1

Audi Customer Service Jobs (NOW HIRING)

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

If you are operationally sharp, people-first, and relentless about results and customer satisfaction, this is your role. What We Offer: * A unique opportunity to lead a standalone Audi Service ...

next page

Showing results 1-20

Audi Customer Service information

See salary details

$9

$18

$26

How much do audi customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for audi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative, and why are they important?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

What Audi jobs can you do remotely?

Audi Customer Service roles that can be performed remotely include customer support representatives, technical support agents, and administrative assistants. These positions typically require strong communication skills, familiarity with digital communication tools, and sometimes specific product knowledge, and they often offer flexible schedules depending on the company's policies.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

More about Audi Customer Service jobs
What cities are hiring for Audi Customer Service jobs? Cities with the most Audi Customer Service job openings:
What states have the most Audi Customer Service jobs? States with the most job openings for Audi Customer Service jobs include:
Infographic showing various Audi Customer Service job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Other

Posted 11 days ago


Job description

            At Audi Hampton, we’re more than a dealership, we’re a destination for innovation, craftsmanship, and driving excellence. As part of a respected and expanding automotive group, we take pride in delivering a premium experience that matches the luxury and performance of the Audi brand. We are seeking passionate, driven, and customer-focused individuals to join our elite team.

           As an Audi Sales Specialist, you will serve as a brand ambassador and trusted advisor for our clients. Your role is to create an exceptional purchase experience that reflects the sophistication and excitement of the Audi brand. From initial contact through vehicle delivery and beyond, you'll build strong relationships, offer tailored solutions, and help customers find the perfect Audi to suit their lifestyle.

Why Mills Automotive Group?
  • Career Growth: Many of our current Brand Specialists have advanced into roles like Sales Managers, Finance Managers, and Service Advisors. We believe in promoting from within.

  • Compensation: If you're putting in the extra effort, we want to reward you for it—financially and professionally. You’ll never feel like you’re working harder than the next person for the same pay. We value your hard work and ensure it’s recognized.

  • No Sunday’s: We believe in a healthy work-life balance, so we’re closed on Sundays, and you’ll never be asked to work on your time off.

  • Incentives and Benefits: Our culture thrives on competition and teamwork, and we offer competitive bonuses and the usual benefits to keep you motivated.

  • Great Culture: We’re a group of adrenaline junkies who love the rush of closing a deal. If you're motivated by challenges, you'll fit right in.

What Employees Are Saying About Working Here:
  • Sarah: "I started as a Brand Specialist, and now I’m the Business Development Director, 7 years strong with the company. My favorite part of working here is the opportunity for growth. I love that as long as I’m doing my job, I can mostly manage myself and continue progressing in my career."

  • Elijah: "I joined the team in February of last year. My favorite part of working at Audi Hampton is the amazing people I work with and the opportunity to meet clients who share my enthusiasm for the Audi brand. I love showing customers all the new technology and features their vehicle has to offer."

  • Ashley: "I started in 2022 and now I’m the senior salesperson. What I love most is selling through social media. I’m passionate about meeting clients where they are in their buying journey and giving them a customized, tailored experience that aligns with their needs and desires."

What We’re Looking For:
  • Hard Workers: You’re someone who’s always willing to put in extra effort, works harder and smarter than the average person, and thrives in high-energy environments.

  • Tech-Savvy: Our team is focused on internet and phone deals, so being comfortable with technology is a must.

  • Positive Attitude: We’re growing, and we want someone who fits in with our team and will keep a positive, solutions-oriented attitude.

  • Experience: Whether you’re coming from the automotive world or have a background in a customer-facing role like a server or bartender (where you have to juggle priorities and stay calm under pressure), you’ll succeed with us. Automotive sales experience? Even better. Highline experience is a plus, but not necessary—we’re great at helping candidates grow and succeed, regardless of their background.

  • Long-Term Commitment: We want candidates who are looking to stay with us for the long haul—if you’ve had a solid job history and are ready for a career, we want to hear from you.

Additional Requirements:
  • Must have a decent driving record.

  • A passion for learning, adapting to new challenges, and providing exceptional customer service.

If you're tired of being underpaid for your hard work, and you're looking for a place that will reward you based on your effort, then Audi Hampton is the place for you. We’re looking for driven individuals who are ready to make an impact, grow their career, and thrive with us!

Apply Today to Learn More

If you're tired of being underpaid for your hard work, and you're looking for a place that will reward you based on your effort, then Audi Hampton is the place for you. We’re looking for driven individuals who are ready to make an impact, grow their career, and thrive with us! Apply today to learn more about the specific job responsibilities, benefits, and the exciting opportunities that await you.

Equal Employment Opportunity

Mills Automotive Group is an Equal Opportunity Employer and is committed to creating a diverse and inclusive environment. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We encourage all individuals, regardless of background, to apply.