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Wellness Receptionist Jobs (NOW HIRING)

Kerzner International

Receptionist (Wellness)

Big Sky, MT · On-site

$17.50 - $23/hr

Receptionist (Wellness) (15564) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring ...

Benchmark Electronics, Inc.

Receptionist

Danvers, MA · On-site

$17.75 - $19/hr

As the Front Desk Receptionist, you serve as the information referral center for our residents ... Physical & Mental Health Wellness Programs * 401k Retirement Plan with Company Match * Medical ...

benchmark

$17.50 - $18.75/hr

The Arbors of Bedford are looking for a Part Time Receptionist to join their team! $17.50-18.75/HR ... Physical & Mental Health Wellness Programs * 401k Retirement Plan with Company Match * Medical ...

Benchmark Electronics, Inc.

Receptionist

Bedford, NH · On-site

$17.50 - $18.75/hr

The Arbors of Bedford are looking for a Part Time Receptionist to join their team! $17.50-18.75/HR ... Physical & Mental Health Wellness Programs * 401k Retirement Plan with Company Match * Medical ...

Alamo Group

Receptionist

New Braunfels, TX · On-site

$14 - $18.50/hr

Employee Wellness and Assistance Programs * Professional Learning and Development Resources ... Alamo Group Inc. is accepting applications to fill a Receptionist position at its Corporate ...

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Wellness Receptionist information

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How much do wellness receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for wellness receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a wellness receptionist?

Wellness Receptionists are front-desk professionals who manage the reception area of wellness centers, spas, fitness studios, or holistic health clinics. They greet clients, handle scheduling and appointment bookings, answer phone calls, and provide information about services offered. Additionally, they may process payments, maintain client records, and ensure the reception area is welcoming and organized. Their role is vital in creating a positive first impression and supporting the smooth operation of the wellness facility.

What are some common challenges wellness receptionists face in managing client appointments and front desk operations?

Wellness Receptionists often juggle multiple tasks, including answering phones, scheduling appointments, and greeting clients, which can sometimes create a fast-paced and demanding front desk environment. Managing last-minute cancellations or overlapping bookings requires strong organizational skills and attention to detail. Additionally, Wellness Receptionists must maintain a calm and welcoming demeanor, even during busy periods, to ensure a positive experience for every client and effective communication with wellness practitioners.

What are the key skills and qualifications needed to thrive as a wellness receptionist, and why are they important?

To thrive as a Wellness Receptionist, you need excellent organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and basic office equipment is typically required. Outstanding customer service, professionalism, and strong interpersonal communication are crucial soft skills for creating a welcoming environment. These competencies ensure efficient front-desk operations, positive client experiences, and smooth coordination within wellness facilities.

What is the difference between Wellness Receptionist vs Front Desk Coordinator?

AspectWellness ReceptionistFront Desk Coordinator
CredentialsHigh school diploma; certifications in customer service or health-related fieldsHigh school diploma; administrative or customer service experience
Work EnvironmentSpas, wellness centers, holistic clinicsMedical offices, clinics, health facilities
Employer & IndustryHealth and wellness industryHealthcare industry
Primary ResponsibilitiesGreeting clients, scheduling appointments, managing client recordsManaging front desk operations, scheduling, patient check-in/out

The Wellness Receptionist and Front Desk Coordinator roles share similarities in customer service, scheduling, and administrative tasks. However, Wellness Receptionists typically work in wellness centers focusing on holistic health, while Front Desk Coordinators are more common in medical settings. Both roles require excellent communication skills and basic administrative knowledge, but their work environments and specific responsibilities differ slightly.

More about Wellness Receptionist jobs

What cities are hiring for Wellness Receptionist jobs?

Cities with the most Wellness Receptionist job openings:

What are the most commonly searched types of Wellness Receptionist jobs?

The most popular types of Wellness Receptionist jobs are:

What states have the most Wellness Receptionist jobs?

States with the most job openings for Wellness Receptionist jobs include:

What job categories do people searching Wellness Receptionist jobs look for?

The top searched job categories for Wellness Receptionist jobs are:

Wellness Receptionist jobs near you
Infographic showing various Wellness Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Receptionist (Wellness)

Kerzner International

Big Sky, MT • On-site

$17.50 - $23/hr

Full-time

Re-posted 3 days ago

Key responsibilities

  • Welcome guests with warmth and professionalism, creating a positive first and last impression.

  • Manage reservations, coordinate spa appointments, and communicate with guests and staff to ensure seamless service.

  • Promote spa services, retail products, and wellness experiences to maximize guest satisfaction and departmental revenue.

Job description

Receptionist (Wellness) 
(15564)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. 


Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

Job Summary

The Receptionist is responsible for creating exceptional first and last impressions while delivering a Forbes Five-Star guest experience throughout every stage of the guest journey. Serving as the primary point of contact for the spa, this role coordinates reservations, welcomes guests, provides personalized recommendations, promotes retail and wellness experiences, and ensures seamless communication between guests, therapists, and resort departments. 

The Receptionist combines exceptional hospitality with strong organizational, sales, and administrative skills to maximize guest satisfaction, operational efficiency, and revenue while upholding the luxury standards of One&Only.  

