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Workforce Management Analyst Remote Jobs in Raleigh, NC

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity ...

micro1 AI

Revenue Operations Manager - Remote

Cary, NC · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Revenue Operations Manager - Remote

Raleigh, NC · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Revenue Operations Manager - Remote

Durham, NC · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Accounts Receivable Manager - Remote

Durham, NC · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

micro1 AI

Accounts Receivable Manager - Remote

Cary, NC · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... workforce. micro1 is an equal opportunity employer. All qualified applicants will receive ...

Wood Plc

Distribution Engineer (remote)

Raleigh, NC · On-site +1

Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Analysis Software (SpidaCalc, Pole Foreman, PLS-CADD)- Experience mentoring junior staff ...

Wood Plc

Distribution Engineer (remote)

Raleigh, NC · On-site +1

Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Analysis Software (SpidaCalc, Pole Foreman, PLS-CADD)- Experience mentoring junior staff ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Remote JobsWorkforce Management Analyst Remote Jobs in Raleigh, NC

Workforce Management Analyst Remote information

See Raleigh, NC salary details

$37.4K

$94.9K

$167.7K

How much do workforce management analyst remote jobs pay per year?

As of Jul 12, 2026, the average yearly pay for workforce management analyst remote in Raleigh, NC is $94,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $128,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Raleigh, NC? For Workforce Management Analyst Remote jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Raleigh, NC look for? The top searched job categories for Workforce Management Analyst Remote jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Workforce Management Analyst Remote jobs? Cities near Raleigh, NC with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 81% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $94,852 per year, or $45.6 per hour.
Clinical Quality Analyst (Full-time Remote, North Carolina Based)

Clinical Quality Analyst (Full-time Remote, North Carolina Based)

Alliance

Morrisville, NC • On-site, Remote

$79K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

The Clinical Quality Analyst manages the quality review process for care management programs. Incumbents conduct quality reviews of internal data and processes to identify trends/patterns that impact service/system quality and may require interventions.
This position is fulltime remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required.
Responsibilities & Duties
Analyze Care Management documentation and activities to ensure compliance
  • Review the quality-of-Care Management internal processes/plans and provider information, such as Person-Centered Plans or chart notes, for alignment with procedures and/or best practices
  • Audit Care Management clinical documentation, case interventions, and, if available, staff phone recordings to ensure alignment with program descriptions, workflows, internal policies, evidence based clinical guidelines, NCQA guidelines, CMS guidelines, and regulatory guidelines (when applicable)
  • Identify and escalate situations which may pose quality, compliance, and safety risks that may adversely affect business operation
  • Evaluate clinical appropriateness of decisions, recommendations, and actions within Care Management documentation
  • Interpret qualitative and quantitative information to appropriately document findings
  • Make recommendations for improvement related to any records reviewed and write reports of findings
  • Identify system and/or operational issues hindering the attainment of quality performance standards as defined by NCQA standards, applicable state and Federal laws and regulations

Analyze Data and Report on findings
  • Generate monthly Care Management Quality reports on Staff performance to submit to Directors, Managers, and Supervisors
  • Provide written feedback to Directors, Managers and Supervisors concerning quality concerns pertaining to individual performance, compliance risks/trends, root cause analysis and any system or process improvements recommended

Evaluate knowledge gaps of staff and coordinate training
  • Evaluate knowledge gaps of the staff and collaborate with Care Management Leadership to coordinate learning and training opportunities with the Care Management Training team
  • Monitor training of staff for effectiveness and impact of outcomes from enhanced training

Minimum Requirements
Graduation from an accredited school of Nursing with a Registered Nurse (RN) license and three (3) years of experience providing care management to individuals in the following populations; Traumatic Brain Injuries (TBI), Intellectual/Developmental Disabilities (I/DD), Mental Health/Substance Use Disorders (MH/SUD), Severe Mental Illness (SMI), or Physical Health (PH)
Or
Master's degree in Health, Psychology, Sociology, Social Work, or another relevant Human Services field from an accredited college/university with a North Carolina Clinical license (LCSW, LCMHC, LMFT, LPA) and three (3) years of experience providing care management to individuals in the following populations; Traumatic Brain Injuries (TBI), Intellectual/Developmental Disabilities (I/DD), Mental Health/Substance Use Disorders (MH/SUD), Severe Mental Illness (SMI), or Physical Health (PH)
Required experience
  • Experience with Care plans, comprehensive assessments, care management interventions, and service engagement activities
  • Medicaid Managed Care
  • Integrated care (behavioral and physical health)

Preferred Experience
  • Auditing Clinical documentation

Preferred Certification-
  • Certified Care Manager (CCM)

Special Requirement
Current, active, unrestricted NC clinical license such as RN, LCSW, LMHC, or LMFT to practice as a health professional within the scope of licensure in the state of North Carolina.
Knowledge, Skills, & Abilities
  • Knowledge of North Carolina State and Federal rules and requirements related to the service continuum in North Carolina
  • Knowledge of Tailored Plan, Integrated Care and Care Management processes and regulatory requirements
  • Knowledge of best and promising practices for behavioral & physical health and/or intellectual/developmental disabilities
  • Microsoft Excel, Word, PowerPoint, SPSS, and Survey Monkey (or other online survey tool)
  • Strong clinical skills
  • Problem solving skills
  • Interpersonal Skills
  • Strong Analytical skills
  • Problem solving and conflict resolution skills
  • Strong diplomacy skills and discretion
  • Highly effective communication skills
  • Ability to negotiate and resolve issues with minimal assistance

Salary Range
$79,425 - $101,267/ Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Want to learn more about what it's like work as part of the Care Management Team? Click on our video to learn more: https://youtu.be/1GZOBFx61QU
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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