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Workforce Management Analyst Jobs in California (NOW HIRING)

Management Analyst

Hemet, CA · On-site

$83K - $111K/yr

The Management Analyst researches and analyzes data for complex projects that may cross departments and/or service agencies. Establishes and maintains complete files and records related to assigned ...

Los Angeles World Airports (LAWA) is seeking a highly motivated and analytical professional to serve as a Management Analyst within the Human Resources Division's Budget Section. This position plays ...

MANAGEMENT ANALYST III

Salinas, CA · On-site

$8.8K - $12K/mo

Management Analyst III | Job Details tab | Career Pages PLEASE NOTE: APPLICATION DEADLINE IS MONDAY 8/10/26 @ 11:59 P.M. Position Information Under direction, manages and provides administrative ...

LAWA's Airport Development Group (ADG) is seeking a detail-oriented Management Analyst to support the administration of consultant contracts that drive critical airport development projects. This ...

The Position The City of Oakland is an equal-opportunity employer that values workforce diversity ... The Budget & Management Analyst performs professional-level assignments related to the City budget ...

Management Analyst III

Sacramento, CA · On-site

$8.3K - $11K/mo

The Management Analyst level is dependent on the complexity and scope of the assignment. Positions are assigned to Management Analyst III if they are responsible for managing and providing ...

Management Analyst I/II

Carpinteria, CA · On-site

$72K - $109K/yr

Management Analyst I: $34.80 - $47.85/hour ($72,378.87 - $99,520.26 annually) Management Analyst II: $38.36 - $52.75/hour ($79,797.15 - $109,721.09 annually) plus a generous benefits package The City ...

DT Pro is seeking a Management Analyst to join our team in Norco, CA. This position will be responsible for collecting and analyzing workload planning data, execution data, business and operational ...

Partner with clients to analyze their current asset and workforce management systems and identify areas for improvement. * Collaborate with cross-functional teams to ensure solutions align with ...

DT Pro is seeking a Management Analyst to join our team in Norco, CA. This position will be responsible for collecting and analyzing workload planning data, execution data, business and operational ...

Showing results 21-40

Workforce Management Analyst information

See California salary details

$38K

$96.3K

$170.2K

How much do workforce management analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for workforce management analyst in California is $96,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $130,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is a workforce management analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a workforce management analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

Is a Workforce Management Analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities for career growth, requires analytical skills, and is in demand across industries such as customer service, healthcare, and retail. The role often involves data analysis, forecasting, and collaboration with management to improve operational efficiency.
What are the most commonly searched types of Workforce Management Analyst jobs in California? The most popular types of Workforce Management Analyst jobs in California are:
What job categories do people searching Workforce Management Analyst jobs in California look for? The top searched job categories for Workforce Management Analyst jobs in California are:
What cities in California are hiring for Workforce Management Analyst jobs? Cities in California with the most Workforce Management Analyst job openings:
What are popular job titles related to Workforce Management Analyst jobs in CA? For Workforce Management Analyst jobs in CA, the most frequently searched job titles are:
Infographic showing various Workforce Management Analyst job openings in California as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, 3% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $96,298 per year, or $46.3 per hour.

