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Workforce Staffing Jobs in Indiana (NOW HIRING)

Communicarehealth

Workforce Manager

New Albany, IN · On-site

This Department Head position exists to provide staffing coordination to assure that the highest ... Workforce Manager, you will: * Take necessary steps to ensure that sufficient members of nursing ...

Sheakley Workforce Staffing

Safety Manager

Lebanon, IN · On-site

$60/hr

Track workforce safety compliance * Maintain safety logs and compliance records * Fall protection enforcement (CRITICAL priority) * Provide safety training as needed * Monitor worksite employees and ...

Sheakley Workforce Staffing

Safety Manager

Fort Wayne, IN · On-site

$52 - $60/hr

Construction Safety Manager Location: Fort Wayne, IN Duration: 6 Months (Start: 6/1) Type: 1099 Contractor Position Details Hourly Rate: $60/hr (Local) $52 (non-local) Per Diem: $130/Day on seven ...

Aequor

IT Analyst

Warsaw, IN · On-site

Since 1998, Aequor has provided exceptional workforce staffing services in multiple industries. Founded in 1998, the company is headquartered in Piscataway, USA, with a team of 201-500 employees. The ...

RenewableWorks

Staffing Specialist

Richmond, IN · On-site

$17 - $20/hr

Navigate multiple operating systems, including our Applicant Tracking System (ATS) and staffing app ... Backed byover 35 years of experience, PeopleReady's workforce solutions have been carefully crafted ...

PeopleReady

Staffing Specialist

Evansville, IN · On-site

$17 - $20/hr

Navigate multiple operating systems, including our Applicant Tracking System (ATS) and staffing app ... Backed byover 35 years of experience, PeopleReady's workforce solutions have been carefully crafted ...

TrueBlue

Staffing Specialist

Evansville, IN · On-site

$17 - $20/hr

Navigate multiple operating systems, including our Applicant Tracking System (ATS) and staffing app ... Backed byover 35 years of experience, PeopleReady's workforce solutions have been carefully crafted ...

PeopleReady

Staffing Specialist

Evansville, IN · On-site

$17 - $20/hr

Navigate multiple operating systems, including our Applicant Tracking System (ATS) and staffing app ... Backed by over 35 years of experience, PeopleReady's workforce solutions have been carefully ...

RenewableWorks

Staffing Specialist

Evansville, IN

$17 - $20/hr

Navigate multiple operating systems, including our Applicant Tracking System (ATS) and staffing app ... Backed byover 35 years of experience, PeopleReady's workforce solutions have been carefully crafted ...

TrueBlue

Staffing Specialist

Richmond, IN · On-site

$17 - $20/hr

Navigate multiple operating systems, including our Applicant Tracking System (ATS) and staffing app ... Backed byover 35 years of experience, PeopleReady's workforce solutions have been carefully crafted ...

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All JobsWorkforce Staffing JobsWorkforce Staffing Jobs in Indiana

Workforce Staffing information

See Indiana salary details

$23.8K

$72.7K

$154.2K

How much do workforce staffing jobs pay per year?

As of Jun 20, 2026, the average yearly pay for workforce staffing in Indiana is $72,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $87,500.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by professionals in Workforce Staffing, and how can they be managed?

Professionals in Workforce Staffing often encounter challenges such as managing fluctuating hiring demands, maintaining a pipeline of qualified candidates, and ensuring compliance with labor regulations. Balancing urgent hiring needs with long-term workforce planning requires strong organizational and communication skills. Building strong relationships with hiring managers and regularly updating sourcing strategies can help address these challenges effectively. Additionally, staying informed about labor market trends and utilizing technology for applicant tracking can streamline the staffing process.

What are the key skills and qualifications needed to thrive as a Workforce Staffing Specialist, and why are they important?

To thrive as a Workforce Staffing Specialist, you need expertise in recruitment strategies, workforce planning, and knowledge of labor laws, often supported by a degree in human resources or a related field. Familiarity with applicant tracking systems (ATS), HRIS platforms, and data analytics tools is typically required. Strong interpersonal skills, attention to detail, and effective communication set top performers apart in this role. These competencies ensure efficient hiring processes, regulatory compliance, and the ability to match the right talent with organizational needs.

What is Workforce Staffing?

Workforce staffing refers to the process of recruiting, hiring, and managing employees to meet an organization's labor needs. This includes analyzing workforce requirements, sourcing candidates, conducting interviews, and ensuring that the right number of qualified workers are available when needed. Workforce staffing professionals often work in industries with fluctuating labor demands, such as warehouses, manufacturing, or retail, to ensure optimal staffing levels. Their goal is to align staffing strategies with business objectives for maximum productivity and efficiency.

What is the difference between Workforce Staffing vs Temporary Staffing?

