Remote Workforce Management Jobs in Raleigh, NC (NOW HIRING)

Job Description

Position Summary

The Labor Analyst, Workforce Labor Analytics supports the Workforce Management and Business Analytics functions by delivering actionable labor insights, reporting, forecasting support, and operational analytics that drive productivity, labor optimization, and workforce performance.

This role serves as a key analytical resource responsible for developing reports and dashboards, maintaining labor and workforce data integrity, supporting forecasting and planning activities, and providing analytical support for workforce management initiatives. The analyst partners closely with Operations, Finance, HR, Payroll, Technology, and Field Leadership to identify trends, improve labor efficiency, support decision-making, and ensure accurate workforce planning processes.

The position combines advanced business analytics responsibilities with hands-on workforce management support, helping bridge operational execution and strategic workforce planning.

Key Responsibilities

• Business Analytics & Reporting

• Develop and maintain Power BI dashboards, scorecards, and reporting solutions supporting labor, productivity, scheduling, and operational performance metrics.
• Analyze workforce and operational data to identify trends, risks, and business opportunities, translating findings into actionable recommendations.
• Ensure data integrity through validation, reconciliation, and continuous improvement of reporting processes and analytics tools.

• Labor Forecasting & Workforce Planning

• Support labor forecasting, budgeting, and planning processes using historical performance, business drivers, and operational demand.
• Monitor forecast accuracy, labor productivity, and key workforce performance metrics, identifying variances and improvement opportunities.

• Workforce Management Systems & Operational Support

• Support workforce management system administration, including data loads, organizational updates, testing, and approved configuration changes.
• Troubleshoot system and user issues, coordinate resolutions, and ensure reliable operation of interfaces, integrations, and scheduled processes.

• Continuous Improvement & Strategic Support

• Identify and implement opportunities to automate reporting, improve analytics capabilities, and enhance workforce planning processes.
• Support cross-functional projects related to labor optimization, workforce management, and operational efficiency.

Qualifications

• Education

• Bachelor's degree in Business, Operations, Analytics, or a related field

• Experience

• 2+ years of experience in Workforce Management, HR Systems or related field.

• Technical Skills
  • Strong SQL skills required.
  • Familiarity with data warehouse environments such as Snowflake. Databricks etc.
  • Working knowledge of Python, R, or other analytical programming languages.
• Analytical Skills

• Strong proficiency in Excel and data analysis
• Exposure to BI tools (Power BI, Tableau, or similar
• Ability to communicate insights clearly and concisely

Preferred Qualifications

• Experience supporting retail, service-based, or multi-unit operations
• Interest in analytical modeling, forecasting, and optimization

• Key Competencies
• Strong analytical and problem-solving skills
• Detail-oriented with an operational mindset
• Willingness to learn and grow into greater ownership
• Ability to balance data insights with practical execution
• Excellent communication and collaboration skills
• Ability to document processes and follow governance standards

Work Requirements

Limited off-hours availability may be required for critical loads, releases, incidents, or other time-sensitive WFM cycles. Occasional travel may be required. Duties may evolve with business needs.

Company Overview:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. Advance operates 4,500+ stores and distribution centers in the United States, Puerto Rico, and the U.S. Virgin Islands. The Company also serves independently owned CarQuest branded stores across these locations in addition to Mexico and various Caribbean Islands. When you join our team, you become one of 60,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities, and each other every day.
Location & Work Availability:
This position is 4 days in office, 1 day remote per week, based at our corporate headquarters in Raleigh, North Carolina (North Hills)
Benefits Summary:
We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here: https://jobs.advanceautoparts.com/us/en/benefits
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, or local protected class.




We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.


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