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Audi Customer Service Jobs (NOW HIRING)

Audi Hampton

Audi Brand Specialist

Hampton, VA · On-site

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Audi Hampton

Audi Brand Specialist

Hampton, VA · On-site

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Audi Hampton

Audi Brand Specialist

Hampton, VA

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Audi Dominion

Audi Receptionist

San Antonio, TX · On-site

$17/hr

Audi Dominion , a Cavender Auto Family Dealership, is currently looking for a talented Receptionist ... Provide excellent customer service by listening to customer inquiries and requests, asking ...

Audi Omaha

Product Specialist - Audi Omaha

Omaha, NE · On-site

$18 - $20/hr

Come let Audi Omaha show you just how Remarkable you can be! At Audi Omaha , our mission is to ... Prior customer service preferred Your Well-Being: * Competitive Pay: $18-$20/hour * Work Schedule:

Audi Hampton

Audi Brand Specialist

Hampton, VA

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

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Audi Customer Service information

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How much do audi customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for audi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative, and why are they important?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

How much do you get paid at Audi?

Audi customer service representatives typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Salaries can vary based on the specific role, with some positions offering additional benefits such as bonuses or commissions, and may require customer service skills and familiarity with automotive products.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

What qualifications do I need to work at Audi?

To work as an Audi customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Some roles may require knowledge of automotive products and proficiency with computer systems or CRM software.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

What Audi jobs can you do remotely?

Audi customer service roles can sometimes be performed remotely, especially positions involving phone or online support, chat assistance, or email communication. These jobs typically require good communication skills, familiarity with customer management software, and a reliable internet connection. Availability of remote work depends on the specific role and company policies.

Is Audi a good place to work?

Audi customer service roles are generally considered to offer a professional environment with opportunities for skill development in communication and technical knowledge. Employees often cite competitive pay, benefits, and a focus on customer satisfaction as positive aspects, though experiences can vary by location and management. Overall, it is viewed as a reputable employer within the automotive industry.
More about Audi Customer Service jobs
What cities are hiring for Audi Customer Service jobs? Cities with the most Audi Customer Service job openings:
What states have the most Audi Customer Service jobs? States with the most job openings for Audi Customer Service jobs include:
What job categories do people searching Audi Customer Service jobs look for? The top searched job categories for Audi Customer Service jobs are:
Audi Customer Service jobs near you
Infographic showing various Audi Customer Service job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 35% As Needed, 18% Full Time, 39% Temporary, and 1% Summer. Highlights an 100% Physical job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Automotive Customer Service Rep | $40K-$60K+ | Paid Training

Audi Little Rock - Parts & Service

Little Rock, AR

$40K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description


12601 W Markham St., Little Rock, AR 72211

Automotive Customer Service Representative

Hourly PLUS Commission | $40,000 - $60,000+ Annually
Full-time Position | Paid Training | Room for AdvancementCustomer Service, Call Center, Receptionist, Hospitality, Retail, BDC, and Administrative Professionals Encouraged to Apply!


Are you a people person who enjoys helping customers, staying organized, and keeping things running smoothly?

Audi Little Rock is looking for an Automotive Customer Service Representative to join our service team. In this role, you'll be the first point of contact for many of our service customers, helping schedule appointments, answer questions, and ensure every customer receives the premium experience they expect from the Audi brand.

No automotive experience is required. If you have strong customer service skills, enjoy working with people, and are comfortable on the phone and computer, we can train you on the automotive side! This is an excellent opportunity to join a luxury dealership with a supportive team, growth opportunities, and a professional work environment.

We Offer:

  • Competitive hourly pay based on experience + monthly commission
  • $40,000 - $60,000+ a year (hourly + monthly commission)
  • Full-time Position, 5-Day Work Week
  • State-of-the-art facility
  • Paid Training
  • Health, Dental, Vision, Life Insurance, and other voluntary insurance benefits
  • 401(k) profit sharing plan
  • Paid time off, holidays, and sick days
  • Employee referral program
  • Employee discounts on vehicles, parts, and service
  • Career advancement opportunities

Responsibilities:

  • Schedule service appointments for customers
  • Answer incoming calls and respond to customer inquiries
  • Follow up with customers regarding service needs and maintenance reminders
  • Confirm upcoming appointments
  • Assist customers with service-related questions
  • Communicate with the service department to ensure a seamless customer experience
  • Maintain accurate customer information and records 


Qualifications:

  • Customer service, call center, receptionist, hospitality, retail sales, or administrative experience preferred
  • Strong communication and phone skills
  • Positive, professional attitude
  • Good computer and data-entry skills
  • Strong organizational and multitasking abilities
  • Dependable and team-oriented
  • High school diploma or equivalent
  • Valid driver’s license and a clean driving record


Family-owned since 1967, Parker Luxury Group has earned numerous awards and accolades that affirm our dedication to quality, customer care, and operational excellence including multiple TIME Dealer Award honors, top Customer Satisfaction Index (CSI) rankings, several Best of the Best and Platinum Service honors, as well as recognition as one of Arkansas’ Most Admired Companies – achievements made possible by putting people first, every day.

Join a dealership group that takes care of its people as well as its customers.
Apply today and start your next chapter with Parker Luxury Group.

Please monitor your phone and email as we are actively setting up interviews.
We look forward to speaking with you!


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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