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Audi Customer Service Jobs (NOW HIRING)

Audi Henderson

Audi Service Advisor

Henderson, NV

Audi Henderson is looking for a Service Advisor . *Service Advisor - Job Benefits: *We provide a ... Greet customers and assist them with any inquiries. * Consult with customer on service needs ...

Audi Henderson

Audi Service Advisor

Henderson, NV · On-site

Audi Henderson is looking for a Service Advisor . *Service Advisor - Job Benefits: *We provide a ... Greet customers and assist them with any inquiries. * Consult with customer on service needs ...

Roth Cadillac

Audi Service Technician

Erie, PA · On-site

We are a high-volume, customer-focused Audi dealership seeking an experienced Service Technician to become part of our growing team. Our shop equipped with the latest Audi diagnostic tools and ...

Roth Cadillac

Audi Service Technician

Erie, PA

We are a high-volume, customer-focused Audi dealership seeking an experienced Service Technician to become part of our growing team. Our shop equipped with the latest Audi diagnostic tools and ...

Roth Cadillac

Audi Service Technician

Erie, PA

We are a high-volume, customer-focused Audi dealership seeking an experienced Service Technician to become part of our growing team. Our shop equipped with the latest Audi diagnostic tools and ...

Audi Hampton

Audi Brand Specialist

Hampton, VA · On-site

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Audi Hampton

Audi Brand Specialist

Hampton, VA

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Audi Hampton

Audi Brand Specialist

Hampton, VA

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

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How much do audi customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for audi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative, and why are they important?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

What Audi jobs can you do remotely?

Audi Customer Service roles that can be performed remotely include customer support representatives, technical support agents, and administrative assistants. These positions typically require strong communication skills, familiarity with digital communication tools, and sometimes specific product knowledge, and they often offer flexible schedules depending on the company's policies.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

More about Audi Customer Service jobs
What cities are hiring for Audi Customer Service jobs? Cities with the most Audi Customer Service job openings:
What states have the most Audi Customer Service jobs? States with the most job openings for Audi Customer Service jobs include:
What job categories do people searching Audi Customer Service jobs look for? The top searched job categories for Audi Customer Service jobs are:
Audi Customer Service jobs near you
Infographic showing various Audi Customer Service job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Audi Service Advisor

Audi Service Advisor

Audi Henderson

Henderson, NV

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Are you looking for an opportunity to be part of a Elite team? Audi Henderson is looking for a Service Advisor .

*Service Advisor - Job Benefits:
*We provide a thriving, positive, and professional work environment with the best people in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

  • Paid Vacation!
  • Paid Holidays!
  • Health, Dental, and Vision Insurance!
  • 401(k) Benefits!
  • Great working environment!
  • No Sundays!

Service Advisor - Job Responsibilities:

  • Greet customers and assist them with any inquiries.
  • Consult with customer on service needs, recommendations, and applicable service needs.
  • Document services recommended and/or declined and ask for follow up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Remain involved with delivery of vehicle to customer upon completion, to assure all customer concerns are addressed.
  • Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience.
  • Build strong relationships with the customers.
  • Other duties may be assigned.

Service Advisor - Job Requirements:

  • Audi/VW Experience preferred
  • 5 years of Service Advisor Experience required.
  • Excellent customer handling skills are required.
  • ADP/CDK experience a plus.
  • Excellent phone and up-selling skills.
  • Able to work efficiently and multi-task in a fast-paced environment.
  • Must be a good team player.
  • Strong written and oral communication skills are paramount.
  • Must have computer/IPad or tablet proficiency.
  • Valid Driver's License and clean driving record.

*_We are an Equal Opportunity Employer.
All applicants must be able to pass pre-employment testing to include background checks, MVR, and drug screen._*

Job Type: Full-time

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