Management Analyst

City of Hemet, CA

Hemet, CA • On-site

$83K - $111K/yr

Full-time

Medical, Dental, Vision, Life

Posted 23 days ago


Job description

Salary : $83,280.00 - $111,612.00 Annually
Location : City of Hemet, 510 E Florida Ave., Hemet, CA
Job Type: Full Time
Job Number: 26/27-003
Department: Fire Department
Opening Date: 07/15/2026
Closing Date: 8/12/2026 5:00 PM Pacific
THE CITY
**THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER**
The City of Hemet is accepting applications for current and future vacancies for the position of Management Analyst. There is currently one vacancy in the Fire Department. Are you ready to make a meaningful impact behind the scenes of a fast-paced, mission-driven team? The City of Hemet Fire Department is looking for a proactive, resourceful, and detail-savvy Management Analyst to help support our critical operations and strategic initiatives. This is a unique opportunity to be part of a department that's dedicated to protecting and serving the community-while using your analytical skills to drive efficiency, support decision-making, and help shape the future of fire services in Hemet. If you're passionate about public service and thrive in a collaborative, purpose-driven environment, we encourage you to apply and join our Fire family!
All candidates will be required to submit a cover letter and resume at the time of application.
Summary Description
Under general direction, to assist management in performing a wide variety of staff functions, including the analysis of various operations and procedures, preparation of council and commission agenda reports and budgets and to present findings either orally or in writing.
CLASS CHARACTERISTICS
The Management Analyst is a professional level classification in which incumbents are expected to perform the full scope of professional staff assistance duties with minimum supervision. Successful performance requires a thorough knowledge of governmental operational procedures and the ability to exercise sound independent judgment. Works independently, leads internal committees and task forces.
EXAMPLES OF DUTIES - Examples of duties performed by employees in this class may not include all required duties, nor are all listed tasks necessarily performed by everyone in this class.
The Management Analyst researches and analyzes data for complex projects that may cross departments and/or service agencies. Establishes and maintains complete files and records related to assigned functions; and researches and retrieves data from a variety of sources. Researches, prepares and presents reports to the city council, commissions and the community, including power point presentations. Coordinates grant administration prepares manuals, departmental correspondence, and various informational surveys; with various divisions and departments of the City, as well as other governmental agencies, incumbents are responsible for performing entry level to advanced level financial, budgetary, project management, administrative, and policy analyst activities in general professional staff support of a department establishes positive working relationships with representatives of community organizations, state and local agencies and associations, city management and staff, and the public. Coordinates and administers special programs and/or events, which includes: publicizing programs; processing invoices; developing and monitoring budget; and performing other related activities. Collects, compiles, analyzes, and presents data and/or findings; makes recommendations based on findings; prepares a variety of reports and/or correspondence related to projects, studies, and/or program data. Develops and monitors budgets with authority for all things business and financial from the Department Director; estimates funding requirements and future expenditures; analyzes funding sources. This incumbent may supervise lower level staff. Performs other duties of a similar nature or level.
Knowledge, Skills and Abilities
KNOWLEDGE
  • Applicable Federal, State, and Local laws, codes, rules, and regulations;
  • Thorough knowledge of various research methods and techniques used in public administration;
  • Contract management principles and practices;
  • Research and statistical methods;
  • Project management methods;
  • Public relations principles;
  • Analytical methods;
  • Report writing techniques.
  • Thorough knowledge of various computer applications;
  • Considerable knowledge of the principles and practices of public administration and governmental organizations affecting the areas of assigned responsibility;
  • Knowledge of accounting and budgeting principles.

ABILITY
  • Using computers and related software applications;
  • Monitoring compliance with applicable governmental regulations;
  • Ability to conduct a variety of management studies, prepare reports, and present information;
  • Ability to apply and develop solutions to situations or problems;
  • Ability to compile and interpret statistics;
  • Ability to establish and maintain effective working relationships with City employees and the general public;
  • Excellent written and oral communication skills.
  • Supervise, organize and review the work of lower-level staff as assigned.
  • Demonstrate an awareness and appreciation of the cultural diversity of the community.

