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Director of Staffing & Workforce Solutions

Austin, TX · Remote

$90K - $110K/yr (+ commission)

We are seeking an experienced Director of Staffing & Workforce Solutions to lead and grow our IT staffing business, with an initial focus on Texas public-sector contracts. This is a hands-on, results ...

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Workforce Staffing information

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$25K

$76.4K

$162K

How much do workforce staffing jobs pay per year?

As of Sep 7, 2026, the average yearly pay for workforce staffing in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is workforce staffing?

Workforce staffing refers to the process of recruiting, hiring, and managing employees to meet an organization's labor needs. This includes analyzing workforce requirements, sourcing candidates, conducting interviews, and ensuring that the right number of qualified workers are available when needed. Workforce staffing professionals often work in industries with fluctuating labor demands, such as warehouses, manufacturing, or retail, to ensure optimal staffing levels. Their goal is to align staffing strategies with business objectives for maximum productivity and efficiency.

What are the key skills and qualifications needed to thrive as a workforce staffing specialist?

To thrive as a Workforce Staffing Specialist, you need expertise in recruitment strategies, workforce planning, and knowledge of labor laws, often supported by a degree in human resources or a related field. Familiarity with applicant tracking systems (ATS), HRIS platforms, and data analytics tools is typically required. Strong interpersonal skills, attention to detail, and effective communication set top performers apart in this role. These competencies ensure efficient hiring processes, regulatory compliance, and the ability to match the right talent with organizational needs.

What are the typical challenges faced by professionals in workforce staffing, and how can they be managed?

Professionals in Workforce Staffing often encounter challenges such as managing fluctuating hiring demands, maintaining a pipeline of qualified candidates, and ensuring compliance with labor regulations. Balancing urgent hiring needs with long-term workforce planning requires strong organizational and communication skills. Building strong relationships with hiring managers and regularly updating sourcing strategies can help address these challenges effectively. Additionally, staying informed about labor market trends and utilizing technology for applicant tracking can streamline the staffing process.

What is the difference between Workforce Staffing vs Temporary Staffing?

AspectWorkforce StaffingTemporary Staffing
CredentialsVaries by role, often includes basic certificationsSimilar, often requiring minimal certifications
Work EnvironmentVaries from office to industrial settingsTypically short-term, project-based environments
Employer UsageUsed by companies to fill ongoing or seasonal needsUsed for short-term staffing solutions
Search & Comparison IntentFocuses on long-term staffing solutionsFocuses on immediate, short-term needs

Workforce Staffing involves providing employees for ongoing or seasonal roles, often with a focus on long-term placement. Temporary Staffing, on the other hand, emphasizes short-term, project-based roles to meet immediate staffing needs. Both serve different strategic purposes but often overlap in credentials and work environments.

What cities are hiring for Workforce Staffing jobs?

Cities with the most Workforce Staffing job openings:

What states have the most Workforce Staffing jobs?

States with the most job openings for Workforce Staffing jobs include:

What job categories do people searching Workforce Staffing jobs look for?

The top searched job categories for Workforce Staffing jobs are:

Workforce Staffing jobs near you
Infographic showing various Workforce Staffing job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $76,417 per year, or $36.7 per hour.

Senior Manager - Workforce Management

Goosehead

Westlake, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members.

Job Summary

The Senior Manager, Workforce Management role requires the ability to implement workforce management initiatives, and lead, coach, and develop workforce management people, while providing business impact to our internal Service Customers.

Principal Duties and Responsibilities

  • Develop workload/staffing plans (forecasts, capacity plans, schedules) to scale enterprise.

  • Optimize resources and discover cost effective call routing opportunities.

  • Develop accurate demand forecasts and workforce staffing models to guarantee optimal staffing level for Service contact centers and case management teams.

  • Lead and/or support high-impact staffing optimization projects.

  • Provide leadership and support to planning and performance of integrated resource planning processes while fine-tuning optimization of service agent resources.

  • Evaluate and review implementation of projects, and assist in measuring the success thereof, certifying alignment with business plan and maintain accountability for projects and programs.

  • Provide direct dissemination of actionable analysis and insights to department heads, and top-tier decision-makers.

  • Monitor team performance metrics and KPIs to drive operational efficiencies.

  • Ability to work with cross-functional teams to provide solutions and coordinate client needs.

  • Effectively communicates organizational changes.

  • Prepare comprehensive reports, analyses, presentations and recommendations for senior management, detailing workforce management successes and opportunities

Experience and Education

  • Bachelor's degree in business, insurance, or related field

  • 4 years of leadership experience

  • 6 years of Workforce Management experience


Required Skills and Abilities

  • Previous experience developing and implementing Interactive Voice Response (IVR) application

  • Tableau or other similar reporting platform experience

  • Data analysis or business intelligence certification

  • Project management certification

  • Excellent problem-solving, leadership and decision-making skills

  • Change management experience

  • Strong verbal and written communication skills

Benefits Summary

  • High quality voluntary health, vision, disability, life, and dental insurance programs

  • 401K Matching Plan

  • Employee Stock Purchase Plan

  • Paid holidays, vacation, and sick leave

  • Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness

  • Financial Solution Program

Equal Employment Opportunity:

Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

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