

Audi Brand Specialist

Audi Tulsa

Tulsa, OK • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Job Summary
The Sales Associate at Audi Tulsa is responsible for executing the sales process, through identifying customer needs, offering solutions, and closing deals in order to meet and exceed established sales goals. The Sales Associate will work closely with other members of the sales team, dealership staff, as well as customers, to ensure they have a positive dealership experience and that they purchase the car they want at a great price. This position is designated as a "Safety Sensitive" position as it relates to Oklahoma Medical Marijuana and Patient Protection Act (OMMPPA) Unity Bill.
Compensation & Benefits
This position is a full-time, salary position. The base salary will be competitive with industry standards and there are opportunities for commission and other bonuses. Audi Tulsa offers a comprehensive benefits package including medical, dental, and vision coverage and 401k plans.
Responsibilities
• Drive sales by identifying customer needs and suggesting solutions and making product recommendations
• Responsible for customer service by answering questions, resolving concerns and offering solutions
• Execute the sales process by negotiating prices and closing deals
• Manage customer relationships through follow-up and providing exceptional customer service
• Interact with customers throughout the sales process
• Maintain a clean and orderly work area in accordance with dealership standards
• Adhere to Audi standards when interacting with customers and visitors
• Other duties as assigned by management.
Requirements
• Proven track record in sales
• High school diploma or equivalent
• 3+ years of professional sales experience in a retail setting
• Excellent customer service skills
• Ability to handle a fast-paced environment
• Ability to work flexible hours
• Valid driver's license and good driving record
• Working knowledge Audi vehicles and the sales process

BENEFITS

  • Competitive Pay
  • Health Insurance (Medical, Dental, Vision)
  • 401(K) with Company Match
  • Flexible Spending Account (FSA)
  • Paid Vacation & Sick Days
  • 6 Paid Holidays
  • Career Growth Advancement Opportunities

EEOC Statement
Audi Tulsa is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, veteran status, and other legally protected characteristics.

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