MINIUMUM QUALIFICATIONS
Education:
Equivalent to a Bachelor's degree from an accredited college or university with major course work in public administration or business administration or a closely related field. A Master's degree may be preferred for some positions.
Experience:
Two years (full-time equivalent) of increasingly-responsible administrative, analytical and/or budgetary experience related to assigned area. Experience in administering programs in a governmental jurisdiction is highly desirable.
CERTIFICATIONS/LICENSES
Possession of, or ability to obtain, an appropriate, valid driver's license.
Supplemental Information
Environmental Conditions
Employees work in an office environment with moderate noise levels; controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Exposure to computer screens.
May require occasional attendance at off-site meetings or training.
Physical Conditions
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.
Selection Process
All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may include any combination of a written exam, oral board interview, and/or skills assessment to further evaluate job-related qualifications. Candidates who successfully complete the selection process will be placed on an eligibility list which will remain valid for a minimum of six months.
Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required.
RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED.
CANDIDATES WHO REQUIRE REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.
THE PROVISIONS IN THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
Management/Confidential Personnel
Benefits Summary
(Updated January 2026)
The following is a summary of the provided benefits to full-time employees in the Confidential Personnel unit. For further information, please refer to the Confidential Personnel Resolution.
Retirement: The City contracts with the California Public Employees Retirement System (CalPERS).
  • Classic Members: 2.5% at 55 Formula; 1959 survivor benefit; final compensation based on single highest year; employee contributes 8% (no Social Security deduction).
  • PEPRA (New) Members: 2% at 62 Formula; 1959 survivor benefit; final compensation based on a three-year average; employee contributes 50% of total normal cost, currently 8.0% (no Social Security deduction).

Medical Coverage:
  • The City contributes 100% of premium for employee only coverage on the City's Kaiser plans.

Plan Year 2025/2026
(September 2025- August 2026)
Dental & Vision Coverage:
  • The City pays 100% of the premium for dental & vision coverage for employees and their dependents.

Life & Long-Term Disability Insurance:
  • The City pays 100% of the premium for a term-life insurance policy of $50,000.
  • The City pays 100% of the premium for long-term disability insurance.

Deferred Compensation:
  • The City contributes 2% of employee's monthly salary.
  • The City will match voluntary employee contributions up to $150 per month.
  • The City contributes $125 per month toward retiree medical benefits.

Educational Reimbursement:
  • The City will provide up to $2,500 per calendar year, subject to terms set forth in the Confidential Personnel Resolution.

Educational Incentive:
  • The City will pay $200 per month to employees with eligible Bachelor's Degree exceeding minimum requirement for position.

Leave Accruals:
  • Employees earn up to the following amounts of leave:
    • Hourly employees starting at 144 hours, Exempt employees starting at 248 hours annually
    • 8 hours per month Sick Leave
    • 12 paid Holidays & 2 floating holidaysper year

Bilingual Pay:
  • The City will provide $100 per month for eligible assignments based on the City's needs for bilingual skill and successful completion of a test.

Work Schedule:
  • The City participates in flexible work scheduling based on providing appropriate coverage and adequate service to the public.

Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Hemet.
01
Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Please do not indicate "see resume". The rating of the supplemental questions may determine your application status and/or rank on the eligibility list. I have read and understand the statement above concerning submission of supplemental questionnaire responses.
  • Yes
  • No

02
The Management Analyst performs a broad range of duties that include budget management, writing reports, conducting research, developing and managing programs, project management, and acting as a liaison between departments. Please describe how your education and prior work experience match these diverse roles.
03
Please describe any budget administration or accounting experience that you may have.
04
How many years of experience do you have working for a city, water agency, or other government agency?
  • 1 - 2 Years
  • 3 - 5 Years
  • 6 - 9 Years
  • 10+ Years
  • None

05
Do you possess a Bachelor's Degree in public administration, business administration, or closely related field?
  • Yes
  • No

06
Please indicate each of the following areas in which you have experience. (Check all that apply)
  • Budget administration
  • Grant writing/reporting
  • Preparing staff reports for governing bodies

07
Briefly describe your experience with data management including the conversion of raw data to get meaningful information.
08
Do you have knowledge in the area of fund development, business, personnel, grant-in-aid, technical writing, or public administration?
  • Yes
  • No

09
How many years of experience do you have initiating, developing and maintaining constructive working relationships with stakeholders outside of your immediate work group or organization?
  • No experience
  • Up to 2 years
  • More than 2 years

10
Please describe your experience managing state and federal grants. Be specific about your role, the purpose of the grants and the amount of the grant(s). If no experience, type N/A.
11
Describe your experience with financial systems and include the names of the syst