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Workforce Management Analyst Remote Jobs in Raleigh, NC

Acxiom

Decision Support Analyst (Remote)

Raleigh, NC · Remote

Point‐of‐contact for clients with business solution definition through campaign management and ... Provides data, analysis, and recommendations to support multiple technical operations, assuring ...

SAS

Senior Software Pricing Analyst

Cary, NC · On-site +1

Senior Software Pricing Analyst- Remote, US or Hybrid in Cary, North Carolina We're a leader in ... Manage the pricing and packaging for the SAS product portfolio * Conduct market and competitive ...

CAI

AI Enablement Manager - Workforce Solutions

Raleigh, NC · On-site +1

$150K - $160K/yr

Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... If you have strong program management experience, technical fluency across AI and enterprise ...

HonorVet Technologies

GIS Analyst

Raleigh, NC · Remote

HonorVet Technologies (SDVOSB) is a certified veteran-owned staffing and workforce solutions ... Remote Job Summary * Role requires 3+ years of relevant experience and proven expertise in ...

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Workforce Management Analyst Remote information

See Raleigh, NC salary details

$37.4K

$94.9K

$167.7K

How much do workforce management analyst remote jobs pay per year?

As of May 28, 2026, the average yearly pay for workforce management analyst remote in Raleigh, NC is $94,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $128,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Raleigh, NC? For Workforce Management Analyst Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Raleigh, NC look for? The top searched job categories for Workforce Management Analyst Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Workforce Management Analyst Remote jobs? Cities near Raleigh, NC with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 77% Full Time, 10% Part Time, 4% Temporary, and 7% Contract. Highlights an 67% Physical, and 33% Remote job distribution, with an average salary of $94,852 per year, or $45.6 per hour.
Manager, Labor Planning and Workforce Management

Manager, Labor Planning and Workforce Management

Advance Auto Parts

Raleigh, NC • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Job Summary:
The Manager of Labor Planning & Workforce Management supports the development, execution, and continuous improvement of labor forecasting, scheduling, and workforce optimization across a multi-location organization.
This role focuses on operational execution and analytical support of the labor planning lifecycle, partnering with Operations, Finance, HR, and Technology teams to ensure accurate data and forecasts, accurate demand generation, compliant schedules, and effective use of Workforce Management (WFM) tools. The role serves as a key contributor and emerging subject-matter expert within the WFM function.
What will you do?
Labor Forecasting & Planning
  • Support the development and maintenance of labor forecasts using historical data, seasonality, and business drivers
  • Assist in managing labor plans aligned to operational demand and productivity standards
  • Monitor forecast accuracy and performance metrics (e.g., MAPE, variance, schedule accuracy) and report insights
  • Help reconcile labor forecasts with budgets and identify risks or variances
  • Work continuously to improve forecast accuracy and labor efficiency
Scheduling & Workforce Optimization
  • Support labor law compliant labor scheduling strategies that balance customer demand, productivity, and employee experience
  • Analyze labor KPIs including coverage, productivity, schedule adherence, and labor cost
  • Partner with field leaders to support adoption of standard WFM practices
  • Assist in ensuring schedules align with federal, state, and local labor regulations (meal/rest rules, predictive scheduling where applicable)
Workforce Management Systems
  • Serve as a functional system admin of the Workforce Management platform
  • Support system configuration, testing, upgrades, and enhancements
  • Help troubleshoot system issues and partner with IT or vendors to resolve defects
  • Support system integrations with POS, HR, payroll, and finance platforms
  • Assist with documentation, training materials, and user adoption efforts
Collaboration & Development
  • Partner cross-functionally with Operations, Finance, HR, and Technology teams
  • Translate labor analytics into clear summaries and recommendations for stakeholders
  • Support documentation of labor standards, forecasting methods, and system processes
  • Participate in projects and initiatives that build WFM expertise and leadership capability
Qualifications:
Qualifications
Education
  • Bachelor's degree in Business, Operations, Analytics, or a related field
Experience
  • 4-7 years of experience in Workforce Management, labor planning, and operations
  • Experience in leading projects, influencing stakeholders, or mentoring others preferred
Technical Skills
  • Working knowledge of WFM platforms (e.g., UKG, Reflexis, Blue Yonder, or similar)
  • Understanding of labor forecasting drivers, labor standards, and scheduling rules
  • Comfortable working with system constraints and operational requirements
Analytical Skills
  • Strong proficiency in Excel and data analysis
  • Exposure to BI tools (Power BI, Tableau, or similar) preferred
  • Ability to communicate insights clearly and concisely
Preferred Qualifications
  • Experience supporting retail, service-based, or multi-unit operations
  • Exposure to labor compliance requirements
  • Interest in analytical modeling, forecasting, and optimization
  • Relevant coursework or certifications in analytics or operations
Key Competencies
  • Strong analytical and problem-solving skills
  • Detail-oriented with an operational mindset
  • Willingness to learn and grow into greater ownership
  • Ability to balance data insights with practical execution
  • Effective communication and collaboration skills
  • Ability to document processes and follow governance standards

Location & Work Availability:
This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina.
Benefits Summary:
We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here: https://jobs.advanceautoparts.com/us/en/benefits
Company Overview:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of January 3, 2026, Advance operated 4,305 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 809 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, or local protected class.
#LI-EM1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
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About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

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