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Workforce Management Analyst Jobs in Rhode Island

Citizens

Strategic Workforce Planning Analyst

Johnston, RI · Hybrid

$85K - $110K/yr

You'll use workforce analytics, scenario modeling, and business insight to influence decisions that shape the future of the organization. What You'll Do * Assess future workforce, skill, and capacity ...

SAIC

Configuration Management Analyst

Middletown, RI · On-site

Description SAIC is seeking a detail-oriented Configuration Management Analyst to join our team in the location of Middletown, RI . In this role you will play a crucial role in developing and ...

Citizens

Strategic Workforce Planning Analyst

Johnston, RI · Hybrid

$85K - $110K/yr

You'll use workforce analytics, scenario modeling, and business insight to influence decisions that shape the future of the organization. What You'll Do * Assess future workforce, skill, and capacity ...

Brown University Health

Payroll Analyst

Providence, RI · On-site

$23.11 - $38.16/hr

The Payroll Analyst reports to the Payroll Manager. Under general supervision, ensures compliance ... Provides effective payroll support for UKG (Kronos) Workforce Management / Time and Attendance ...

Brown University Health

Payroll Analyst

Providence, RI · On-site

Provides effective payroll support for UKG (Kronos) Workforce Management / Time and Attendance ... Systems Analysts as appropriate. Processes manual checks, supplemental payrolls, stop payments ...

ASSA ABLOY

RI · On-site

$70K - $80K/yr

... for workforce management, task management, material management and fire safety & security. At the ... Effectively and efficiently analysing, implementing, and controlling the opportunities within the ...

ASSA ABLOY

Regional Sales Manager

Providence, RI · On-site

$70K - $80K/yr

... for workforce management, task management, material management and fire safety & security. At the ... Effectively and efficiently analysing, implementing, and controlling the opportunities within the ...

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Showing results 21-40

All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Rhode Island

Workforce Management Analyst information

See Rhode Island salary details

$37.7K

$95.6K

$168.9K

How much do workforce management analyst jobs pay per year?

As of Aug 10, 2026, the average yearly pay for workforce management analyst in Rhode Island is $95,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $129,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across industries such as customer service, healthcare, and retail. The role often involves data analysis, forecasting, and collaboration with management to improve operational efficiency.
More about Workforce Management Analyst jobs
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What job categories do people searching Workforce Management Analyst jobs in Rhode Island look for? The top searched job categories for Workforce Management Analyst jobs in Rhode Island are:
What are popular job titles related to Workforce Management Analyst jobs in RI? For Workforce Management Analyst jobs in RI, the most frequently searched job titles are:
Workforce Management Analyst jobs near you
Infographic showing various Workforce Management Analyst job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $95,557 per year, or $45.9 per hour.

Configuration Management Analyst

Science Applications International Corporation

Middletown, RI

Full-time

Re-posted 10 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services

Job description

SAIC is seeking a detail-oriented Configuration Management Analyst to join our team in the location of Middletown, RI . In this role you will play a crucial role in developing and tracking configuration documentation, data, and software for our technical products, services, and processes. As well as, ensuring configuration items (CIs) are properly stored and controlled throughout their lifecycle. You will collaborate with cross-functional teams, including engineers, product managers, and subject matter experts, to gather information, ensure accurate and comprehensive documentation, and timely delivery to the government customer.

Responsibilities:

  • Utilize configuration management tools and systems to track and control configuration items throughout the development lifecycle. (Familiarity with SharePoint platform is a plus).
  • Assist in maintaining accurate records and documentation of the status and history of configuration items. Including tracking changes, updates, releases, and ensuring that the internal configuration management database is up to date.
  • Assist in monitoring and auditing configuration changes to ensure compliance with established processes and procedures.
  • Provide support to development teams on configuration management-related tasks and inquiries.
  • Contribute to the identification and implementation of process improvements to enhance the efficiency and effectiveness of configuration management practices.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Education and Experience:

  • Bachelor's degree in Communications, Computer Science or a related field and five (5) years experience working directly as a CM of a Team.
  • Strong attention to detail and ability to maintain accurate and up-to-date configuration documentation.
  • Understanding of configuration management principles and concepts including understanding of creating and maintaining bills of material (BOMs) and/or baselines (BLs).
  • Excellent written and verbal communication skills, with the ability to convey complex technical concepts in a clear and concise manner.

Clearance:

  • Must have the ability to obtain SECRET clearance; active SECRET or above preferred.

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