Key Duties & Responsibilities 

  • Welcome every guest with warmth, professionalism, and genuine hospitality, creating an exceptional first and lasting impression. 

  • Deliver a Forbes Five-Star guest experience by anticipating needs and providing personalized, attentive service throughout the guest journey. 

  • Manage all incoming calls, emails, and reservation requests promptly, professionally, and in accordance with departmental standards. 

  • Coordinate spa reservations using the spa management system, optimizing therapist utilization while balancing guest preferences, treatment requirements, and operational efficiency. 

  • Maintain expert knowledge of spa treatments, wellness experiences, retail products, pricing, contraindications, memberships, promotions, and resort amenities to confidently guide guest recommendations. 

  • Conduct personalized consultations to recommend treatments, enhancements, retail products, and wellness experiences that align with each guest's goals. 

  • Promote spa services, treatment enhancements, packages, memberships, and retail products to maximize guest satisfaction and departmental revenue. 

  • Ensure a seamless guest arrival experience by coordinating consultations, welcome amenities, refreshments, slippers, and timely therapist introductions. 

  • Escort guests to relaxation areas when appropriate, ensuring their comfort prior to treatment. 

  • Coordinate VIP arrivals, celebrations, group reservations, weddings, homeowner experiences, and special requests while communicating all pertinent information to the operational team. 

  • Maintain accurate guest profiles, preferences, allergies, medical considerations, and service notes within the spa management system. 

  • Confirm appointments, manage modifications, cancellations, waitlists, and follow established cancellation and deposit policies. 

  • Monitor daily schedules and proactively adjust bookings to maximize productivity, minimize gaps, and optimize revenue opportunities. 

  • Communicate special guest requests, service modifications, and operational updates effectively with therapists, attendants, and leadership. 

  • Process guest payments, room charges, gratuities, gift cards, memberships, and retail purchases accurately in accordance with resort financial procedures. 

  • Complete daily cashiering, reconciliation, administrative reporting, confirmations, celebration cards, and other required documentation accurately and on time. 

  • Maintain a clean, organized, and welcoming reception area that reflects One&Only and Forbes Five-Star presentation standards. 

  • Ensure reception, retail displays, beverage stations, guest amenities, and welcome areas remain fully stocked, organized, and impeccably presented. 

  • Monitor retail inventory levels, process product requests, replenish displays, and communicate inventory needs to leadership. 

  • Conduct spa facility tours and provide guests with information regarding wellness amenities, hydrothermal facilities, fitness offerings, and resort experiences. 

  • Respond to guest concerns promptly, professionally, and with discretion, resolving issues whenever possible while escalating concerns appropriately. 

  • Build meaningful guest relationships through personalized recognition, thoughtful follow-up, and exceptional hospitality that encourages loyalty and repeat visitation. 

  • Communicate effectively with Spa, Concierge, Housekeeping, Engineering, Security, and other resort departments to ensure seamless guest experiences. 

  • Report maintenance concerns, equipment issues, safety hazards, and operational deficiencies promptly. 

  • Assist with opening and closing procedures, ensuring all operational checklists are completed accurately. 

  • Perform additional responsibilities as assigned by the Manager, Wellness or other members of management.

Skills, Experience & Educational Requirements  

  • High school diploma or equivalent required; additional education in hospitality, business, wellness, or a related field preferred.  

  • Minimum two (2) years of experience in a luxury spa, hotel, resort, reception, reservations, or guest services environment preferred.  

  • Forbes Five-Star or comparable luxury hospitality experience strongly preferred.  

  • Exceptional guest service and interpersonal skills with a warm, polished, and professional demeanor.  

  • Excellent verbal and written communication skills; additional language proficiency is an asset.  

  • Strong knowledge of spa services, wellness experiences, retail products, pricing, and resort amenities, or the ability to quickly develop such knowledge.  

  • Strong consultative sales skills with the ability to recommend treatments, enhancements, memberships, and retail products.  

  • Proficiency with spa management and property management systems such as Zenoti and Opera, or similar platforms.  

  • Experience processing reservations, payments, room charges, gratuities, gift cards, memberships, and retail transactions accurately.  

  • Strong organizational, administrative, and time-management skills with exceptional attention to detail.  

  • Ability to manage multiple priorities while remaining composed and attentive in a fast-paced luxury environment.  

  • Strong problem-solving and service-recovery skills with the ability to resolve guest concerns professionally and discreetly.  

  • Ability to prepare polished guest correspondence, confirmations, welcome notes, and internal communications.  

  • Flexible availability, including evenings, weekends, holidays, and peak resort periods. 

Benefits

  • Winter season includes complimentary ski pass to Big Sky Resort based on availability or fitness reimbursement credit
  • Subsidized housing based on availability
  • Complimentary transportation to/from resort
  • Uniform provided & complimentary laundering
  • Complimentary meal per shift
  • Discounts at F&B, Retail, and Wellness offerings on property
  • Discounts at Kerzner properties worldwide ($100 to $200 per night)

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation.Physical requirements include, but are not limited to: 

  • Standing, walking, stooping, kneeling, and bending in an operational environmentfor extended periods
  • Frequent bending, twisting, stooping, reaching, and pulling
  • Lifting and carrying of loads weighing up to 50 pounds
  • Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Apply