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Audi Customer Service Jobs (NOW HIRING)

Audi North Shore

Audi Service Technician

Milwaukee, WI · On-site

$100K/yr

Automotive Service Technician - Audi North Shore Work on the World's Best Engineered Cars, in a ... A customer-first mindset * A team-first attitude * Computer literacy * A valid driver's license

Audi Huntsville

Audi Technician

Huntsville, AL · On-site

... Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs. - Execute repairs under warranty to manufacturer ...

Audi Tulsa

Audi Brand Specialist

Tulsa, OK · On-site

Job Summary The Sales Associate at Audi Tulsa is responsible for executing the sales process ... • Responsible for customer service by answering questions, resolving concerns and offering ...

Audi Tulsa

Audi Brand Specialist

Tulsa, OK · On-site

Job Summary The Sales Associate at Audi Tulsa is responsible for executing the sales process ... • Responsible for customer service by answering questions, resolving concerns and offering ...

Audi North Shore

Audi Service Technician

Milwaukee, WI · On-site

$100K/yr

Automotive Service Technician -- Audi North ShoreWork on the World's Best Engineered Cars, in a ... A customer-first mindset * A team-first attitude * Computer literacy * A valid driver's license

Audi Tulsa

Audi Brand Specialist

Tulsa, OK

Responsible for customer service by answering questions, resolving concerns and offering solutions ... Adhere to Audi standards when interacting with customers and visitors * Other duties as assigned by ...

Audi North Shore

Audi Service Technician

Milwaukee, WI · On-site

$100K/yr

Automotive Service Technician -- Audi North ShoreWork on the World's Best Engineered Cars, in a ... A customer-first mindset * A team-first attitude * Computer literacy * A valid driver's license

Audi Huntsville

AUDI BRAND SPECIALIST

Huntsville, AL

Maintain a high level of professionalism and customer service that aligns with the premium nature of the Audi and Hiley Automotive Group brands. Requirements * A strong drive to succeed and a self ...

Audi Tulsa

Audi Brand Specialist

Tulsa, OK

Job Summary The Sales Associate at Audi Tulsa is responsible for executing the sales process ... • Responsible for customer service by answering questions, resolving concerns and offering ...

Audi North Shore

Audi Service Technician

Milwaukee, WI · On-site

$100K/yr

Automotive Service Technician -- Audi North ShoreWork on the World's Best Engineered Cars, in a ... A customer-first mindset * A team-first attitude * Computer literacy * A valid driver's license

Audi Huntsville

AUDI BRAND SPECIALIST

Huntsville, AL · On-site

Maintain a high level of professionalism and customer service that aligns with the premium nature of the Audi and Hiley Automotive Group brands. Requirements * A strong drive to succeed and a self ...

Audi Huntsville

Audi Technician

Huntsville, AL

... Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs. - Execute repairs under warranty to manufacturer ...

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Audi Customer Service information

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How much do audi customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for audi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

How do I apply for a job at Audi customer service?

To apply for an Audi customer service position, visit the company's careers website or job portals where Audi listings are posted. Submit an online application, including your resume and cover letter, and ensure you meet any required qualifications such as communication skills and customer service experience. Preparing for interviews and demonstrating knowledge of Audi products can improve your chances of being hired.
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What cities are hiring for Audi Customer Service jobs?

Cities with the most Audi Customer Service job openings:

What states have the most Audi Customer Service jobs?

States with the most job openings for Audi Customer Service jobs include:

What job categories do people searching Audi Customer Service jobs look for?

The top searched job categories for Audi Customer Service jobs are:

Audi Customer Service jobs near you
Infographic showing various Audi Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Audi Service Technician

Audi North Shore

Milwaukee, WI • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Automotive Service Technician - Audi North Shore
Work on the World's Best Engineered Cars, in a Shop Built to Match
International Autos is growing, and Audi North Shore is looking for a skilled, motivated Automotive Service Technician to join our team. You'll work in a brand-new, state-of-the-art, air-conditioned shop - no dark corners, no sweltering summers, just modern equipment and a facility built for techs who take pride in their work.
What You'll Do
  • Diagnose, maintain, and repair vehicle systems using advanced diagnostic tools and Audi-specific service equipment
  • Perform work specified on repair orders efficiently and in accordance with dealership standards
  • Test components, systems, and vehicles (including test drives) to confirm accurate diagnoses
  • Execute warranty repairs to manufacturer specifications
  • Complete online multi-point inspections and communicate findings clearly to the Service Advisor so customers stay informed
  • Support other areas of the shop as needed, plus administrative duties and other tasks as assigned by the Service Manager
What You Bring
  • Previous experience as a service technician
  • Strong mechanical aptitude for vehicle maintenance and repair
  • Solid written and verbal communication skills
  • A customer-first mindset
  • A team-first attitude
  • Computer literacy
  • A valid driver's license
  • Your own tools to perform assigned tasks
What We Offer
  • Earn $100,000+ per year - competitive pay based on experience
  • Biweekly production bonus
  • Yearly technician retention bonus
  • Paid training - including manufacturer-specific Audi training
  • Paid vacation
  • Flexible work hours
  • Medical, dental, and vision insurance - premiums fully covered for senior technicians
  • 401(k) with company match
  • Closed Sundays and Saturdays - real work-life balance
  • Brand-new, air-conditioned shop
  • Relocation assistance available

International Autos is an equal opportunity employer and prohibits discrimination or harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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