AspectWorkforce StaffingTemporary Staffing
CredentialsVaries by role, often includes basic certificationsSimilar, often requiring minimal certifications
Work EnvironmentVaries from office to industrial settingsTypically short-term, project-based environments
Employer UsageUsed by companies to fill ongoing or seasonal needsUsed for short-term staffing solutions
Search & Comparison IntentFocuses on long-term staffing solutionsFocuses on immediate, short-term needs

Workforce Staffing involves providing employees for ongoing or seasonal roles, often with a focus on long-term placement. Temporary Staffing, on the other hand, emphasizes short-term, project-based roles to meet immediate staffing needs. Both serve different strategic purposes but often overlap in credentials and work environments.

What are popular job titles related to Workforce Staffing jobs in Indiana? For Workforce Staffing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Workforce Staffing jobs in Indiana look for? The top searched job categories for Workforce Staffing jobs in Indiana are:
What cities in Indiana are hiring for Workforce Staffing jobs? Cities in Indiana with the most Workforce Staffing job openings:
Workforce Staffing jobs near you

Manager, Workforce Management

Everwise Credit Union

South Bend, IN • On-site

Full-time

Posted 7 days ago

Job description

Job Description:
Position Summary:
The Manager, Workforce Management leads the strategy, development, and execution of workforce planning for the Member Experience Center (MxC). This role is responsible for building and maturing the WFM function by ensuring optimal staffing levels, scheduling practices, and real-time management strategies that enable consistent, high-quality member service experiences while optimizing labor efficiency. The incumbent partners closely with MxC leadership and collaborate with HR and Finance as needed, to translate business goals into staffing strategies that support service level, abandonment, and efficiency targets across multiple communication channels.
Primary Responsibilities & Duties:
Workforce Strategy & Capacity Planning
  • Establish and lead the Workforce Management strategy and operating model.
  • Develop long-range staffing plans aligned with growth, seasonality, and strategic initiatives.
  • Build and maintain hiring and capacity plans including attrition, shrinkage, and training impacts.
  • Recommend service level targets and staffing strategies based on business goals.
  • Lead scenario planning for new initiatives, product launches, and marketing campaigns.

Forecasting & Demand Planning
  • Develop and maintain short- and long-term forecasts across voice and digital channels.
  • Identify drivers of contact demand and partner with business teams to anticipate volume changes.
  • Continuously improve forecast accuracy through analytics and modeling enhancements.

Scheduling & Optimization
  • Oversee creation and optimization of agent schedules aligned with forecasted demand.
  • Manage shift bidding, time-off planning, and intraday staffing strategies.
  • Drive multi-skill and multi-channel scheduling strategies to maximize flexibility and efficiency.
  • Develop and maintain shrinkage assumptions and staffing models.

Real-Time Workforce Management
  • Lead real-time management to ensure schedule adherence, service level performance, and operational responsiveness.
  • Establish escalation and communication protocols for intraday performance risks.
  • Recommend routing or operational adjustments based on performance trends.

Labor Planning & Collaboration
  • Partner with Member Experience Center leadership to support labor planning, staffing models, and hiring recommendations; collaborate with Finance and HR as needed.
  • Analyze labor utilization, occupancy, and overtime to identify efficiency opportunities.
  • Provide recommendations to balance service performance with operational efficiency.

Reporting, Analytics & Leadership Communication
  • Develop and deliver WFM dashboards and leadership reporting.
  • Translate operational performance into actionable insights.
  • Present staffing strategies, risks, and performance trends to leadership.

Technology & Continuous Improvement
  • Own WFM technology strategy and system administration (NICE, Verint, Genesys, Calabrio, or similar platforms).
  • Identify and implement process improvements and automation opportunities.
  • Ensure data accuracy and integrity across WFM platforms.

Team Leadership & Development
  • Build, lead, and develop the Workforce Management team.
  • Establish standards, processes, and governance for the WFM function.
  • Foster a culture of accountability, accuracy, and continuous improvement.

Business Continuity & Peak Planning
  • Develop contingency staffing plans for outages, emergencies, and seasonal demand.
  • Lead peak planning and special event staffing strategies

Knowledge/ Skills:
  • Strong analytical and quantitative skills with the ability to translate data into actionable insights, including workforce modeling, queueing theory, and contact center staffing methodologies.
  • Deep understanding of contact center operations and performance metrics.
  • Ability to influence and partner with leadership.
  • Strong communication and presentation skills.
  • Advanced Excel skills and experience with BI tools (Power BI, Tableau, etc.).
  • Experience with enterprise WFM platforms (NICE, Verint, Genesys, Calabrio, or similar).
  • Delivers strong results in a fast-paced environment with a high volume of member interactions (inbound, chat, video, outbound, etc.).

Minimum Requirements:
  • Bachelor's degree in Business, Operations, Analytics, related field or equivalent experience.
  • 4+ years of Workforce Management experience in a contact center environment.
  • 2+ years of leadership experience.
  • Strong knowledge of contact center operations.
  • Variability in hours, including weekend and holiday hours.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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