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Weekend Helpdesk Jobs in Michigan (NOW HIRING)

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Details: Job Responsibilities: * Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user ...

Helpdesk Technician I

Detroit, MI

$19.75 - $26.75/hr

Job Responsibilities: * Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems ...

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Job Responsibilities: * Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems ...

Level II Helpdesk Technician

Lansing, MI · On-site

$20.25 - $27.25/hr

You will act as an escalation and training resource to our Helpdesk team and will assist the account management and project teams with planning and implementing upgrades to client environments with ...

Level II Helpdesk Technician

Lansing, MI

$20.25 - $27.25/hr

You will act as an escalationand trainingresource to our Helpdesk team and willassistthe account management and project teams withplanning and implementing upgrades to client environments with ...

Helpdesk Hero Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with ...

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

Helpdesk Hero Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with ...

Weekend Custodian

Pontiac, MI · On-site

$18 - $20/hr

Saber Building Services is hiring a part-time weekend custodian to help maintain a professional medical facility in Pontiac . Schedule: Saturday and Sunday only What You'll Do * Clean and maintain ...

Participate in on-call rotation for nights and weekends * Help train and support field technicians * Attend company meetings and training sessions as required Requirements: * 3-5 years of experience ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Showing results 21-40

Weekend Helpdesk information

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Michigan?

The most popular types of Helpdesk jobs in Michigan are:

What job categories do people searching Weekend Helpdesk jobs in Michigan look for?

The top searched job categories for Weekend Helpdesk jobs in Michigan are:

What cities in Michigan are hiring for Weekend Helpdesk jobs?

Cities in Michigan with the most Weekend Helpdesk job openings:

Infographic showing various Weekend Helpdesk job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, 4% Contract, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Helpdesk Technician I

Stefanini Group

Detroit, MI • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 12 days ago


Job description

Details:
Job Responsibilities:
  • Provide technical end-user support via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.

Job Requirements
Details:
Job Requirements:
  • Bachelor"s degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take several calls a day when necessary.
  • Familiarity and good working knowledge in PC hardware and software troubleshooting.
  • Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
  • Prior BPO experience in Technical Support is a plus.
  • Familiarity with ticketing system, a strong advantage.
  • Must be willing to work in different shifts.
  • Fresh graduates are encouraged to apply.

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Pay Range:
Based on Experience