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Audi Customer Service Jobs in Michigan (NOW HIRING)

$20 - $45/hr

At Audi/VW of Flemington, you'll have the opportunity to have a positive impact on our customers ... Qualifications: ยท 2+ years of Service Technician experience required ยท ASE Certification ...

New

Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey ... Greeting customers and directing them to an available technician * Consulting with technicians ...

Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey ... Greeting customers and directing them to an available technician * Consulting with technicians ...

Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey ... Greeting customers and directing them to an available technician * Consulting with technicians ...

Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey ... Greeting customers and directing them to an available technician * Consulting with technicians ...

BUS DEVELOP COORD

Rochester, MI ยท On-site

$16.50/hr

This position is based out of our Audi of Rochester Hills location. The ideal candidate has ... Great customer service skills * Outstanding organizational skills * Proficient computer skills

BUS DEVELOP COORD

Rochester, MI ยท On-site

$16.50/hr

This position is based out of our Audi of Rochester Hills location. The ideal candidate has ... Great customer service skills * Outstanding organizational skills * Proficient computer skills

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Audi Customer Service information

See Michigan salary details

$8

$16

$23

How much do audi customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for audi customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

How do I apply for a job at Audi customer service?

To apply for an Audi customer service position, visit the company's careers website or job portals where Audi listings are posted. Submit an online application, including your resume and cover letter, and ensure you meet any required qualifications such as communication skills and customer service experience. Preparing for interviews and demonstrating knowledge of Audi products can improve your chances of being hired.

What job categories do people searching Audi Customer Service jobs in Michigan look for?

The top searched job categories for Audi Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Audi Customer Service jobs?

Cities in Michigan with the most Audi Customer Service job openings:

Infographic showing various Audi Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Audi Service Technician

Honda Audi Porsche Volkswagen Ann Arbor

Ann Arbor, MI โ€ข On-site

$25 - $40/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

Job Description:
Audi Service Mechanic Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Job Description Audi Service Technician services and repairs vehicles following all established standards and procedures. In addition, they may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. The Service Technician must deliver the highest quality service while maintaining the highest level of customer satisfaction. The ideal candidate has experience which may include: a high school diploma or GED, some post-secondary automotive training, dealer-level or large facility experience, and/or any additional certifications, such as certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record and strong physical dexterity and stamina to get the job done are required. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Maintains cleanliness of vehicles while performing service or repairs Performs routine service inspections or tests and completes standard maintenance jobs Ensures that required documentation is complete and is in compliance with regulations and standards Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions Follows all shop policy, procedure, safety, and environmental rules Attends all staff meetings, training, and educational classes as required Performs other duties as assigned
Job Requirement:Requirements Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Entry Level Tech may have work experience Compensation $25.00 - $40.00 per hour Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match If you're highly motivated and willing to work hard, we offer the most competitive pay scale in a professional work environment. We will pay for additional automotive certification training and requirements for Certified and Master Certified Technicians. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!