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Workforce Staffing Jobs in Illinois (NOW HIRING)

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge ...

Workforce Talent Advisor

Elgin, IL · On-site

$22 - $23/hr

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge ...

Workforce Optimization Analyst- Skokie, IL

Skokie, IL · On-site

$24.86 - $37.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role involves creating staffing models, generating reports, and utilizing workforce management (WFM) tools to balance resources with call demand, minimizing wait times, and maximizing agent ...

Workforce Forecasting Manager

Glenview, IL · On-site

  • Medical

  • Retirement

  • PTO

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Partner with Customer Service leaders and cross-functional teams to align staffing strategies with ...

Perform real-time monitoring of call volumes, staffing levels, schedule adherence, and agent availability, recommending staffing adjustments as needed. * Prepare and distribute workforce performance ...

Perform real-time monitoring of call volumes, staffing levels, schedule adherence, and agent availability, recommending staffing adjustments as needed. * Prepare and distribute workforce performance ...

Workforce Forecasting Manager

Waukegan, IL · On-site

  • Medical

  • Retirement

  • PTO

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Partner with Customer Service leaders and cross-functional teams to align staffing strategies with ...

Perform real-time monitoring of call volumes, staffing levels, schedule adherence, and agent availability, recommending staffing adjustments as needed. * Prepare and distribute workforce performance ...

Workforce Forecasting Manager

Waukegan, IL · On-site

  • Medical

  • Retirement

  • PTO

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Partner with Customer Service leaders and cross-functional teams to align staffing strategies with ...

External Workforce & BPO Program Manager

Villa Park, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... staffing solutions. * Build strong working relationships across functions to ensure alignment ... Contingent Workforce Program Governance * Lead cross-functional collaboration with business leaders ...

New

Workforce Forecasting Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is ... Partner with Customer Service leaders and cross-functional teams to align staffing strategies with ...

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Showing results 1-20

Workforce Staffing information

See Illinois salary details

$24.2K

$74K

$157K

How much do workforce staffing jobs pay per year?

As of Aug 18, 2026, the average yearly pay for workforce staffing in Illinois is $74,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $89,200.00 per year, depending on experience, location, and employer.

What is workforce staffing?

Workforce staffing refers to the process of recruiting, hiring, and managing employees to meet an organization's labor needs. This includes analyzing workforce requirements, sourcing candidates, conducting interviews, and ensuring that the right number of qualified workers are available when needed. Workforce staffing professionals often work in industries with fluctuating labor demands, such as warehouses, manufacturing, or retail, to ensure optimal staffing levels. Their goal is to align staffing strategies with business objectives for maximum productivity and efficiency.

What are the key skills and qualifications needed to thrive as a workforce staffing specialist?

To thrive as a Workforce Staffing Specialist, you need expertise in recruitment strategies, workforce planning, and knowledge of labor laws, often supported by a degree in human resources or a related field. Familiarity with applicant tracking systems (ATS), HRIS platforms, and data analytics tools is typically required. Strong interpersonal skills, attention to detail, and effective communication set top performers apart in this role. These competencies ensure efficient hiring processes, regulatory compliance, and the ability to match the right talent with organizational needs.

What are the typical challenges faced by professionals in workforce staffing, and how can they be managed?

Professionals in Workforce Staffing often encounter challenges such as managing fluctuating hiring demands, maintaining a pipeline of qualified candidates, and ensuring compliance with labor regulations. Balancing urgent hiring needs with long-term workforce planning requires strong organizational and communication skills. Building strong relationships with hiring managers and regularly updating sourcing strategies can help address these challenges effectively. Additionally, staying informed about labor market trends and utilizing technology for applicant tracking can streamline the staffing process.

What is the difference between Workforce Staffing vs Temporary Staffing?

AspectWorkforce StaffingTemporary Staffing
CredentialsVaries by role, often includes basic certificationsSimilar, often requiring minimal certifications
Work EnvironmentVaries from office to industrial settingsTypically short-term, project-based environments
Employer UsageUsed by companies to fill ongoing or seasonal needsUsed for short-term staffing solutions
Search & Comparison IntentFocuses on long-term staffing solutionsFocuses on immediate, short-term needs

Workforce Staffing involves providing employees for ongoing or seasonal roles, often with a focus on long-term placement. Temporary Staffing, on the other hand, emphasizes short-term, project-based roles to meet immediate staffing needs. Both serve different strategic purposes but often overlap in credentials and work environments.

What are popular job titles related to Workforce Staffing jobs in Illinois?

For Workforce Staffing jobs in Illinois, the most frequently searched job titles are:

Infographic showing various Workforce Staffing job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,050 per year, or $35.6 per hour.

$22 - $23/hr

Full-time

Posted 27 days ago


Job description

Surge Staffing is seeking a Workforce Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service Representative/Sales
PRIMARY FUNCTIONS & RESPONSIBILITIES:

  • Deliver superb customer service to clients and temporary associates
  • Must have at least 1 year of sales experience
  • Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
  • Recruit, conduct interviews and follow-up with candidates and temporary associates
  • Successfully and strategically match employee skill sets to customers' hiring needs
  • Assist in the development of business leads & retention of current clientele
  • Act as a professional and reliable liaison between temporary associates and clients
  • Maximize billable hours to increase market share and branch profits
  • Perform a variety of administrative tasks that support the overall mission of quality performance.
  • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
  • Present customers with additional Surge Staffing products and services
  • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
  • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
  • Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
  • Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

QUALIFICATIONS:

  • High school diploma required; or equivalent work experience/education greatly preferred
  • Must have sales experience at least 1 year
  • Previous experience in a supervisory or leadership role a plus
  • Previous experience in sales, human resources, or a service industry recommended
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to travel to various locations and customer sites as needed; reliable transportation a must
  • Ability to work effectively and efficiently independently as well as in a group setting
  • Sales-minded, team-oriented and exceptionally calm under pressure


EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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Employment Type: FULL_TIME