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Audi Customer Service Jobs (NOW HIRING)

Audi Huntsville

Audi Technician

Huntsville, AL

... Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs. - Execute repairs under warranty to manufacturer ...

Freeway Motors

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Customer Service Representative University Volkswagen and Audi Seattle are top-performing dealerships, and we're looking for a passionate and talented Customer Service Representative to join our ...

Audi Hampton

Audi Brand Specialist

Hampton, VA · On-site

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Audi Omaha

Product Specialist - Audi Omaha

Omaha, NE · On-site

$18 - $20/hr

Come let Audi Omaha show you just how Remarkable you can be! At Audi Omaha , our mission is to ... Prior customer service preferred Your Well-Being: * Competitive Pay: $18-$20/hour * Work Schedule:

Audi Hampton

Audi Brand Specialist

Hampton, VA

A passion for learning, adapting to new challenges, and providing exceptional customer service. If ... Audi Hampton is the place for you. We're looking for driven individuals who are ready to make an ...

Sunset Imports

Audi Service Manager

Beaverton, OR

$165K - $185K/yr

If you are operationally sharp, people-first, and relentless about results and customer satisfaction, this is your role. What We Offer: * A unique opportunity to lead a standalone Audi Service ...

Sunset Imports Inc

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

If you are operationally sharp, people-first, and relentless about results and customer satisfaction, this is your role. What We Offer: * A unique opportunity to lead a standalone Audi Service ...

Audi Long Beach

Audi Service Manager

Long Beach, CA

$110K - $180K/yr

At Audi Long Beach, we are committed to delivering an exceptional guest experience through ... This is a leadership role for someone who can balance customer satisfaction, team development ...

New

Sunset Imports

Audi Service Manager

Beaverton, OR · On-site

$165K - $185K/yr

If you are operationally sharp, people-first, and relentless about results and customer satisfaction, this is your role. What We Offer: * A unique opportunity to lead a standalone Audi Service ...

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All JobsAutomotive JobsAuto Repair JobsAutomotive Service Advisor JobsAudi Customer Service Jobs

Audi Customer Service information

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How much do audi customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for audi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an Audi Customer Service representative do?

An Audi Customer Service representative assists customers with inquiries related to Audi vehicles, including scheduling service appointments, answering questions about features and warranties, and resolving concerns or complaints. They serve as a key point of contact between Audi and its clients, ensuring a positive customer experience. Their responsibilities may also include providing product information, processing service requests, and following up to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as an Audi Customer Service representative?

To thrive as an Audi Customer Service representative, you need strong communication skills, product knowledge of Audi vehicles, and often a background in customer relations or automotive services. Familiarity with CRM systems, dealership management software, and digital communication tools is typically required. Excellent problem-solving, patience, and a customer-focused attitude help you stand out in this role. These abilities are essential to ensure customer satisfaction, build brand loyalty, and efficiently resolve client inquiries or concerns.

What are some common challenges faced by Audi Customer Service representatives, and how can they be addressed?

Audi Customer Service representatives often encounter challenges such as handling complex technical inquiries, managing high customer expectations, and resolving issues efficiently while maintaining brand standards. To address these challenges, representatives receive ongoing training on Audi vehicles and systems, utilize comprehensive knowledge bases, and work closely with technical teams and service advisors. Maintaining clear communication and empathy is key to delivering a premium customer experience, and support from team leads helps in handling particularly difficult cases.

What is the difference between Audi Customer Service vs Audi Service Advisor?

AspectAudi Customer ServiceAudi Service Advisor
CredentialsHigh school diploma, customer service experienceHigh school diploma, automotive knowledge, possibly certifications
Work EnvironmentCall centers, dealership reception areasDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer support centersAutomotive dealerships, service departments
Primary FocusCustomer support, inquiries, schedulingExplaining repairs, upselling services, customer communication

While both roles involve interacting with customers in the automotive industry, Audi Customer Service primarily handles inquiries and support over the phone or in person, focusing on customer satisfaction. In contrast, an Audi Service Advisor works directly within the dealership's service department, advising customers on repairs and services needed. Both roles require strong communication skills, but the Service Advisor typically needs automotive knowledge and technical understanding.

How do I apply for a job at Audi customer service?

To apply for an Audi customer service position, visit the company's careers website or job portals where Audi listings are posted. Submit an online application, including your resume and cover letter, and ensure you meet any required qualifications such as communication skills and customer service experience. Preparing for interviews and demonstrating knowledge of Audi products can improve your chances of being hired.
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What cities are hiring for Audi Customer Service jobs?

Cities with the most Audi Customer Service job openings:

What states have the most Audi Customer Service jobs?

States with the most job openings for Audi Customer Service jobs include:

What job categories do people searching Audi Customer Service jobs look for?

The top searched job categories for Audi Customer Service jobs are:

Audi Customer Service jobs near you
Infographic showing various Audi Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Audi Technician

Audi Huntsville

Huntsville, AL

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 days ago

Job description

At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.
 
Position
- Professional Audi Service Technician
- Positions Available for Experienced Technicians, Experienced Luxury Vehicle Technicians, or Automotive Technical School Graduates
 
Benefits
- Sign on Bonus with Existing Audi Certification
- Modern Building
- A/C and Heat Climate Controlled Shop
- Work alongside competent trained Audi Service Advisors and Audi Master Technicians
- All the work you can handle available.  Huntsville has business!
- Start of the art digital inspection and recommendation system
- Modern Rotary 2-post Shockwave (2x Speed) Lifts with Taller Height (Additional Benefit for Tall Technicians)
- Well stocked and organized Factory Special Tools, Equipment, and Support
- Well Lit and Organized Shop
- Fully Automatic Shop Doors
- Flush Mount Alignment Rack
- Detail Department Separated from Shop (No Loud Pressure Washers)
- Paid Time Off (Earn up to 3 weeks per year)
- Frequent Manufacturer Training
- Professional Career Development
- 401(k) available
- Medical, Dental, Life, and Disability Insurance
- A Top Selling Audi Sport (R/RS) Dealer and Audi Magna Society
 
Responsibilities
- Perform work specified on the repair order with efficiency and in accordance with dealership.
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
- Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
- Execute repairs under warranty to manufacturer specifications.
- Perform brief 1 minute video multi-point inspection on vehicles in accordance to company and manufacturer requirement.
 
Qualifications
- Automotive Technical School Graduate or Prior Luxury Vehicle Experience
- High school diploma or equivalent 
- Dexterity, requiring a steady hand, excellent hand-eye coordination
- Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
- Excellent customer service skills and basic computer competencies
- Positive, friendly attitude, along with an eagerness to improve
- Enjoy working in a dynamic environment
- Teammate with ability to collaborate with others effectively
- Ability to learn new technology, repair and service procedures and specifications
- Valid driver's license and clean driving record
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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