Workflow Manager Jobs (NOW HIRING)

JMark is Hiring: Workflow Manager - OUSD(R&E) Specialized Program Support Services
Location: Pentagon / National Capital Region
Clearance: TS/SCI required
Client: Office of the Under Secretary of Defense for Research & Engineering (OUSD(R&E))
Position Type: Full-time, Onsite, Government Contract Support
About the Role
JMark is seeking a forward-leaning, hyper-organized, mission-driven Workflow Manager to support the Office of the Under Secretary of Defense for Research & Engineering (OUSD(R&E)). If you're the kind of person who hears "tasker" and immediately thinks "challenge accepted," this role is your operational playground.
The ideal candidate is a maestro of correspondence, a guardian of suspense dates, a navigator of CATMS, and an unshakeable voice of clarity for senior leadership. You'll be the connective tissue that keeps high-priority actions moving, polished, and delivered with precision.
Key Responsibilities
2.1 - Task & Product Review
• Review reports, memos, and correspondence packages for completeness, structure, content, and format.
• Ensure every product is fully responsive, clear, readable, and aligned with the originating request.
• Maintain tactical awareness of all tasks across the organization-proactively seek updates and drive actions to timely closeout.
• Draft, edit, and prepare documents and reports using information drawn from diverse acquisition and program sources.
2.2 - CATMS Management
• Monitor the Correspondence and Task Management System (CATMS) daily.
• Ensure all taskers are appropriately triaged, assigned, tracked, and completed within defined timelines.
2.3 - Leadership Correspondence Support
• Translate senior leadership decisions into clear, actionable written correspondence for signature.
• Validate composition, coordination, logic flow, and accuracy of documents.
• Assess workload and rapidly shift priorities, routing, or timelines based on mission impacts.
2.4 - Tasker Prioritization & Follow-Through
• Evaluate tasks using deep organizational knowledge of OUSD(R&E).
• Track suspense dates proactively and coordinate with assigned offices to drive completion.
2.5 - Executive-Level Interaction & Documentation
• Manage sensitive issues across DoD senior leadership, Military Departments, GAO, IG, CCDRs, OMB, Congress, and industry partners.
• Draft high-visibility documents requiring independent judgment, flawless formatting, and professional polish.
• Assemble enclosures, references, and all supporting documentation for senior-level concurrence, approval, or signature.
2.6 - Correspondence Routing & Control
• Process incoming/outgoing correspondence, recommending format or content improvements.
• Maintain correspondence tracking systems reflecting real-time status.
• Ensure accountability of classified materials and handle special, expedited packages (White House, SecDef, DoJ, FTC, Congress).
• Provide pickup, delivery, and routing support across the organization.
2.7 - Records Management Leadership
• Develop and maintain policies and standards ensuring compliance with federal laws and agency requirements.
• Support R&E transition to an electronic records-management environment.
• Assist Records Officers, Security, Legal, IT, and leadership with operational and programmatic efforts.
• Support federal data requests-including NARA-and distribute classified/unclassified material.
2.8 - Senior Staff Support & Process Improvement
• Oversee correspondence activity, statuses, and compliance for DoD directives and issuances.
• Identify action types for incoming documents and coordinate with the appropriate offices.
• Develop training presentations on correspondence workflows and office automation.
• Track adherence to procedures and recommend improvements to optimize efficiency.
Qualifications
• Active TS/SCI clearance (required)
• 5-10+ years of DoD or federal workflow/correspondence management experience
• Expert-level writing, editing, and document-prep skills
• Familiarity with CATMS, records management, and executive-level correspondence standards
• Ability to manage shifting priorities in a high-tempo environment
• Strong interpersonal communication; comfortable interfacing with senior leaders across the DoD enterprise
Why JMark?
. We empower our team with support, growth, and a culture that blends sharpened professionalism with mission-driven heart. You'll join a high-trust, high-impact, future-focused environment where your expertise actually matters.
If you thrive on structure, strategy, and steering the ship toward on-time, on-point execution, this is your moment. Your seat at the table is waiting.