1

Weekend Helpdesk Jobs in Michigan (NOW HIRING)

Level II Helpdesk Technician

Lansing, MI · On-site

$20.25 - $27.25/hr

You will act as an escalation and training resource to our Helpdesk team and will assist the account management and project teams with planning and implementing upgrades to client environments with ...

Level II Helpdesk Technician

Lansing, MI

$20.25 - $27.25/hr

You will act as an escalationand trainingresource to our Helpdesk team and willassistthe account management and project teams withplanning and implementing upgrades to client environments with ...

Helpdesk Hero Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with ...

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

Helpdesk Hero Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with ...

Weekend Concierge

Auburn Hills, MI

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Weekend Concierge

Auburn Hills, MI · On-site

$14.75 - $19/hr

... visitors, and staff, helping create a welcoming, safe, and well-coordinated environment ... Weekends: 9am-5:30pm Key Responsibilities: * Greet residents, visitors, and staff in a warm ...

Supportive options in Royal Oak, MI

Royal Oak, MI · On-site

$13.50 - $16.75/hr

Your dedication and commitment will help foster a nurturing and positive environment for those in our care. Key Duties and Responsibilities: - Provide emotional support and companionship to ...

Showing results 21-40

Weekend Helpdesk information

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Michigan?

The most popular types of Helpdesk jobs in Michigan are:

What cities in Michigan are hiring for Weekend Helpdesk jobs?

Cities in Michigan with the most Weekend Helpdesk job openings:

Infographic showing various Weekend Helpdesk job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Helpdesk Analyst - Detroit, MI

Digital Technology Solutions

Detroit, MI • On-site

$18.75 - $25.50/hr

Other

Posted 3 days ago

New


Job description

DTS is looking for HelpDesk Analyst for our direct client Position in Detroit, MI Role description : Required Skills Bachelor’s degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Preferred Skills CompTIA A+, Microsoft Certified: Fundamentals or equivalent certifications preferred. Position Summary: As a significant member of the Technology Division’s Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Technical Client Service Specialist will assist in managing service requests, troubleshooting hardware and software issues, and escalating unresolved issues to the next level of support as necessary. An ideal candidate for this role possesses a blend of technical skills, customer service expertise, and an understanding of the unique challenges in an educational environment. Candidate should have solid foundational IT knowledge, software expertise, basic networking fundamentals, and previous help desk experience. Minimum Qualifications: Bachelor’s degree in information technology, Business Administration or related discipline. CompTIA A+, Microsoft Certified: Fundamentals or equivalent certifications preferred. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Technical Skills: Basic knowledge of Windows and macOS operating systems, Familiarity with common software applications, preferably all aspects of the Microsoft Office Suite, Understanding of network fundamentals, including Wi-Fi connectivity and basic troubleshooting, Experience with remote desktop tools, call management and helpdesk software. Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users clearly and effectively. Ability to accurately document service requests, troubleshooting steps, and resolutions in the helpdesk system.