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Remote Workforce Management information
See Raleigh, NC salary details
$24.3K - $36.4K
5% of jobs
$45.6K is the 25th percentile. Wages below this are outliers.
$36.4K - $48.5K
26% of jobs
The median wage is $60.6K / yr.
$48.5K - $60.6K
19% of jobs
$60.6K - $72.7K
11% of jobs
$84.8K is the 75th percentile. Wages above this are outliers.
$72.7K - $84.8K
14% of jobs
$84.8K - $96.9K
10% of jobs
$96.9K - $109K
4% of jobs
$109K - $121.2K
7% of jobs
$121.2K - $133.3K
1% of jobs
$133.3K - $145.4K
1% of jobs
$145.4K - $157.5K
1% of jobs
$24.3K
$74.3K
$157.5K
How much do remote workforce management jobs pay per year?
What is a Remote Workforce Management job?
A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.
What are some of the common challenges faced in Remote Workforce Management and how can they be addressed?
One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.
What are the key skills and qualifications needed to thrive in the Remote Workforce Management position, and why are they important?
To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.
Commercial Lines Account Manager (hybrid/remote)
National Financial PartnersRaleigh, NC โข On-site, Remote
Full-time
Medical, Retirement, PTO
Posted 6 days ago
Job description
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com .
Summary of Role:
This is a service position managing your own book of business. The primary function of this position is to provide quality service to clients and cross-sell/account-round within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company and designated middle-market accounts. The AM will manage and control relationships with clients in collaboration with Producers and/or Account Executives, where applicable. This is a generalist book including surplus lines and coastal placements. You should have experience with coastal placements and with the FL market. This is highly preferred.
Daily servicing of clients will include contract analysis, coverage and exposure analysis, endorsement activity, routine coverage and billing questions, problem-solving, renewal control, preparation of quotes/proposals, binding coverage, and claim reporting and follow-up. The AM will assist Producer(s) with the above functions as needed.
The AM should have P&C experience and an active license. Ideally have knowledge and experience in select commercial insurance including, but not limited to, commercial auto, property, general liability, umbrella, inland marine, workers compensation, and flood. As needed, the AM will coordinate with Producers on strategic account issues and potential problems.
This is a full-time position, ideally working hybrid from our Summersville WV or Palm Beach Gardens, FL office. We will consider a remote option for well-experienced Commercial Lines candidates with coastal placements.
Job Goals:
- Give the most prompt, accurate, and courteous service that customers have ever received...anywhere.
- Increase revenue by rounding out commercial lines accounts.
- Develop relationships that lead to new business sales.
- Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations
- Provide consistent, accurate, timely, and pertinent communication to clients
- Resolve/assist with any service issues/questions
- Assist clients in making appropriate coverage changes, making each contact a marketing opportunity
- Inform and educate clients about coverage, exclusions and exposures and document electronic files accordingly
- Respond to clients' needs by providing/producing binders, certificates, policies, auto id cards, evidences of insurance, and other related items accurately and on time
- Monitor and review client satisfaction
- Electronically document all communication with clients
- Review policies
- As appropriate, market, negotiate, prepare and analyze alternative renewal options
- Develop written, graphic, and electronic renewal materials as appropriate
- Follow established agency procedures for effective utilization of agency management system
- Take advantage of personal and professional development opportunities such as continuing education, professional designations, and in-house training
- Adhere to all state laws and regulations regarding insurance agents (licensing, continuing education, etc)
- Assist with or complete other tasks as directed by agency management
- Property and casualty insurance license upon hire is required
- At least 2 years of experience in commercial or personal lines insurance, with an understanding of underwriting, coverage and rate analysis
- In-depth knowledge of insurance coverages and an ability to communicate this knowledge clearly to clients and underwriters
- Must understand coastal placements and marketplace trends and best practices to meet clients' needs
- Strong written and verbal communication skills
- Ability to prioritize and self-manage workload
- Proficiency in Microsoft Word and Excel
- EPIC experience is preferred, but will consider other agency management system experience
- If not experienced with EPIC and seeking a remote role, on-site training is required in one of our select East Coast offices
What We Offer
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
About National Financial Partners
Sourced by ZipRecruiter
Industry
Personal services
Company size
5,001 - 10,000 Employees
Headquarters location
New York City, NY, US