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Call Center Outbound Jobs in Indiana (NOW HIRING)

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Making outbound calls to follow up on customer inquiries or to provide updates on their requests * Identifying and resolving customer issues and concerns in a timely and professional manner

Reliable Comfort

Call Center Representative

Seymour, IN

$16 - $20/hr

Making outbound calls, sending texts/emails as needed. * Assisting in scheduling appointments through service titan. What You Need To Succeed: * 2+ years Call center customer service experience is ...

New

Reliable Comfort

Call Center Representative

Seymour, IN

$16 - $20/hr

Making outbound calls, sending texts/emails as needed. * Assisting in scheduling appointments through service titan. What you need to succeed: * 2+ Years Call center customer service experience is ...

New

Resource Hub

Call Center Representative

Indianapolis, IN

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Grote Automotive

Call Center Team Lead

Fort Wayne, IN

$20 - $25/hr

Call Center Team Lead Grote Mitsubishi is seeking an experienced and motivated call center team ... Monitor inbound and outbound call activity * Coach team members on phone skills, appointment ...

New

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns. Core Duties/Responsibilities The successful candidate will be ...

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How much do call center outbound jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for call center outbound in Indiana is $18.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.25 per hour, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, and they may involve overseeing large teams or complex operations.

What are the key skills and qualifications needed to thrive in the Call Center Outbound position, and why are they important?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What job makes $10,000 a month without a degree?

A call center outbound representative typically does not earn $10,000 a month without significant experience, high sales performance, or commission-based incentives. High earnings in sales roles may be achieved through commission, bonuses, and performance-based pay, but such income levels are uncommon without specialized skills or extensive experience.

What does an outbound call center do?

An outbound call center involves agents making calls to customers or prospects to promote products, conduct surveys, or follow up on services. The role requires strong communication skills and often uses customer relationship management (CRM) tools to track interactions. It is commonly part of sales, marketing, or customer service operations.

How can I make $2000 a week working from home?

A call center outbound agent can potentially earn $2000 a week by working full-time, handling high call volumes, and achieving sales or performance targets. Success depends on commission structures, experience, and the ability to meet productivity goals, often requiring strong communication skills and familiarity with CRM tools.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a Call Center Outbound job?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in Indiana? The most popular types of Call Center Outbound jobs in Indiana are:
What are popular job titles related to Call Center Outbound jobs in Indiana? For Call Center Outbound jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Indiana look for? The top searched job categories for Call Center Outbound jobs in Indiana are:
Call Center Outbound jobs near you
Outbound Call Center Representative

Outbound Call Center Representative

Syra Health

Carmel, IN

Other

Posted 28 days ago

Job description

SH-871 Outbound Call Center Representative, IN
Duties/Responsibilities:
  • Responsible for providing initial contact between distinct Care Management/Quality programs and specific identified members.
  • Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE dialer system with eligible members to provide information regarding program features.
  • Primary duties may include, but are not limited to: Gathers and records appropriate member information in accordance with policies and procedures via telephone.
  • Encourages members to participate in the Care Management/Quality programs by providing information about the program, outlining program features/value and explaining available services.
  • Records call details and utilize call scripts as needed based on client requirements. Directs member inquiries to appropriate clinical staff.
  • Initiates referrals and manages consults from clinicians for participants registered in Care Management/Quality.
  • Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources.
  • Contacts physician offices to obtain demographic information or related data as needed.
Education and Experience:
  • Requires a HS diploma or the equivalent and a minimum of 6 months of experience in a telesales or customer service; or any combination of education and experience which would provide an equivalent background.
  • Computer/keyboarding proficiency strongly preferred.
  • Knowledge of company products, services and benefits preferred.

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